Reviews
Very good and friendly service, The best service,
Very good and friendly service, The best service, successful and fast. I’m very grateful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Lance, at Auto Nation Ford Valencia, was amazing.
Lance, at Auto Nation Ford Valencia, was amazing. He made me feel like a part of the Family. Highly recommend this dealership’s Service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
These guys are next level.
These guys are next level. I own a Jeep but i take my car to Ford for service. That pretty much sums it up. All the service advisers are top notch at Ford. I used Lance, he was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department is the best !
The service department is the best !! Always professional and nice ! I would not go anywhere else !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great services, hope no more recall in future.
Great services, hope no more recall in future. Will go again in coming years. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All the staff are very polite and proffesional.
All the staff are very polite and proffesional. Excellente service and great customer service. We always come back because is very pleasant experience! Thank you Eric!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are pleased to hear you had such a positive experience with us, Yeni! We always strive to provide personable and excellent customer service. Thank you again for the review!
Ritchie is the best sales person, He answered all my
Ritchie is the best sales person, He answered all my questions, the driving test was awesome and His personality is amazing, I fully recommend them !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Previously owned car
Other than not having floor mats in car and only 1 key am happy with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jamie, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 382-4700 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
2024 Ford Maverick Purchase
I ordered a 2024 Ford Maverick Lariat Hybrid thru AutoNation Valencia, and picked it up at the end of March. The process was clear and quick. Much appreciate the excellent support from Jason Price, who handled everything knowing exactly what was needed, and what questions I might ask. The financial officer, Jonathan was very knowledgeable pf the extensive paperwork required, and made the process smoot and painless. I was apprehensive of going thru the car purchase thru the dealership, from prior experiences of other purchases at different dealerships, and was happily surprised how painless this time was. It also helped that I ordered online, and was prepared for the MSRP payment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ron, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Sales personnel great.
Sales personnel great. Financial guy not great. High pressure to buy warranty. Dishonest that I had to buy the scratch protection and insurance to take off tree sap.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback. Please reach out to us at (661) 382-4700 so we may identify ways to improve your experience.