Reviews
All the staff are very polite and proffesional.
All the staff are very polite and proffesional. Excellente service and great customer service. We always come back because is very pleasant experience! Thank you Eric!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are pleased to hear you had such a positive experience with us, Yeni! We always strive to provide personable and excellent customer service. Thank you again for the review!
Ritchie is the best sales person, He answered all my
Ritchie is the best sales person, He answered all my questions, the driving test was awesome and His personality is amazing, I fully recommend them !!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Previously owned car
Other than not having floor mats in car and only 1 key am happy with my purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jamie, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 382-4700 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
2024 Ford Maverick Purchase
I ordered a 2024 Ford Maverick Lariat Hybrid thru AutoNation Valencia, and picked it up at the end of March. The process was clear and quick. Much appreciate the excellent support from Jason Price, who handled everything knowing exactly what was needed, and what questions I might ask. The financial officer, Jonathan was very knowledgeable pf the extensive paperwork required, and made the process smoot and painless. I was apprehensive of going thru the car purchase thru the dealership, from prior experiences of other purchases at different dealerships, and was happily surprised how painless this time was. It also helped that I ordered online, and was prepared for the MSRP payment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ron, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Sales personnel great.
Sales personnel great. Financial guy not great. High pressure to buy warranty. Dishonest that I had to buy the scratch protection and insurance to take off tree sap.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to leave us feedback. Please reach out to us at (661) 382-4700 so we may identify ways to improve your experience.
Willy! Best Salesman Ever
We visited a Ford dealer prior to going to Autonation Ford and all they wanted to do was get us into a new Ford or a preowned or cheaper vehicle instead of allowing us to buy out our lease, which is what my husband wanted to do in the first place but they told us, no we would have to put down thousands of dollars and we would be at a $900/mo payment which was almost $300 more than what we were paying on the same truck. I was not having it and called a different Ford dealership (Autonation) where they said come on in and we will take care of you and that they did. We explained we just want to buy out our lease for the time being and they made it happen and kept us at our lease payment. The process was so easy and quick, exactly what buying a car experience should be like. I highly recommend checking them out for your car buying experience and ask for Willy for the best possible service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Wendy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
They were helpful and knowledgeable.
They were helpful and knowledgeable. Would have liked if they tried to add on less dealer charges, but it all worked out in the end.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
Thank you automation car was just like the pictures and
Thank you automation car was just like the pictures and even better! I would definitely recommend to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Very friendly, up front informative.
Very friendly, up front informative. I had a great experience purrchasing my Ford GT Perfirmance vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
I have bought 5 cars from Ford dealership and really have
I have bought 5 cars from Ford dealership and really have been happy. I had to return the Jeep Cherokee became it just wasn’t for me. Very happy with my Ford escape. Love love it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!