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Jim Browne Chrysler Dodge Jeep RAM of Dade City

(1,319 reviews)
Visit Jim Browne Chrysler Dodge Jeep RAM of Dade City
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–4:00pm
Sunday 11:00am–4:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,319 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Browne Chrysler Dodge Jeep RAM of Dade City from DealerRater.

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Pleasant visit

They were quick with oil change and check up and the service agent was friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ramona, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jim?s Ram

Jim Browne JDR continues to offer great service. I will keep having them provide my services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

In May I noticed my 2018 Ram 2500 Laramie leaking oil

In May I noticed my 2018 Ram 2500 Laramie leaking oil from the timing gasket. Dealership confirmed and scheduled repair, took the cab off and used gasket maker. The truck was down for 10 days waiting on repair. A week later it started leaking more than the original leak, turned out they used gasket maker not the gasket itself. Now I have residue all over the engine. They tell me to keep driving it and locate a gasket. Truck was down another 14 days. They fix with the gasket by taking the cab off again, only for this time the engine to be making a noise when you let off accelerator. I take it back, third time is the charm right. This time they say it’s the CP3 a 9000$ repair. They warrantied this repair yet it wasn’t the problem. Truck continued to make this noise upon letting off accelerator just as it did before the CP3 was replaced. They will not assist or warranty any further repairs on this. Keep in mind this truck was running perfect when and never had any issues prior to the oil leak. Since they took the cab off multiple times it’s been a nightmare. Trading it in I’m taking a hit because it’s running rough. Took it to another shop they did a valve adjustment and rocker arm adjustment and said part of the issue is from the take apart/put together. Needless to say I DO not recommend their diesel service. My truck was better off with an oil leak than it is after the “repair” not to mention the 30 days out of use. Save frustration go elsewhere. Meanwhile every day I have a constant reminder of their work…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Absolutely recommend!!

It was absolutely wonderful, would definitely recommend tyra to anyone I know!! She went above and beyond anything I could’ve asked she really did a great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Browne Chrysler Dodge Jeep RAM of Dade City. Thank you, and have a fantastic day!

Review

Great service. Very quick. Professional. Faculties is well kept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Justin, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Jim Browne Chrysler Dodge Jeep RAM of Dade City

Great people!

Tim Lewis was great, listened to our needs, answered all our ?million? questions, & made sure we were updated on the process at every step. Thanks Tim!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Donna, we're happy you found our staff to be so supportive during your experience here at Jim Browne Chrysler Dodge Jeep RAM of Dade City. If you're ever in need of more help, please let us know!

review

Scotty is the best service person i have ever felt i could trust without a doubt. Gets the job done properly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi William, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Chrysler Pacifica trouble

We were traveling north and were concerned about a strange noise. We stopped in to have it checked and it turned out to be both ball joints in the front end. It was not repairable on that day because parts were not available in the dealer inventory. The Dealer provided us transportation to and from a local motel , and we are on our way the next day. I would recommend this dealer for auto repairs service any time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Glen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Browne Chrysler Dodge Jeep RAM of Dade City. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Amazing customer service

Alexandria at Jim brown Dade city was amazing very helpful and willing to work with me, very personable. Had zero issues with my visit they gave me the best value for my trade compared to other local dealer ships, overall very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Browne Chrysler Dodge Jeep RAM of Dade City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great

My experience at Jim Browne has always been satisfying. I will continue to purchase my vehicles at Jim Browne, Dade City because of the overall experience. Keep up the great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gilbertine, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!