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Jerry Ulm Dodge Chrysler RAM

(8,242 reviews)
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Reviews

(8,242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ulm Dodge Chrysler RAM from DealerRater.

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Awesome crew Mauricio was a excellent sales associate.

Awesome crew Mauricio was a excellent sales associate. Very happy! Thank you again and have a great day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Guy is the best!

Guy is the best! He always takes great care of me when I need another truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Julius is un-professional when it comes to communication.

Julius is un-professional when it comes to communication. He is not empathetic to the Customer, and truly working towards obtaining the sale. He does not go the extra mile nor care to do the basics none the less; it’s not important to him. This is honestly sad, because I was going to move forward purchasing from this dealership, but due to the lack of care and unprofessionalism from this particular Sales Agent. I have decided to purchase my vehicle elsewhere. Definitely some coaching opportunities needed here, as well as going back to the drawing board with those communication skills. Especially to be successful in the sales business… Best of luck to your future customers with this one representing your dealership…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone worked as a team to take care of us.

Everyone worked as a team to take care of us. They helped us come to a final decision and very thankful to each of them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice place that works with you to meet all your needs and

Nice place that works with you to meet all your needs and expectations. All staff members where nice and polite. We purchased this vehicle on vacation and it was the easiest vehicle purchase we have ever made

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

It wad a fantastic experience !

It wad a fantastic experience ! Mr Reily was very patience and helpful!! He was helpful on the phone even when my brother called out state ! It was excellent and we are very grateful for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing atmosphere and a great group of men and ladies

Amazing atmosphere and a great group of men and ladies that make you feel like you’re their only customer. Exceptional hospitality!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone worked really hard to make this deal work for me

Everyone worked really hard to make this deal work for me and make me feel taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service I’ve experienced.

Best customer service I’ve experienced. I had gone to 2 other dealerships before arriving at Jerry’s and it should of been my first choice. Look forward for future business and referrals from me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of the nicest dealerships out there, very helpful

One of the nicest dealerships out there, very helpful through the whole car buying process. Shoutout to Carter for making it happen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.