Reviews
Without a doubt, this was the best car-buying experience I've ever had?and I've purchased several vehicles over the years. From start to finish, the entire process was smooth, transparent, and completely stress-free. A special thank you to Pier, the Sales and Internet Manager, who was outstanding throughout the entire experience. He was knowledgeable, responsive, honest, and made the entire process easy from the very beginning. I'd also like to recognize the finance team, who made the paperwork quick, seamless, and easy to understand. Finally, a big thank you to Ronald, who personally delivered my vehicle. He took the time to walk me through the features, answered all of my questions, and made sure I was completely comfortable before driving away. The level of professionalism, customer service, and attention to detail from everyone involved exceeded my expectations. I truly felt valued as a customer every step of the way. I couldn't be happier with my new vehicle and highly recommend this dealership to anyone looking for an honest, stress-free, and enjoyable car-buying experience. Thank you, Pier, Ronald, and the entire team for making this the best car purchase I've ever made! ?????
Without a doubt, this was the best car-buying experience I've ever had?and I've purchased several vehicles over the years. From start to finish, the entire process was smooth, transparent, and completely stress-free. A special thank you to Pier, the Sales and Internet Manager, who was outstanding throughout the entire experience. He was knowledgeable, responsive, honest, and made the entire process easy from the very beginning. I'd also like to recognize the finance team, who made the paperwork quick, seamless, and easy to understand. Finally, a big thank you to Ronald, who personally delivered my vehicle. He took the time to walk me through the features, answered all of my questions, and made sure I was completely comfortable before driving away. The level of professionalism, customer service, and attention to detail from everyone involved exceeded my expectations. I truly felt valued as a customer every step of the way. I couldn't be happier with my new vehicle and highly recommend this dealership to anyone looking for an honest, stress-free, and enjoyable car-buying experience. Thank you, Pier, Ronald, and the entire team for making this the best car purchase I've ever made! ?????
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Leany, thank you for your kind review; we are happy to pass along your comments to the team here at Sawgrass INFINITI! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Change oil and comprehensive check up! The service representative provided good service! The cashier is very helpful to help with the Apple Pay! Good service
Change oil and comprehensive check up! The service representative provided good service! The cashier is very helpful to help with the Apple Pay! Good service
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service Tony Shaw and tech Doug Repair ,facilities excellent , service advisor very knowledgeable ,Excellent experience I will recommend The dealership to friend and family
Excellent service Tony Shaw and tech Doug Repair ,facilities excellent , service advisor very knowledgeable ,Excellent experience I will recommend The dealership to friend and family
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Steve Samson is awesome and always a pleasure to work with. Repaid are always spot on and honest! The mechanic that works on my car is fantastic
Steve Samson is awesome and always a pleasure to work with. Repaid are always spot on and honest! The mechanic that works on my car is fantastic
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words about your experience here at Sawgrass INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.
I recently purchased a new car and had the absolute pleasure of working with Walter. From start to finish, he completely redefined what it means to buy a vehicle. Walter was incredibly calm, polite, and genuinely helpful throughout the entire process. He never pressured me, listened intently to what I was looking for, and answered every single question with patience and a smile. Car shopping can often feel overwhelming, but Walter made this one of the easiest and most pleasant purchases I have ever made. If you are looking for a stress-free experience with an absolute professional, go see Walter. I couldn?t be happier with my new car and the top-tier service I received!
I recently purchased a new car and had the absolute pleasure of working with Walter. From start to finish, he completely redefined what it means to buy a vehicle. Walter was incredibly calm, polite, and genuinely helpful throughout the entire process. He never pressured me, listened intently to what I was looking for, and answered every single question with patience and a smile. Car shopping can often feel overwhelming, but Walter made this one of the easiest and most pleasant purchases I have ever made. If you are looking for a stress-free experience with an absolute professional, go see Walter. I couldn?t be happier with my new car and the top-tier service I received!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Danielle, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Got a QX 60 Betty took care of me 0% interest rate the whole process was silky smooth? I would highly recommend this dealership and it?s just been brought to my attention if the QX 60s were made in Tennessee I?m gonna get a tax break. Even better!!
Got a QX 60 Betty took care of me 0% interest rate the whole process was silky smooth? I would highly recommend this dealership and it?s just been brought to my attention if the QX 60s were made in Tennessee I?m gonna get a tax break. Even better!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jolie, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
I had awesome experience the service was pleasant and very quick. Every one is nice and helpful they even brought me cold water with cucumbers and ice so refreshing.
I had awesome experience the service was pleasant and very quick. Every one is nice and helpful they even brought me cold water with cucumbers and ice so refreshing.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
This last time the job was pretty good????????.the atmosphere in that place felt in my favor????????my car feel better since Infiniti checked it?..
This last time the job was pretty good????????.the atmosphere in that place felt in my favor????????my car feel better since Infiniti checked it?..
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Appreciated the service and the attention from start to completion. From check in, to car loaner, to notification of completion. This why my family and I have been customers for over 5 years now.
Appreciated the service and the attention from start to completion. From check in, to car loaner, to notification of completion. This why my family and I have been customers for over 5 years now.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Brandon did a good job at making sure my car was repaired in a timely manner. He also made sure to call me back when a loaner vehicle was available prior to repairs being done. He was very courteous and professional.
Brandon did a good job at making sure my car was repaired in a timely manner. He also made sure to call me back when a loaner vehicle was available prior to repairs being done. He was very courteous and professional.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jonathan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Sawgrass INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.