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Meet Jeff Abelha

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Sales Manager
(6 reviews)

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Reviews

I purchased a used BMW from the North Palm Beach

I purchased a used BMW from the North Palm Beach dealership. My salesman was Anthony Orio. The purchase was made remotely as I am in AZ. Anthony was deceptive when describing the vehicle’s condition. Prior to purchase I had them do a walk around video and the car appeared in great condition. I specifically asked if the vehicle was fully operational and was told it had no issues. When the vehicle was delivered to me, I immediately noticed that the parking sensor was not operational. I had this diagnosed at the local dealership and they identified that one of the sensors on the back bumper had damage to it, which impacted the whole system. I called and spoke to Anthony and he assured me the vehicle was fine when it left the dealership, however I had the local BMW dealership pull the failure code and it shows this issue was present months before the sale and that the warning light had come on 255 times since, which confirms this notice was present and warning light indicators triggers more than one time per day. It is clear to me that Anthony was not being honest with me. I called and emailed both the sales manager, Jeff Abelha and the CEO, Sal DelGreco. With my concerns and neither has had the professionalism to call me back and address this issue. It cost $2100 to repair this damage. This dealership falsely advertised the condition of this vehicle and then made a deals with me in bad faith. Be cautious with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us regarding your 2021 Pre-owned BMW purchase. It is unfortunate that you identified an issue with your car. The car was sold as a Non-Certified Pre-Owned Vehicle with a Limited Warranty and then shipped out of state, we are not responsible for shipping damages that may occur.

Consumer response

Your assertion that the vehicle was damaged in transport is not supported. As I noted above, I have a printout from the car’s computer that was extracted by a certified BMW dealer and it clearly shows that the parking assistance was non-functional since late September. The vehicle was not damaged in transport. The system triggered 255 times since September, meaning the display showed the error every time the vehicle was started. It is unreasonable to believe that the staff was not aware of this issue prior to the sale. Your auto dealer continues to deal in bad faith and I have evidence to prove it. I will continue to seek remedies in this case until I am properly compensated for the repair cost

This is my sixth car in 20 years.

This is my sixth car in 20 years. I’m buying from the same dealership and they recommend all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Professional and excellent quality of service provided.

Professional and excellent quality of service provided. I highly recommend this dealership to anyone.Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

From the moment I stepped onto the dealership lot, Alvaro

From the moment I stepped onto the dealership lot, Alvaro Solis transformed my car-buying experience into an extraordinary adventure. His expertise was immediately evident as he guided me through the impressive range of vehicles, ultimately leading me to my stunning new GMC Acadia. Alvaro's approach was a unique blend of professionalism and personal touch; he listened attentively to my needs, answered every question with depth and insight, and never once made me feel pressured. What set Alvaro apart was his genuine enthusiasm for finding the right car for me. He took the time to understand not just what I needed in a vehicle, but also what I dreamed of. His recommendations were spot-on, demonstrating his vast knowledge not only of GMC models but also of how they fit into different lifestyles. The entire process, from test driving to discussing finance options, was seamless and stress-free, thanks to Alvaro's dedication and expertise. He made sure every detail was taken care of, leaving me to simply enjoy the excitement of my new purchase. In Alvaro Solis, I didn't just find a sales agent; I found a trustworthy advisor and a key part of my memorable car-buying journey. I can wholeheartedly recommend Alvaro to anyone looking for not just a car, but an experience that is as enjoyable as the vehicle itself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Alvaro was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

I had the pleasure of working with Mike Castro and Alex

I had the pleasure of working with Mike Castro and Alex Castro recently and I have to say it was a great experience! I purchasing a used BMW X6 M and they were both extremely helpful, knowledgeable, and friendly throughout the entire process. Mike took the time to explain all of the features of the car and answered any questions we had. Alex was also very patient and accommodating as we went through the financing process. The sales manager, Jeff Abelha, was also very accommodating and helpful with my trade-in. I highly recommend Mike, Jeff and Alex if you are looking for a great car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

Chase Bond and the Schumacher staff provided the best

Chase Bond and the Schumacher staff provided the best experience . It was like they were trained by the same people that manage the Disney staff. Absolutely went above my expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jameswagon84, Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.