Reviews
Write a reviewVery poor Experience unethical Deceptive Dealership .
Very poor Experience unethical Deceptive Dealership .I came in looking for a used Mazda Miata advertised for $24700 on line. the salesman Geno who greeted me was a very nice easy going guy who i happened like. he showed me the car we drove it he came back with the price they added $3000 for a reconditioning fee on a 7000 mile car it was not disclosed any where and not disclosed on the on line advertising in the small print I did not buy the car he followed up with me letting me know he may be able to get that fee taken off.the manager Nathen left me numerous messages about putting a deal together I told the salesman text me the out the door price and I spoke to the manager a few times they actually gave me a higher price then when i was in the dealership .the price i told them it was advertised they said never existed. i had taken a screen of it and showed them they then told me that was a mistake and they would not sell the car at that price the price they added $2000 to the price plus $3000 reconditioning fee the price they gave me I could go buy a brand new one I don't understand I dealerships stay in business with such poor practices
Very poor Experience unethical Deceptive Dealership .
Very poor Experience unethical Deceptive Dealership .I came in looking for a used Mazda Miata advertised for $24700 on line. the salesman Geno who greeted me was a very nice easy going guy who i happened like. he showed me the car we drove it he came back with the price they added $3000 for a reconditioning fee on a 7000 mile car it was not disclosed any where and not disclosed on the on line advertising in the small print I did not buy the car he followed up with me letting me know he may be able to get that fee taken off.the manager Nathen left me numerous messages about putting a deal together I told the salesman text me the out the door price and I spoke to the manager a few times they actually gave me a higher price then when i was in the dealership .the price i told them it was advertised they said never existed. i had taken a screen of it and showed them they then told me that was a mistake and they would not sell the car at that price the price they added $2000 to the price plus $3000 reconditioning fee the price they gave me I could go buy a brand new one I don't understand I dealerships stay in business with such poor practices
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (561) 903-0407 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
Bought a wrangler from Marcos.
Bought a wrangler from Marcos. He answered all my questions and got me a great deal.
Bought a wrangler from Marcos.
Bought a wrangler from Marcos. He answered all my questions and got me a great deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vehicle #4 for my family bought off Marcos.
Vehicle #4 for my family bought off Marcos. 3rd from Napleton. Consistently amazing customer service for 6 years now.
Vehicle #4 for my family bought off Marcos.
Vehicle #4 for my family bought off Marcos. 3rd from Napleton. Consistently amazing customer service for 6 years now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Been servicing for years with Napleton.
Been servicing for years with Napleton. Finally decided to upgrade my truck after having some issues and I’m glad I did. This Hemi feels nice! Go see Marcos. He found me the perfect truck
Been servicing for years with Napleton.
Been servicing for years with Napleton. Finally decided to upgrade my truck after having some issues and I’m glad I did. This Hemi feels nice! Go see Marcos. He found me the perfect truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stopped in to look at Jeeps for my daughter.
Stopped in to look at Jeeps for my daughter. Left with a brand new Jeep Compass Red edition and one excited kid! Thanks Marcos
Stopped in to look at Jeeps for my daughter.
Stopped in to look at Jeeps for my daughter. Left with a brand new Jeep Compass Red edition and one excited kid! Thanks Marcos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bunch of liers and time wasters
These people has no honesty, integrity, and value of people’s time. The low price their vehicles to attract customers. The advertised vehicle is never available when you go to the dealership. They lies about petty much everything. No honesty at all. Eric the sales rep there is a complete joke.
Bunch of liers and time wasters
These people has no honesty, integrity, and value of people’s time. The low price their vehicles to attract customers. The advertised vehicle is never available when you go to the dealership. They lies about petty much everything. No honesty at all. Eric the sales rep there is a complete joke.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Rob, thank you for taking the time to leave this feedback. We regret that your experience with us was so far below the standards that we set for ourselves. Please contact our Manager at (561) 903-0407 so that we may ensure your experiences with our dealership are more pleasant moving forward.
Always gives me great service.
Always gives me great service. Very courteous and listens to what I say. Wait time is usually minimum.
Always gives me great service.
Always gives me great service. Very courteous and listens to what I say. Wait time is usually minimum.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My thoughts were to go to another dealer.
My thoughts were to go to another dealer. Glad I made the decision to stop here. Was able to get a great deal on my new car.
My thoughts were to go to another dealer.
My thoughts were to go to another dealer. Glad I made the decision to stop here. Was able to get a great deal on my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jesus for blessing me to stop by this
Thank you Jesus for blessing me to stop by this dealership. Outstanding service 👏 I was treated with dignity and respect 🙏
Thank you Jesus for blessing me to stop by this
Thank you Jesus for blessing me to stop by this dealership. Outstanding service 👏 I was treated with dignity and respect 🙏
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience ever, was greeted with such class and
Great experience ever, was greeted with such class and respect. Was able to get the car I wanted with a great deal
Great experience ever, was greeted with such class and
Great experience ever, was greeted with such class and respect. Was able to get the car I wanted with a great deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
