Napleton's Northlake Chrysler Jeep Dodge RAM

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Reviews

4.4
470 lifetime reviews. Includes reviews of Napleton's Northlake Chrysler Jeep Dodge RAM from DealerRater.com
  • Shelby Jefferson

    Knowledgeable salesman, polite, customer friendly, very patient


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    Knowledgeable salesman, polite, customer friendly, very patient

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Harassment. They played me. Would give a zero if I could.
    May 10, 2017

    So I live in Stuart and decided to go here to buy a car. Went to buy a brand new jeep Cherokee. They hassled me on price the entire way through th...


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    So I live in Stuart and decided to go here to buy a car. Went to buy a brand new jeep Cherokee. They hassled me on price the entire way through the process. They did not tell me any of the rebates or incentives. I was there for 4 hours. My contractual agreement has no mention of them either. So I had a 3rd party check to give them. Napleton northlake would not accept it. So two days later I go back with a personal check and was there for another one and a half hours. Still no one tells me anything about rebates or incentives. Two days later, after they let me leave with the vehicle, they contacted me about one of the rebates. They were asking for my fiancees registration as proof of a non Chrysler product in the household. She didn't want to give her personal information. I told, jorge my salesman and Dj the general sales manager, that she did not want to do this. So they proceeded to call me and threaten to not put my paperwork through until I gave them the information. I spoke with Dj Nichols personally about returning the vehicle and he told me "there will be a 1400 dollar charge and that I can bring it in and return it." I told him "I'm on my way from the Jupiter/tequesta area." So I show up and he had played me. He told me I could not return it. I got upset and he told me to leave the store. DO NOT TRUST HIM. HE IS A SNAKE. I had left a good review the day after to Chrysler because they had not yet started harassing me. Poor excuse for a person let alone a salesman.

    Does not recommend this dealer

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  • Great Sales Experience
    May 6, 2017

    Marcos is a great sales person. Knowledgeable and very thorough. He is definitely worth recommending to all my family and friends!! And you get $...


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    Marcos is a great sales person. Knowledgeable and very thorough. He is definitely worth recommending to all my family and friends!! And you get $100 referral bonus!!

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2008

Napleton Chrysler Jeep Dodge RAM on Northlake is a family-owned business committed to both our customers and the community. Our friendly staff is dedicated to exceeding customer expectations before, during & after the sale. We offer a wide selection of New Chrysler Group models and pre-owned vehicles from a variety of manufacturers. Our convenient location includes an onsite service and parts facility.