[{"id":560025,"personPtyId":53992576,"firstName":"Benjamin","lastName":"Nuamah","titleText":"Product Specialist","shortBioText":"When you fall in love with your goals or dreams, you'll do anything to make it a reality.","emailTxt":"Bigben@northlakecdjr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/cdbcd48e694c.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1533121560","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":373264,"firstName":"Shelby","lastName":"Jefferson","titleText":"Sales Consultant","emailTxt":"shelby.jefferson@northlakecdjr.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1243814400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559984,"personPtyId":53992397,"firstName":"Cristian","lastName":"Munoz","titleText":"Sales Consultant","emailTxt":"Cristian@northlakecdjr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":297802,"personPtyId":53975709,"firstName":"Luke","lastName":"Pomper","titleText":"Sales & Leasing Consultant","shortBioText":"","emailTxt":"lpomper@northlakecdjr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/83b2170b07c5.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1128124800","industryStartDtUtc":"1304208000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539268,"personPtyId":48198390,"firstName":"Lynn","lastName":"Patten","titleText":"Customer Care Associate CDJR","emailTxt":"lpatten@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1398902400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":297811,"firstName":"Carl","lastName":"Bilotti","titleText":"Sales & Leasing Consultant","emailTxt":"cbilotti@northlakecdjr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1283299200","industryStartDtUtc":"936144000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":416687,"personPtyId":53967008,"firstName":"Marcos","lastName":"Rodriguez","titleText":"Senior Sales & Leasing Consultant","shortBioText":"","emailTxt":"mrodriguez@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1425168000","industryStartDtUtc":"1291161600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539265,"personPtyId":48323305,"firstName":"Pat","lastName":"Lannon","titleText":"Service Director","emailTxt":"plannon@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"899251200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":552300,"personPtyId":51693341,"firstName":"Casey","lastName":"Furman","titleText":"Product Specialist","shortBioText":"","emailTxt":"Casey@northlakecdjr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/092bd76322f0.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":429938,"personPtyId":33830056,"firstName":"Danielle","lastName":"Lee","titleText":"Customer Service/ HR Representative","emailTxt":"danielle@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":539267,"firstName":"Ivan","lastName":"Hernandez","titleText":"Senior Sales & Leasing Consultant","emailTxt":"ivan.hernandez@northlakecdjr.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1396310400","industryStartDtUtc":"1338508800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448036,"personPtyId":33831966,"firstName":"Omar","lastName":"Colon","titleText":"E-commerce director","emailTxt":"Omar@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":539262,"personPtyId":40210845,"firstName":"Rosi","lastName":"Palermo","titleText":"Admin","emailTxt":"Rpalermo@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":363119,"personPtyId":33825203,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"alison@oakhillmarketing.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false},{"id":375820,"personPtyId":33825298,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"jackie-social@reputation.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false},{"id":566343,"firstName":"David","lastName":"Lyons","titleText":"Salesman","emailTxt":"davidlyons@northlakecdjr.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559993,"personPtyId":53991292,"firstName":"Ihab","lastName":"Labadabi","titleText":"Sales & Leasing Specialist","emailTxt":"Ihab@northlakecdjr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":565064,"firstName":"James","lastName":"Thomas","titleText":"VIP Product Specialist","emailTxt":"James.thomas@northlakecdjr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560114,"personPtyId":52037816,"firstName":"Jimmy","lastName":"Steff","titleText":"Used Car Director","emailTxt":"jsteff@napleton.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":559991,"personPtyId":53992274,"firstName":"Joe","lastName":"Spadafore","titleText":"Sales Representative","shortBioText":"","emailTxt":"Joespaddy@northlakecdjr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"dealerEmpStartDtUtc":"1541085900","industryStartDtUtc":"1030893977","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":560001,"personPtyId":53992399,"firstName":"Larry","lastName":"Stanavitch","titleText":"Sales & Leasing Specialist","emailTxt":"Larry@northlakecdjr.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":20029,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Napleton's Northlake Chrysler Jeep Dodge RAM

About Our Dealership

Dealer on Cars.com since January 2008

Napleton Chrysler Jeep Dodge RAM on Northlake is a family-owned business committed to both our customers and the communi

...

ty. Our friendly staff is dedicated to exceeding customer expectations before, during & after the sale. We offer a wide selection of New Chrysler Group models and pre-owned vehicles from a variety of manufacturers. Our convenient location includes an onsite service and parts facility.

Service

Oil, Filter Change

$39.95

Wiper Blade Replacement

$20

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
573 lifetime reviews. Includes reviews of Napleton's Northlake Chrysler Jeep Dodge RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2018

    My car was totaled and I was in need of a car bad. Was shopping around for a bit but Benjamin Nuamah is probably the best help I???ve ever had at any dealership.... From the minute my sister and I walked in til??? We drove out, he was excellent. My sister is coming back for a car and I recommend everyone to ask for him when they need a vehicle. I Love my CHARGER!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Nuamah

    Product Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    December 9, 2018

    Estamos agradecidos por el buena atención la eficiencia y sobre todo por que yegan a un mejor trato tratando de cumplir con las exigencias del cliente

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cristian Munoz

    Sales Consultant

    (5.0) 5 reviews

  • March 29, 2018

    In and out with a new jeep wrangler in under two hours with no hassle!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your recent experience with us, Ryan! We work hard to provide each of our clients with the best automotive experience! W...e hope to see you again!

  • 5.0 out of 5
    December 1, 2018

    Good service by side of seller Cristian who attended us with friendly. We got there with a little time but everything was so quickly and on 3 hours we... left driving our wonderful Sahara. Yes!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cristian Munoz

    Sales Consultant

    (5.0) 5 reviews

  • 5.0 out of 5
    December 1, 2018

    Had a great experience working with Ben at Napleton. I would highly recommend going here here if you???re looking for a good deal in palm beach

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Nuamah

    Product Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    November 30, 2018

    Was able to find just what I was looking for there. Was able to find just what I was looking for there. Would recommend checking out

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Nuamah

    Product Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    November 26, 2018

    Happy overall with every thing any everyone here connor Benjamin has great and made everything smooth I recommend that you go see Benjamin thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Nuamah

    Product Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    November 23, 2018

    Benjamin Nuamah was extremely helpful and worked with us consistently to get my mother into a car. He was kind and honest. I highly recommend him! The... finance person Michael Green was also courteous and honest. All around great people :)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Nuamah

    Product Specialist

    (5.0) 9 reviews

  • 5.0 out of 5
    November 18, 2018

    Benjamin was a pleasure to work with. Made whole car buying experience stress free. He was never pushy & always responded promptly to our phone calls/texts....

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Nuamah

    Product Specialist

    (5.0) 9 reviews

  • 3.0 out of 5
    November 17, 2018

    The financial officers were not informative enough, didn't explain things throughly and rushed me through without giving me or explaining to me about my... registration of the car with the state of Florida

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Benjamin Nuamah

    Product Specialist

    (5.0) 9 reviews

View More Reviews