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Ed Morse Delray Cadillac

(3,364 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 national dealer award
View 8 awards
2025 national dealer award 2025 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (561) 933-8634 (561) 933-8634
Used (561) 933-8618 (561) 933-8618
Service (561) 933-8631 (561) 933-8631

Reviews

(3,364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Delray Cadillac from DealerRater.

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Great service

You guys are really really great there's really nothing I can say to expand on other then keep up the good work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

I walked in knowing what car I wanted and that wanted to

I walked in knowing what car I wanted and that wanted to finance No hassle on trying to sell me another car. They corrected mistake on estimate. I would say always check over estimate when at any dealership I would order from this place again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

Friendly

Employees were very helpful and very professional to deal with, We will definitely tell others about our experience with Ed Morse Cadillac in Delray Florid

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

Good service, as usual

Service agent was friendly and courteous, making sure I got in and out as quickly as possible and that the work was done correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

Great service

Completed on time. Gave me a loaner to use until the service was complete. We were treated as a Cadillac customer should be treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

Oil change

Mr. Ortiz is always polite and easy to deal with and keeps me informed of the progress of the appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience! Thanks for taking the time to share! Ed Morse Corporate Offices

Great Service

My service advisor, Joe Ortiz, is great! I have been using Joe for a few years and he has always been terrific, delivery exceptional customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience with Joe! Thanks for taking the time to share! Ed Morse Corporate Offices

Great service

Quickness of service David my service contact was very helpful My car was washed and cleaned after service The waiting area was very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience with David! Thanks for taking the time to share! Ed Morse Corporate Offices

Great Service, knowledgeable staff.

The customer service was great! They saw me as a walk-in in a reasonable amount of time and they even gave me an umbrella because it was raining.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

Cleanliness of the entire facility.

I like new. Everything about Ed Morse spells new. The showroom, the vehicles and the staff uniforms and the waiting room all present a new clean atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices