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Sawgrass INFINITI

(559 reviews)
Visit Sawgrass INFINITI
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
New (888) 829-8917 (888) 829-8917
Used (877) 716-2546 (877) 716-2546
Service (877) 660-8191 (877) 660-8191

Reviews

(559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sawgrass INFINITI from DealerRater.

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ALWAYS, excellent Service

The team at Sawgrass Inifiniti is the best from sales to service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Vin - We appreciate your compliments. Thank you for your business and we hope to work with you again in the future.

Good customer service

They really help you to get the car of yours dreams

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Marco -- Thanks for taking the time to write a review. We are pleased to hear you had a great car buying experience with us at Sawgrass Infiniti. We appreciate your business and we hope to work with you again in the future!

Great Dealership

This is the first dealership I have been to in a very long time that I could highly recommend! Rubin, my sales associate was very helpful, knowledgable, & professional. Gabriel in finance was outstanding! The Dealership was clean, they offer a wide variety & they have already followed up on my satisfaction. To me, this is a big deal! Anyone can sell you a car, but how many think about you after the sale? I would highly recommend this dealership, my sales associate, & Gabriel in finance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bobbie -- Thanks for taking the time to write a review. You were in great hands with Rubin and Gabriel. They work hard to ensure your car buying experience is smooth and enjoyable, and they will both be thrilled to hear your compliments. We appreciate your business and we hope to work with you again in the future!

Great Experience

Had a very good Experience at Saw-grass Infinity. From Sales to Finance, had a wonder experience working with the Folks. At the end, Got a fair deal and very satisfied. I will definitely recommend Saw-grass Infinity to my friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Fahad -- Thank you for taking the time to write a review on your most recent experience. We are delighted to hear you had such a positive experience at Sawgrass Infiniti. Thank you for your recommendation and we hope to work with you again in the future!

Mr. D

I've owned and driven Infinitys since they first came out in 1990 with my purchase at that time of their top of the line Q45. Needless to say I've purchased subsequent Infinitys from a number of different dealerships but my recent purchase is the fourth Infinty I recently purchased from Sawgrass Infinity. They are, in my opinion, the best and most responsive dealership I've had the pleasure of dealing with. Their sales person, Pier Russo and their finance person Mike Alonso, could not have been more professional, attentive, knowledgeable and accommodating to my needs. Having purchased as I indicated four previous vehicles from Sawgrass I can also say that they have the best service department and Tony Shaw is the best service manager I've had the pleasure of working. I am only too happy to recommend these outstanding employees and Sawgrass Infinity for anyone looking to purchase, lease or service an Infinity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional sales and service associates.

I love sawgrass Infiniti because their focus is about the customers and they truly provide an exceptional service that guarantees customers loyalty. Whether am in a hurry or have the time to wait, they ensure that work is done correctly. With their new technology service update and pay system, they are now more efficient and helps save customer's time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there - Thanks for sharing your experience. You can always count on us when you need dependable and efficient service. We appreciate your business and hope to see you again soon!

Service at its best

I had an exceptional service advisor in Richard and was concerned when I was told he is no longer working for Sawgrass Infinity....Well I am happy to say that Toni Hew is beyond exceptional. She is excellent at understanding the issues and keeping me totally informed. Thank you Sawgrass infinity

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Clarkie - Thanks for sharing your experience. Informative and helpful service is what we aim to provide. We appreciate your business and hope to see you again soon!

jules epstein

this is my 8th infiniti brion went out of his way as he does many times to make sure I got the best price @ service with followup phone calls

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jules - I am glad to hear you had such a great experience with us. We appreciate your business and hope to see you again soon!

Best car buying experience!

I had a very good buying experience at this dealer. My Sales Consultant was professional, respectful, courteous, friendly and resourceful. He was knowledgeable about the Infiniti vehicles and about my vehicle which I was trading in. He was very easy going and good to deal with from day one. After my purchase, I contacted him a few times regarding questions and he was again very courteous, respectful and he was able to answer all my questions. The Team at Sawgrass Infiniti also helped me in purchasing accessories for my new vehicle. My experience with the Finance Manager was great also. He explained all the details and paperwork to me and made sure I did not leave with any unanswered questions. Before I came to Sawgrass Infiniti, I had visited the South Motors Infiniti and Warren Henry Infiniti dealerships. The service which I received at Sawgrass was not comparable to the service I received at the other dealerships. The Team at Sawgrass Infiniti went beyond my expectations and made sure I was satisfied with my purchase. In addition, instead of servicing my car and purchasing parts at my nearby Infiniti dealer, I will be driving an extra hour to Sawgrass Infiniti because of the exceptional service I have received at this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Sevice

I was shopping for a car for 3 months but Rufus Williams did an amazing job by keeping posted on the infinti Q50. I went in to look at them and I was greeting with a smile and felt at the right place. I tried the Q50 and Q50 sport. I was so please with the Q50 sport I went home with it. I just want to Thank Rufus in sales and Gabe in Finance for doing a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Katie! I'm so happy to hear that you had an amazing experience with us at Sawgrass Infiniti! We hope you are enjoying your new Q50 Sport! I will be sure to relay the message to Rufus and Gabe.