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Jerry Ulm Dodge Chrysler RAM

(8,342 reviews)
Visit Jerry Ulm Dodge Chrysler RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Reviews

(8,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ulm Dodge Chrysler RAM from DealerRater.

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Very convenient and everything is in order all staff is

Very convenient and everything is in order all staff is outstanding easy to talk all questions is answer professionally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great team work from the staff throughout the buying

Great team work from the staff throughout the buying experience. Wouldn’t go anyplace else for for any Jeep or Ram truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We’ve driven from Orlando and purchased 2 vehicles within

We’ve driven from Orlando and purchased 2 vehicles within the last few months from Jerry Ulm. Very efficient and fair pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very kind and helpful staff.

Very kind and helpful staff. Willy was excellent to work with and help find exactly what we were looking for! We even got a second car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sales men Sebastian helped me a lot and understood

The sales men Sebastian helped me a lot and understood what I was looking for and also understood my situation also the finance gentleman Both of them were very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jerry Ulm Chrysler Dodge Jeep Ram is the fastest car

Jerry Ulm Chrysler Dodge Jeep Ram is the fastest car buying experience that I’ve ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car sales men kevin was good got me my truck for what was

Car sales men kevin was good got me my truck for what was advertised and was friendly but be careful when they take you back to financing the guy noell completely lied to my face and tried to stick me with a extended warranty after lying and telling me it it was only $1300 thru suncoast come to find out it was the dealership one for $6k jokes on him tho i reread thru my paperwork the next day and got all of that bogus crap canceled ...make sure to read thru all your paperwork very thoroughly when signing with their financing department very shady deceiving people only worried about ripping you off and making their commission

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing service department amazing sales department

Amazing service department amazing sales department amazing finance department I would Fillet definitely recommend this place Moe is a great Bobby jack and Carlos are amazing as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service with a smile something you don’t see a lot

Service with a smile something you don’t see a lot anymore. Our buying experience was the easiest thing for us everyone was very professional !! We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Not honest..

Purchased a vehicle March 2022. When I viewed the car it was dirty. My fault. Many scratches on the paint after washing.. Windshield chipped which didn’t show. They arranged the financing. Was told it was 2.25 %. When I received the information from GTE financial it was 3.74. Everything is on a flash drive so no paperwork. Again my fault for not verifying. Mileage on the vehicle was higher than stated. Would not recommend or buy another vehicle from them..

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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