Reviews
Process was smooth, salesman was very nice, patient with
Process was smooth, salesman was very nice, patient with us and answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience in buying a truck great staff.
Best experience in buying a truck great staff. Got everything I wanted at a good price without wasting a lot of my time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience was effective and relaxing.
The experience was effective and relaxing. No pressure. Very positive. Even though it was busy we felt attended to
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I can’t say enough great things about Justin!
I can’t say enough great things about Justin! We had a unique buying experience. We lost our cars during Helene. Then Milton came. I knew exactly what I wanted and he worked with me and got me the discounts I needed! I also sent him two referrals that purchased two vehicles as well! Justin was amazing to work with even in the midst of these hurricane challenges and gas shortage. I’m super happy with my Sahara Jeep Wrangler, one touch top! Justin has excellent communication skills and I appreciate that as I had a lot of questions. Jerry Ulm is very lucky to have him as part of your sales team! Go Justin! 🎉 thank you! Cindy W
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience ever.
Best experience ever. Process was fast, efficient, and seamless. Sales and Finance were also excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were only given one set of keys.
We were only given one set of keys. When I called again the next day to ask about the other set, they told me they would call me back. They still have not called. Plus my "certified" vehicle was missing two valve caps.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Not thorough with entering information on my paperwork.
Not thorough with entering information on my paperwork. Put all my information under my husband's phone number and email and my husband is not the buyer, not even on my paperworkas a buyer, They pulled information from the DMV and used that information to apply on the paperwork, which all of it was incorrect because it was old information. I gave them all the correct information about ME when we started, but they took it upon themselves to just add incorrect information just to hurry me out the door because it was late on a Friday evening. I did not feel like a valued customer, especially when I was told I was just one of 700 they push through in a month. I was promised extra perks while doing the deal, but it did not state on the paperwork. I will not buy another Jeep at this dealership. I shouldn't have to go back and correct all of my information because they didn't care to input it correctly from the start.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The overall experience from sales through finance was
The overall experience from sales through finance was exceptional Everybody throughout the process was extremely thoughtful, helpful and attentive Will recommend Jerry Ulm to all my family and friends with the highest regard
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy process.
Quick and easy process. Got exactly what I wanted for the best price. The nighthawk trim was an easy sell as well considering only a few dealerships have it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good customer service and good service
Very good customer service and good service professionally, they are very attentive and help you find the car of your dreams, thank you very much
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car