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Jerry Ulm Dodge Chrysler RAM

(8,342 reviews)
Visit Jerry Ulm Dodge Chrysler RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Reviews

(8,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ulm Dodge Chrysler RAM from DealerRater.

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Great car buying experience with this dealership.

Great car buying experience with this dealership. We would buy here again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a very good experience with this dealership.

I had a very good experience with this dealership. They went above and beyond on my requests. I will use them again when and if I need another car. ( dodge charger! Shhh don’t tell anyone )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The dealership has exceptional customer service from,

The dealership has exceptional customer service from, sales, finance and service. I just traded in a 2019 Jeep Wrangler and upgraded to a fully loaded, Jerry Ulm customized Sahara with a one push button top.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dealership was good but car did not work when delivered.

Dealership was good but car did not work when delivered. The delivery guy did not explain anything and left before we could start the car. We are not happy .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a good experience just very slow.

It was a good experience just very slow. Took 8 hours to buy a car and my car came out dirty after detailing. Overall would recommend dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

From start to finish I had a great experience.

From start to finish I had a great experience. Cameron, new to the team, did a great job! Nick, sales manager did exactly what we agreed to. Finally the finance team including Noel and Adam were super. We love our new Challenger and are completely satisfied! Nice work Jerry Umm Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Like many dealers these days, the advertised price of

Like many dealers these days, the advertised price of their vehicles is not the actual price. They’ll surprise you with an additional $3000 for some sort of value add service. This is on top of tax, title and delivery fees, and even though you will likely never use the services hat this fee covers, it’s not optional and non-negotiable. That said, they did work with me on bringing down the price and raising my trade-in value to ALMOST offset the cost. But it was all unnecessary haggling that could have been saved if the price they advertised matched the actual cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jordan was very professional, knowledgeable And very

Jordan was very professional, knowledgeable And very attentive. He answered all my questions and concerns. It was an overall great experience! I would definitely do business with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My buying experience was seamless, and the staff was very

My buying experience was seamless, and the staff was very professional. Sebastian, was able to navigate around any roadblocks. I would definitely recommend this dealership to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff was friendly and extremely helpful.

The staff was friendly and extremely helpful. I am pleased to patronize this business. My salesman COWBOY was AMAZING!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.