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AutoNation Ford Valencia

(1,921 reviews)
Visit AutoNation Ford Valencia
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2013 state dealer award
View 1 awards
2013 state dealer award
New (888) 246-0966 (888) 246-0966
Used (888) 290-5202 (888) 290-5202
Service (877) 541-3836 (877) 541-3836

Reviews

(1,921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Valencia from DealerRater.

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All the staff are very polite and proffesional.

All the staff are very polite and proffesional. Excellente service and great customer service. We always come back because is very pleasant experience! Thank you Eric!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Yeni! We always strive to provide personable and excellent customer service. Thank you again for the review!

Ritchie is the best sales person, He answered all my

Ritchie is the best sales person, He answered all my questions, the driving test was awesome and His personality is amazing, I fully recommend them !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Previously owned car

Other than not having floor mats in car and only 1 key am happy with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jamie, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 382-4700 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

2024 Ford Maverick Purchase

I ordered a 2024 Ford Maverick Lariat Hybrid thru AutoNation Valencia, and picked it up at the end of March. The process was clear and quick. Much appreciate the excellent support from Jason Price, who handled everything knowing exactly what was needed, and what questions I might ask. The financial officer, Jonathan was very knowledgeable pf the extensive paperwork required, and made the process smoot and painless. I was apprehensive of going thru the car purchase thru the dealership, from prior experiences of other purchases at different dealerships, and was happily surprised how painless this time was. It also helped that I ordered online, and was prepared for the MSRP payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ron, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Sales personnel great.

Sales personnel great. Financial guy not great. High pressure to buy warranty. Dishonest that I had to buy the scratch protection and insurance to take off tree sap.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, thank you for taking the time to leave us feedback. Please reach out to us at (661) 382-4700 so we may identify ways to improve your experience.

Willy! Best Salesman Ever

We visited a Ford dealer prior to going to Autonation Ford and all they wanted to do was get us into a new Ford or a preowned or cheaper vehicle instead of allowing us to buy out our lease, which is what my husband wanted to do in the first place but they told us, no we would have to put down thousands of dollars and we would be at a $900/mo payment which was almost $300 more than what we were paying on the same truck. I was not having it and called a different Ford dealership (Autonation) where they said come on in and we will take care of you and that they did. We explained we just want to buy out our lease for the time being and they made it happen and kept us at our lease payment. The process was so easy and quick, exactly what buying a car experience should be like. I highly recommend checking them out for your car buying experience and ask for Willy for the best possible service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Wendy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

They were helpful and knowledgeable.

They were helpful and knowledgeable. Would have liked if they tried to add on less dealer charges, but it all worked out in the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

Thank you automation car was just like the pictures and

Thank you automation car was just like the pictures and even better! I would definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Very friendly, up front informative.

Very friendly, up front informative. I had a great experience purrchasing my Ford GT Perfirmance vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

I have bought 5 cars from Ford dealership and really have

I have bought 5 cars from Ford dealership and really have been happy. I had to return the Jeep Cherokee became it just wasn’t for me. Very happy with my Ford escape. Love love it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!