AutoNation Ford Valencia

Went in to look at a 2020 Honda Civic but the car wasn’t ready for show. Salesman did tell me it wasn’t ready over the phone. Good thing next door to them (Dodge/Chrysler) had my Toyota Camry. Overall ok experience. Didn’t really have a dialogue with the sales Rep.

⭐⭐⭐⭐⭐ I can’t say enough great things about AutoNation Ford Valencia and their incredible service department. Our company relies heavily on our fleet of work trucks, so minimizing downtime is critical to keeping our customers taken care of. A huge thank you to Sam, the service manager, for running such a professional operation. From start to finish, he made sure everything was handled efficiently and kept the process moving without missing a beat. I also want to recognize Laura and Morgan in the service department. Their communication throughout the repair was outstanding. They kept me informed every step of the way, answered all of my questions promptly, and made the entire experience completely stress-free. It’s rare to find a service team that’s this responsive and genuinely cares about keeping their customers informed. The turnaround time on our truck exceeded my expectations, and the quality of the repair was exactly what you’d hope for from a dealership. It’s refreshing to work with a team that values professionalism, honesty, and customer service as much as they do. If you’re looking for a Ford dealership with a service department you can truly trust, I highly recommend AutoNation Ford Valencia. Sam, Laura, and Morgan have earned our business for years to come. Thank you all for taking such great care of our truck!

My passenger rear window was out of alignment. As always repairs were done efficiently. Greg always keeps me informed of any needed maintenance and provides excellent recommendations.

They were able to take my car in for service promptly. My car was not fixed the first time, but they took responsibility, gave me a loaner, and resolved the issue (transmission) the second time.

Service Advisor Greg Speer at Ford in Valencia was excellent in taking care of my Mustang Bullitt. I appreciate his desire to handle my vehicle service needs.

I was excited to get to see two trucks I had found on their website thru cars.com. I reached out and reviewed availability with a salesman. I made an appointment for the next day and drove 2.5 hours each way. Salesman didn’t show up to work that day. Then one of the two vehicles I was expecting to see sold an hour before I arrived. The second vehicle could not be shown as it was being worked on by a tech. All in all a total waste of my day. 5 hours round trip, 300 miles and nothing to see after making an appointment. Will never go back to this dealership again.

I had an outstanding experience working with Austin, the Sales Manager, Peter, and the entire team. I was searching for a very specific Ford Raptor in a particular color, and although they didn’t have exactly what I wanted in stock, they never tried to steer me toward something else. Instead, Austin went above and beyond to locate the exact truck I was looking for at one of their sister dealerships. What impressed me most was their dedication to customer service. Peter was absolutely fantastic—he personally drove over two hours to pick up the truck and made sure everything was completed the very same day. Anyone who has shopped for a Raptor knows how difficult these trucks can be to find, especially when you’re looking for a specific color and configuration. The entire process was smooth, stress-free, and professional from start to finish. They listened to what I wanted, respected my preferences, and worked hard to make it happen. It’s refreshing to work with a dealership that genuinely puts the customer first instead of simply trying to sell what’s available on the lot. Thank you again to Austin, Peter, and the entire team for going above and beyond. I couldn’t be happier with my new Raptor and the overall buying experience. I highly recommend them to anyone looking for a vehicle and exceptional customer service!

A very great place to buy a new vehicle and very professional staff and managers.

I am very thankful for the salesman and the service manager who worked with me. Richard and the service manager went above and beyond my expectations. I?ve bought several ford F-150?s from you guys and I want hesitate to come back. Thank you to the whole team at Magic Ford in Valencia Ca for your service and impeccable professionalism. I will definitely tell my friends and family to go there for good service. Thank you again from a loyal customer.

I had a great car buying experience from start to finish. The staff was friendly, knowledgeable, and never made me feel pressured. They answered all my questions honestly and made the entire process smooth and stress-free. I’m extremely happy with my purchase and would definitely recommend them to anyone looking for a vehicle.