Reviews
Rick serviced my car excellently in needed an oil change washer fluid. I had a slow leak in the right tire and he found an nail on it and I was having trouble with my radio connection and he solved it. I highly recommend him. Thank you.
Rick serviced my car excellently in needed an oil change washer fluid. I had a slow leak in the right tire and he found an nail on it and I was having trouble with my radio connection and he solved it. I highly recommend him. Thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dan, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. We do hope we can be of assistance in the future. Take care!
Greg Speer is always helpful and friendly even when it's a busy morning and he has a bad knee. :(
Greg Speer is always helpful and friendly even when it's a busy morning and he has a bad knee. :(
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Michelle, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Laura was a fantastic service advisor. I brought my Ford Maverick in for an oil change and a few other issues. Since my truck has higher mileage, she recommended some additional maintenance items that could help prolong its life. She explained everything clearly without making me feel pressured, so I felt comfortable moving forward with her recommendations. Laura was professional, knowledgeable, and very trustworthy. I’ll definitely ask for her again!
Laura was a fantastic service advisor. I brought my Ford Maverick in for an oil change and a few other issues. Since my truck has higher mileage, she recommended some additional maintenance items that could help prolong its life. She explained everything clearly without making me feel pressured, so I felt comfortable moving forward with her recommendations. Laura was professional, knowledgeable, and very trustworthy. I’ll definitely ask for her again!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!
I can always trust that the service I get through my service advisor Greg Speer and the AutoNation team will keep my 2009 Ford Escape running great. Whether it's just an oil change or repair related I know I'll get it done right and on time.
I can always trust that the service I get through my service advisor Greg Speer and the AutoNation team will keep my 2009 Ford Escape running great. Whether it's just an oil change or repair related I know I'll get it done right and on time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
The service staff and manager are friendly, knowledgeable and accommodating. I highly recommend the service department.
The service staff and manager are friendly, knowledgeable and accommodating. I highly recommend the service department.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Greg has always taken care of me. Great communication. Easy in easy out. Much appreciated 10/10
Greg has always taken care of me. Great communication. Easy in easy out. Much appreciated 10/10
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.
Laura in service department is the best. Everyone very friendly. Service was quick. No upscale pressure.
Laura in service department is the best. Everyone very friendly. Service was quick. No upscale pressure.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Kaswan! Don't hesitate to call us if you ever need anything. Be safe on the road!
We had a good buying experience. The staff were accommodating, letting us test drive a few available vehicles. They were very transparent with the trade in of our other vehicle and purchase of the new one. They have streamlined the paperwork process a bit also, so that made it nicer to go through the process. Overall, the experience was great!
We had a good buying experience. The staff were accommodating, letting us test drive a few available vehicles. They were very transparent with the trade in of our other vehicle and purchase of the new one. They have streamlined the paperwork process a bit also, so that made it nicer to go through the process. Overall, the experience was great!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Went in to look at a 2020 Honda Civic but the car wasn’t ready for show. Salesman did tell me it wasn’t ready over the phone. Good thing next door to them (Dodge/Chrysler) had my Toyota Camry. Overall ok experience. Didn’t really have a dialogue with the sales Rep.
Went in to look at a 2020 Honda Civic but the car wasn’t ready for show. Salesman did tell me it wasn’t ready over the phone. Good thing next door to them (Dodge/Chrysler) had my Toyota Camry. Overall ok experience. Didn’t really have a dialogue with the sales Rep.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 382-4700. We would appreciate the chance to turn your experience around.
⭐⭐⭐⭐⭐ I can’t say enough great things about AutoNation Ford Valencia and their incredible service department. Our company relies heavily on our fleet of work trucks, so minimizing downtime is critical to keeping our customers taken care of. A huge thank you to Sam, the service manager, for running such a professional operation. From start to finish, he made sure everything was handled efficiently and kept the process moving without missing a beat. I also want to recognize Laura and Morgan in the service department. Their communication throughout the repair was outstanding. They kept me informed every step of the way, answered all of my questions promptly, and made the entire experience completely stress-free. It’s rare to find a service team that’s this responsive and genuinely cares about keeping their customers informed. The turnaround time on our truck exceeded my expectations, and the quality of the repair was exactly what you’d hope for from a dealership. It’s refreshing to work with a team that values professionalism, honesty, and customer service as much as they do. If you’re looking for a Ford dealership with a service department you can truly trust, I highly recommend AutoNation Ford Valencia. Sam, Laura, and Morgan have earned our business for years to come. Thank you all for taking such great care of our truck!
⭐⭐⭐⭐⭐ I can’t say enough great things about AutoNation Ford Valencia and their incredible service department. Our company relies heavily on our fleet of work trucks, so minimizing downtime is critical to keeping our customers taken care of. A huge thank you to Sam, the service manager, for running such a professional operation. From start to finish, he made sure everything was handled efficiently and kept the process moving without missing a beat. I also want to recognize Laura and Morgan in the service department. Their communication throughout the repair was outstanding. They kept me informed every step of the way, answered all of my questions promptly, and made the entire experience completely stress-free. It’s rare to find a service team that’s this responsive and genuinely cares about keeping their customers informed. The turnaround time on our truck exceeded my expectations, and the quality of the repair was exactly what you’d hope for from a dealership. It’s refreshing to work with a team that values professionalism, honesty, and customer service as much as they do. If you’re looking for a Ford dealership with a service department you can truly trust, I highly recommend AutoNation Ford Valencia. Sam, Laura, and Morgan have earned our business for years to come. Thank you all for taking such great care of our truck!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!