Jim Browne Chrysler Dodge Jeep RAM of Dade City

4.7
(800 reviews)

Reviews

4.7
(800 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

$2995 added on to online price

Be prepared for your vehicle purchase to include an additional $2995, non negotiable!!!! Look at other Google reviews And BBB of Tampa Bay website And you will see I am not the only complaint. This obviously started when morgan auto group bought the dealership as when I bought my truck from Jim browne 2 years ago, this bull#@!$ package did not exist.they call it tampa bay advantage package and all of the morgan auto dealerships have them, however the others offer it as "optional". On cdjr website, you'll only find it in very tiny letters under the photo of the vehicle you view that says, sale price does not include $2995..... Further They tell you that it's a value added package however there is no value at all. Etched Vin number on glass is an example, They say that you will receive an insurance discount for this however that is not true. A little rain X and scotch guard, 2 free oil changes only at their dealership and nitrogen in the tires, Which By the way has not been proven to increase MPG. If we would have known that they added this charge we would have looked elsewhere to purchase, a vehicle and so should you

5.0

2016 challenger

Awesome service department, and in a timely manner

Dealer response

Hi Brenda, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

2.0

Very Disappointed

I was quite upset because I was informed that a free 24 point inspection would be done while the repair department was fixing a recall on my vehicle. When Scott came to me and stated the repair department didn?t have the time to do the 24 point inspection. He said it would be done when I bought in my car for an oil change. What I needed at that time was a 24 point inspection on my car and not a oil change.

5.0

John was terrific.

John was terrific. Good waiting area. Work done Quickly and properly. Been a customer for more than 10 years. You are number one

5.0

J Miller

Ed very was easy to work with and was great with all communication on price, repair and pick up.

Dealer response

Hi Joyce, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

5.0

Cherokee Jee

Service department staff the best. Always feels like visiting friends.

Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

4.0

2018 Jeep Cherokee

Always do good work. Disappointed it took 2 days to complete the job.

Dealer response

Hello Kristin, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Had the opportunity to negotiate with them over the phone

Had the opportunity to negotiate with them over the phone due to the distance. I was in shock with the efficiency of the salesman who took care of me, Mr. Aaron Skinner, not even 24 hours and this gentleman got me exactly what I asked for, no hassles or stress, no pressure from anyone to purchase any extras and my pass through the finance department was one of the most pleasant ever, Mr. Kevin, Finance Manager, also super fun and helpful. By far the best vehicle purchase experience I've ever had. I was driving out in a brand new 2022 Ram 1500 Built to Serve edition in less than 2 hours. Forever Thankful!!!

5.0

Just like family

I worked with Aaron and my experience could not have been any easier or fun. He was engaging, knowledgeable, informative and a great sense of humor. I came to look and bought my dream Jeep Grand Cherokee and could not be happier! Everyone was so kind and it was such a laid back experience. I would recommend this team to all my friends and family.

Dealer response

Hello there! Thank you again for taking the time to let us know how we did. We hope you have a great day!

5.0

My family and I were in need of a larger sized SUV and

My family and I were in need of a larger sized SUV and found a great Jeep Grand Cherokee on their website. After I submitted an inquiry, I received a call from Sales Consultant Marisa Saucedo. She confirmed the vehicle was still there and answered any and all questions I had. We went ahead and scheduled a date and time to meet and test drive the car as well as several others I had interest in. When it came time to choose and work on a deal, Marisa listened to my needs and desired price and worked with her manager to get the deal done. We are so glad we chose Jim Browne Jeep to find our new vehicle and happier that Marisa was the one to sell it to us. Thank you again.

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