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AutoNation Ford Valencia

(1,924 reviews)
Visit AutoNation Ford Valencia
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2013 state dealer award
View 1 awards
2013 state dealer award
New (888) 246-0966 (888) 246-0966
Used (888) 290-5202 (888) 290-5202
Service (877) 541-3836 (877) 541-3836

Inventory

See all 445 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since September 2002.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(1,924 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Valencia from DealerRater.

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The AutoNation Ford Valencia dealership is great.

The AutoNation Ford Valencia dealership is great. I got my 2023 Ford Maverick at this dealership after more than a year of waiting for my order to come in. Great delivery of my vehicle. I also have my regular service/recall fixes performed at this dealership. The service department is also super. I highly recommend this dealership to potential Ford customers.

The AutoNation Ford Valencia dealership is great.

The AutoNation Ford Valencia dealership is great. I got my 2023 Ford Maverick at this dealership after more than a year of waiting for my order to come in. Great delivery of my vehicle. I also have my regular service/recall fixes performed at this dealership. The service department is also super. I highly recommend this dealership to potential Ford customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent service, trust worthy service reps, work was

Excellent service, trust worthy service reps, work was completed on time. I will use this dealership again.

Excellent service, trust worthy service reps, work was

Excellent service, trust worthy service reps, work was completed on time. I will use this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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Horrible costumer service once they finish the sale.

Horrible costumer service once they finish the sale. They sold me a lemon that needed a new motor a couple days after leaving the lot. My extended warranty contract includes a loaner vehicle but the service adviser Veronica kept saying it doesn't and nothing was avail-able. I spent all morning going back and forth to different departments to finally get a car. The fix took 2 months and I thought it was unfair to pay for a rental out of my own pocket like they wanted me to even though my contract specifically said I have coverage. After picking up the car 2 months later with the motor replaced it sounded horrible and was shaking and dripping oil from tail pipe. I brought it to service department attention and they said that was all normal. Next day check engine light came on and needed to go back. This time a new service adviser Morgan put me through the same loaner problem. I seen a sales department person who printed the contract for Morgan because he didn't know how to do his job. Sales even said that they don't know what they are doing. It took 2 months to change a thermostat and the car still sounds horrible and shakes but Morgan says it's normal. The car sounded better with the old motor. After picking up i found scratches on the hood and fender that were not there. They inspected the car for damage before I left it and none was there they even signed off on it. But when I told them they said that it was there even after admitting that they said nothing was damaged when I dropped it off. And my list of problems doesn't stop there just didn't want to make this any longer. Don't waste your money at autonation they sell lemons and won't answer any calls after the sale.

Horrible costumer service once they finish the sale.

Horrible costumer service once they finish the sale. They sold me a lemon that needed a new motor a couple days after leaving the lot. My extended warranty contract includes a loaner vehicle but the service adviser Veronica kept saying it doesn't and nothing was avail-able. I spent all morning going back and forth to different departments to finally get a car. The fix took 2 months and I thought it was unfair to pay for a rental out of my own pocket like they wanted me to even though my contract specifically said I have coverage. After picking up the car 2 months later with the motor replaced it sounded horrible and was shaking and dripping oil from tail pipe. I brought it to service department attention and they said that was all normal. Next day check engine light came on and needed to go back. This time a new service adviser Morgan put me through the same loaner problem. I seen a sales department person who printed the contract for Morgan because he didn't know how to do his job. Sales even said that they don't know what they are doing. It took 2 months to change a thermostat and the car still sounds horrible and shakes but Morgan says it's normal. The car sounded better with the old motor. After picking up i found scratches on the hood and fender that were not there. They inspected the car for damage before I left it and none was there they even signed off on it. But when I told them they said that it was there even after admitting that they said nothing was damaged when I dropped it off. And my list of problems doesn't stop there just didn't want to make this any longer. Don't waste your money at autonation they sell lemons and won't answer any calls after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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Great experience at AutoNation Ford Valencia.

Great experience at AutoNation Ford Valencia... which is why I chose them over 20 other Ford dealers when buying my new Ford Bronco. Elias, Jason, Jon Booth and Frankie were all great people to work with (truly genuine, nice guys) who also worked hard to find the exact car I wanted at the best price. Trust me when I say MOST of the other dealers did not compare well to Ford Valencia. I would definitely recommend calling Ford Valencia when you’re looking for your next car. Ask for Elias or Jason.

Great experience at AutoNation Ford Valencia.

Great experience at AutoNation Ford Valencia... which is why I chose them over 20 other Ford dealers when buying my new Ford Bronco. Elias, Jason, Jon Booth and Frankie were all great people to work with (truly genuine, nice guys) who also worked hard to find the exact car I wanted at the best price. Trust me when I say MOST of the other dealers did not compare well to Ford Valencia. I would definitely recommend calling Ford Valencia when you’re looking for your next car. Ask for Elias or Jason.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great Job Guys.

Great Job Guys. I've been going to this dealership for years and have always received excellent service. Morgan kept me updated with the warranty related issue and the recalls. They offered me a loaner, but I declined. The courtesy shuttle drivers were friendly and I enjoyed conversing with them.

Great Job Guys.

Great Job Guys. I've been going to this dealership for years and have always received excellent service. Morgan kept me updated with the warranty related issue and the recalls. They offered me a loaner, but I declined. The courtesy shuttle drivers were friendly and I enjoyed conversing with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I really appreciate my service advisor, Greg Speer (sp?

I really appreciate my service advisor, Greg Speer (sp?) at AutoNation Ford Valencia. My concerns are always addressed and I feel very confident in the service I receive.

I really appreciate my service advisor, Greg Speer (sp?

I really appreciate my service advisor, Greg Speer (sp?) at AutoNation Ford Valencia. My concerns are always addressed and I feel very confident in the service I receive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We consistently strive to deliver personable and exceptional customer service. Thank you for the review!

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I am new to AutoNation Ford Valencia so my review is only

I am new to AutoNation Ford Valencia so my review is only based on two visits.

I am new to AutoNation Ford Valencia so my review is only

I am new to AutoNation Ford Valencia so my review is only based on two visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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I have been going to AutoNation Valencia for the past 10

I have been going to AutoNation Valencia for the past 10 years. I have experienced professionalism, courteous, Excellent Timely service, and so much more. Thank you

I have been going to AutoNation Valencia for the past 10

I have been going to AutoNation Valencia for the past 10 years. I have experienced professionalism, courteous, Excellent Timely service, and so much more. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Ninva, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Excellent Service, Professional, Timely, Courteous,

Excellent Service, Professional, Timely, Courteous, Fair Price. Eric was wonderful in helping me with what needs to be done!

Excellent Service, Professional, Timely, Courteous,

Excellent Service, Professional, Timely, Courteous, Fair Price. Eric was wonderful in helping me with what needs to be done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Here?

Here?s a shorter version of the review, perfect for Yelp or a Facebook recommendation: ? Just bought a 2024 Nissan Sentra from AutoNation Ford Valencia and couldn?t be happier! Huge thanks to Mo for making the whole experience easy, pressure-free, and actually enjoyable. He was knowledgeable, honest, and really took care of me from start to finish. If you?re shopping for a new or used car in Valencia, definitely check this place out?and ask for Mo! Great service, great selection, and a team that truly cares. Highly recommend! ??

Here?

Here?s a shorter version of the review, perfect for Yelp or a Facebook recommendation: ? Just bought a 2024 Nissan Sentra from AutoNation Ford Valencia and couldn?t be happier! Huge thanks to Mo for making the whole experience easy, pressure-free, and actually enjoyable. He was knowledgeable, honest, and really took care of me from start to finish. If you?re shopping for a new or used car in Valencia, definitely check this place out?and ask for Mo! Great service, great selection, and a team that truly cares. Highly recommend! ??

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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