Reviews
Execelent Service - Arturo Gelpi
I walked in with a set of features and price in mind and I walked out with a car. Never felt pressured or cheated. I highly recommend reachig out to Arturo if you are looking to buy a car and want a comfortable and hassle free car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
VERY HAPPY CHEVY EQUINOX 2014
Exellent very good team, very professional the sales person,Carlos Hornia in the used cars department,i m very HAPPY with my 2014 certified pre owned Chevolet Equinox thank you AUTONATION.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
diane camber
Auto Nation Coral Gables is a very well run establishment and the sales person who sold me my car, Arturo Riofrio, was extremely efficient, patient in answering my many questions and courteous throughout the several hours I spent making the purchase. To be honest I had no intention to buy the same day and was planning to shop around afterwards but I became convinced that I was getting a good buy from a reputable dealer and it wasn't worth extra time to do this--mostly due to Arturo. Arturo was the first salesman to contact me and did so by phone after my internet query so he really was on the ball and set up an appointment right away. ( I heard from many others by email. which I didn't see until later. He was smart to take time to make the phone call !)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good services
I had a very good experience on my last visit to the dealer, I have to say that I made a lot of phone calls to Freddy Llerena before I decided to get the car, he was very nice all the time and answers all my questions , thanks that I decided for the Cruze instead another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The staff at AutoNation Chev,
People should do, work for the customer and they did this very well, all through the whole process they worked for me, all I had to do was to sit and watch as they worked to get me close to my numbers and to be happy with the result, I was.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best customer service in history!
I am 72 years old. I have leased many Chevrolet products in the last 30 years!! The customer service I received from Gustavo Rau, was outstanding. Vehicle transactions are ALWAYS STRESSFULL for consumers. This lease was the result of Gus being the salesman! The business I own is a customer service business. I know what is good for the business, and I know what is good for the customer. Mr. Rau excels in each category.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosa Naranjo
Gus was very nice and patient with us. The sale was very smooth. He is very professional. It was a real pleasure to deal with him. Very friendly staff .Very clean place. HIGHLY RECOMMENDED.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Truck Month 2014
Our Sales Representative Arturo was very patient. He was very eager to accommodate our multiple questions. He even went across the street to get us a bottle of water since we were there longer than we both planned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
EXCELLENT PEOPLE!!! NICE PLACE,VERY CLEAN!!
GUS RAU EXCELLENT PERSON!! TONY FINANCE EXCELLENT JOB. NICE TO DO A GREAT DEAL WHIT THEM!!!! JAVIER
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2013 Equinox - Car Agent: Jans Alvarez
Our experience at AutoNation Chevrolet of Coral Gables was very positive. The process of selecting, qualifying, and buying the car was very easy and effortless. The car agent that worked with my husband and I, Mr. Jans Alvarez, was very helpful and always treated us like a preferred customer. He never tried to trick us into buying something we were not ready for, and helped us as much as possible. I would recommend the dealer and most of all Mr. Jans Alvarez to anyone that is looking to buy a car at AutoNation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase