Reviews
I was greeted by Frank, my Service Consultant and we
I was greeted by Frank, my Service Consultant and we quickly took care of getting my Lyriq checked in and a loaner vehicle (since the work was to take most of the day). Also, I asked to have Luis, Sales Consultant to demonstrate the auto park capability of the Lyriq, which I hadn't been able to get to work. Luis and I drove to the rear of the lot, and he demonstrated the auto back-in parking and the pulling-out features... very nice. Additionally, Armando, the Assistant General Manager stopped by to say hello. And finally, when I came back on Saturday morning to pick up my vehicle, the interior and exterior were spotless. Overall, a very professional, personable and pleasant experience in having warranty work performed!
I was greeted by Frank, my Service Consultant and we
I was greeted by Frank, my Service Consultant and we quickly took care of getting my Lyriq checked in and a loaner vehicle (since the work was to take most of the day). Also, I asked to have Luis, Sales Consultant to demonstrate the auto park capability of the Lyriq, which I hadn't been able to get to work. Luis and I drove to the rear of the lot, and he demonstrated the auto back-in parking and the pulling-out features... very nice. Additionally, Armando, the Assistant General Manager stopped by to say hello. And finally, when I came back on Saturday morning to pick up my vehicle, the interior and exterior were spotless. Overall, a very professional, personable and pleasant experience in having warranty work performed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience at Ed Morse Cadillac Delray. We are glad to hear Frank, Luis, and Armando made your visit smooth and informative, and that everything from the loaner to the vehicle delivery met your expectations. We appreciate your trust in our team and look forward to assisting you again in the future. Ed Morse Corporate Offices
Salesperson was very knowledgeable and patient especially
Salesperson was very knowledgeable and patient especially with dealing with my wife who can be very inquisitive.
Salesperson was very knowledgeable and patient especially
Salesperson was very knowledgeable and patient especially with dealing with my wife who can be very inquisitive.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback at Ed Morse Cadillac Delray! We’re glad to hear our salesperson provided knowledgeable and patient service. We appreciate you choosing us and look forward to assisting you again in the future! Ed Morse Corporate Offices
Every time we visit, we feel like we matter.
Every time we visit, we feel like we matter. The employees are extremely attentive and professional, never had to have any rework done by them, just everything about them is good. Ride to From quick turnaround extremely happy that that's why, even after you moved away, we still make the drive to you guys for the repairs on the Cadillac.
Every time we visit, we feel like we matter.
Every time we visit, we feel like we matter. The employees are extremely attentive and professional, never had to have any rework done by them, just everything about them is good. Ride to From quick turnaround extremely happy that that's why, even after you moved away, we still make the drive to you guys for the repairs on the Cadillac.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words at Ed Morse Cadillac Delray! We’re thrilled to hear that our team consistently makes you feel valued and that you trust us with your Cadillac, even after moving away. We truly appreciate your loyalty and look forward to serving you for many more visits! Ed Morse Corporate Offices
My service rep, Danielle Walker, is always up to the
My service rep, Danielle Walker, is always up to the top. She is very efficient , friendly and has my needs most important. I want to acknowledge to her how she does how to such a good job.
My service rep, Danielle Walker, is always up to the
My service rep, Danielle Walker, is always up to the top. She is very efficient , friendly and has my needs most important. I want to acknowledge to her how she does how to such a good job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leatrice , thank you for the kind words about Ed Morse Cadillac Delray. Our team works hard to provide excellent service, and we’re so glad Danielle Walker was able to make your experience a great one. We truly appreciate your support! Ed Morse Corporate Offices
David Silverman is a great sales person he has been
David Silverman is a great sales person he has been handling our car for years and keeps all up to date...
David Silverman is a great sales person he has been
David Silverman is a great sales person he has been handling our car for years and keeps all up to date...
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing! We’re glad David Silverman has been taking great care of your car for years and keeping everything up to date. Ed Morse Corporate Offices
It was a very pleasant experience with Alan Berkowitz!
It was a very pleasant experience with Alan Berkowitz! He was Helpful, Knowledgeable, Patient!!, Fair and with a 'no pressure' attitude! All around-- top grade for Alan! Thank you!!!
It was a very pleasant experience with Alan Berkowitz!
It was a very pleasant experience with Alan Berkowitz! He was Helpful, Knowledgeable, Patient!!, Fair and with a 'no pressure' attitude! All around-- top grade for Alan! Thank you!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing! We’re so glad Alan made your experience at Ed Morse Cadillac Delray pleasant with his helpful, knowledgeable, and no-pressure approach, top grade all around. Ed Morse Corporate Offices
Madison Faust was outstanding as my sakes person, as well
Madison Faust was outstanding as my sakes person, as well as Matesh in finance. The overall experience is always good from Service, to Sales Management and like I said Madison was great.
Madison Faust was outstanding as my sakes person, as well
Madison Faust was outstanding as my sakes person, as well as Matesh in finance. The overall experience is always good from Service, to Sales Management and like I said Madison was great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words! We’re thrilled Madison Faust and Matesh in finance made your experience outstanding at Ed Morse Cadillac Delray, and that our service and sales management continue to deliver great results. Ed Morse Corporate Offices
Danielle is the best , everything she does makes it as
Danielle is the best , everything she does makes it as easy as possible clear communication and always a pleasure to deal with.
Danielle is the best , everything she does makes it as
Danielle is the best , everything she does makes it as easy as possible clear communication and always a pleasure to deal with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words at Ed Morse Cadillac Delray! We’re so glad to hear Danielle made the process easy and enjoyable with clear communication. We appreciate your feedback and look forward to serving you again. Ed Morse Corporate Offices
Nice dealership, appropriate showroom.
Nice dealership, appropriate showroom. Good staff, I do not have much more to say to get to 15 words.
Nice dealership, appropriate showroom.
Nice dealership, appropriate showroom. Good staff, I do not have much more to say to get to 15 words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback about Ed Morse Cadillac Delray. We’re glad you found our dealership welcoming and our staff helpful. We appreciate you taking the time to leave a review. Ed Morse Corporate Offices
Alan our sales rep is extremely knowledgeable and had the
Alan our sales rep is extremely knowledgeable and had the vehicle we required for our 93 year old parents to get in and out of. We tried every make
Alan our sales rep is extremely knowledgeable and had the
Alan our sales rep is extremely knowledgeable and had the vehicle we required for our 93 year old parents to get in and out of. We tried every make
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience at Ed Morse Cadillac Delray! We’re glad to hear Alan provided knowledgeable, attentive service and helped find the right vehicle to meet your parents’ needs. We truly appreciate you taking the time to share your feedback. Ed Morse Corporate Offices