Reviews
one of the worst dealerships in the country.
one of the worst dealerships in the country. Bought a new Lyriq on Jan 6th and a 11.4 Kvh charger. Electrician said the charger could not be installed without about $2000.00 of Drilling thru exterior walls ( which I had to do) Wanted to return the charger but the dealership refused. The box was opened but charger unused. The salesperson Paul was excellent but dealership management is not customer friendly. Will advise all looking for a Cadillac to look at another dealership as this dealer just does not care
one of the worst dealerships in the country.
one of the worst dealerships in the country. Bought a new Lyriq on Jan 6th and a 11.4 Kvh charger. Electrician said the charger could not be installed without about $2000.00 of Drilling thru exterior walls ( which I had to do) Wanted to return the charger but the dealership refused. The box was opened but charger unused. The salesperson Paul was excellent but dealership management is not customer friendly. Will advise all looking for a Cadillac to look at another dealership as this dealer just does not care
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We’re sorry to hear about the challenges with your charger installation. While Cadillac’s policy on opened electric parts prevents returns, we appreciate your kind words about Paul. If you'd like to discuss this further, please contact our Assistant Service Manager, David Glickstein, at DavidGlickstein@edmorse.com. Ed Morse Corporate Offices
Every step of the process was clearly explained to me.
Every step of the process was clearly explained to me. Paul B sold me my previous Xt4 Great dealership
Every step of the process was clearly explained to me.
Every step of the process was clearly explained to me. Paul B sold me my previous Xt4 Great dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback at Ed Morse Cadillac Delray ! We're delighted to hear that every step of the process was clearly explained and that Paul B has been a part of your Cadillac journey. Ed Morse Corporate Offices
Best buying experience ever.
Best buying experience ever. Got what I wanted at price I wanted Cory Baker worked hard to get it done highly recommend him. Cory is a great asset to Ed Morse.
Best buying experience ever.
Best buying experience ever. Got what I wanted at price I wanted Cory Baker worked hard to get it done highly recommend him. Cory is a great asset to Ed Morse.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear you had such a positive buying experience at Ed Morse Cadillac Delray. We appreciate your recommendation and look forward to serving you again in the future! Ed Morse Corporate Offices
Paul Betteridge was patient and helpful.
Paul Betteridge was patient and helpful. He recognized my needs and was able to provide the right car at a reasonable price.
Paul Betteridge was patient and helpful.
Paul Betteridge was patient and helpful. He recognized my needs and was able to provide the right car at a reasonable price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience! We're so glad Paul was able to assist you with patience and care, ensuring you found the perfect car at a great price at Ed Morse Cadillac Delray. Ed Morse Corporate Offices.
The Staff at Ed Morse Cadillac of Delray are
The Staff at Ed Morse Cadillac of Delray are professional, efficient, and genuinely care. Having been contacted by Samantha Perez that Ed Morse may have vehicles I may be interested, I wanted to see the availability of Cadillac XT 5 vehicles. I was introduced to Alan Berkowitz by Samantha. He walked me through the process. It started with a conversation, then physical inspections of various vehicles, and a few road tests. I chose a 2021 Cadillac XT5. Alan explained all processes I went through from vehicle extras to introducing me to Gio who wrote my loan. I highly recommend Ed Morse Cadillac of Delray Beach.
The Staff at Ed Morse Cadillac of Delray are
The Staff at Ed Morse Cadillac of Delray are professional, efficient, and genuinely care. Having been contacted by Samantha Perez that Ed Morse may have vehicles I may be interested, I wanted to see the availability of Cadillac XT 5 vehicles. I was introduced to Alan Berkowitz by Samantha. He walked me through the process. It started with a conversation, then physical inspections of various vehicles, and a few road tests. I chose a 2021 Cadillac XT5. Alan explained all processes I went through from vehicle extras to introducing me to Gio who wrote my loan. I highly recommend Ed Morse Cadillac of Delray Beach.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience at Ed Morse Cadillac Delray! We're thrilled to hear that our team provided professional and attentive service throughout your car-buying journey. Ed Morse Corporate Offices
Customer service was outstanding.
Customer service was outstanding. Have been a customer with them for over 6 years. Love them
Customer service was outstanding.
Customer service was outstanding. Have been a customer with them for over 6 years. Love them
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're so glad to hear about your great experience at Ed Morse Cadillac Delray. Ed Morse Corporate Offices.
Thank you for your feedback! We're so glad to hear about your great experience at Ed Morse Cadillac Delray. Ed Morse Corporate Offices.
Everything went smoothly and as promised.
Everything went smoothly and as promised. i can not wait to drive my new car. Thank you Alan, for your help.
Everything went smoothly and as promised.
Everything went smoothly and as promised. i can not wait to drive my new car. Thank you Alan, for your help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're so glad to hear about your great experience at Ed Morse Cadillac Delray. Ed Morse Corporate Offices.
I had purchased my last 3 Cadillacs at what is now
I had purchased my last 3 Cadillacs at what is now Sheehan in Pompano. i could not get them to respond to my inquiries so I tried contacting Ed Morse. Billy responded to my question and Paul took exceptional care to provide me a great experience. I will be giving my business to you in the future.
I had purchased my last 3 Cadillacs at what is now
I had purchased my last 3 Cadillacs at what is now Sheehan in Pompano. i could not get them to respond to my inquiries so I tried contacting Ed Morse. Billy responded to my question and Paul took exceptional care to provide me a great experience. I will be giving my business to you in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! We're so glad to hear about your great experience at Ed Morse Cadillac Delray. Ed Morse Corporate Offices.
My sales person's scott was knowledgeable answered all my
My sales person's scott was knowledgeable answered all my questions regarding a vehicle and did not attempt to pressure the sale
My sales person's scott was knowledgeable answered all my
My sales person's scott was knowledgeable answered all my questions regarding a vehicle and did not attempt to pressure the sale
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! We're so glad to hear about your great experience at Ed Morse Cadillac Delray. Ed Morse Corporate Offices.
Great customer service, from David Silverman, everything
Great customer service, from David Silverman, everything is very well organized everything was explained to me in detail. You can tell that the people at Ed Morse really care about making sure the customer is satisfied.
Great customer service, from David Silverman, everything
Great customer service, from David Silverman, everything is very well organized everything was explained to me in detail. You can tell that the people at Ed Morse really care about making sure the customer is satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! We're so glad to hear about your great experience at Ed Morse Cadillac Delray. Ed Morse Corporate Offices.