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Kuhn Volkswagen

(1,299 reviews)
Visit Kuhn Volkswagen
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (877) 465-6892 (877) 465-6892
Used (866) 952-8725 (866) 952-8725
Service (866) 973-3795 (866) 973-3795

Reviews

(1,299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kuhn Volkswagen from DealerRater.

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was happy

fast friendly service with good donuts and great coffee. good good good good good good good good. dont like to be told how long to make my comment. definet turnoff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your time to share us this review, Maggie. I am pleased that our staff was able to provide you with a friendly and fast service experience. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

Car buying made easy

Rashard was wonderful. Great guy, and an asset to your company. He was upfront, honest, got back in touch with me and was knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Ross! I'm very happy to hear that Rashard was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

CPO Jetta

Personable employees- really comfortable and positive experience. We really felt like we were taken care of! The process was long but we were so happy with our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your kind words mean a lot to us, Anita. We appreciate your feedback and are happy to hear that our staffs were able to meet your needs. At Kuhn Volkswagen, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as comfortable as possible. We look forward to assisting you with your future sales and service needs. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

great service

awesome! really great, the guy who helped us was really helpful, and his service was so nice. I will go here again to get the service if I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

Great Service

Everyone I encountered was friendly and helpful. They made me feel very welcome. I was told about future service options and future procedures for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your time to share us this review, Alexis. I am pleased that our staff was able to provide you with a friendly and helpful service experience. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

Great service

Friendly knowledgeable service personnel. Provided accurate information regarding work to be done. Chose to wait for car and estimate of time it would take to complete the service was spot on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lois and thank you for your kind words. We are very happy to hear that our staffs gave you some insight on your issue! And I'm also glad that you found us friendly and knowledgeable,Thank you again and we look forward to working with you again in the future! Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

Great service

Convenience, having the work done on time when promised, great attitude of staff. Clean facilities. Car was immaculate when returned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ricci, we appreciate the time it took for you to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

Great Service

The service rep, Carlos, was very caring, generous, couteous, and polite. He made my wait n time spent there well worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience at our service center, Tosca. I'm glad to hear you found us polite, caring, generous and courteous, especially with the help of Carlos. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

Great Service

My salesman was very upbeat and fun! He was also knowledagble and made the buying process quick and easy. I also am in love with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback, Elizabeth. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032

Great Service

Friendly staff and very competent. Would recommend Mazda owners to get there service here. Even though I was transferred here from another dealership I was pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your time to share us this review, Daniel. I am pleased that our staff was able to provide you a friendly and quick service experience. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Erin Campbell, erin.campbell@kuhnautogroup.com, 813.510.0032