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Meet Joel Rodriguez

Joel Rodriguez headshot
Detailer
(10 reviews)

Reviews

Excellente la atención lo único malo es que demora

Excellente la atención lo único malo es que demora demasiado tiempo,el Sr Huerta es increible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mr Brian was very helpfull and polite .

Mr Brian was very helpfull and polite .I will ask for him on my next service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Assistant service manager Lee was professional ,

Assistant service manager Lee was professional , pleasant, and helpful. My Toyota RAV4 was serviced timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excelente trabajo.

Excelente trabajo. Buen trato. Y rapidez. Brian Collins es muy buen profesional. Explica con fluidez todo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Toyota of Tampa Bay performed an exceptional service to

Toyota of Tampa Bay performed an exceptional service to my Tacoma and at a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership is great.

The dealership is great. I purchased my first Toyota Corolla from here. I have been coming here for last 12 years. That speaks volumes. Keep it up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding customer service work done right the first

Outstanding customer service work done right the first time highly recommended staff is professional also free coffee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Best Salesman on Earth

I had the pleasure of working with Abdeljabbar Squalli and let me tell that the service he provided me with definitely made me feel like family. He understood my budget and never pressured or bully me into making a decision. If you’re looking for a Phenomenal sale experiences go see this guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your amazing review!

Poor managed, overworked service department

I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has changed in the past year. Although it appears they have made changes to the service dept.. The service is anything but. June 27th 2016 I purchased 03 Echo. I came in with a coupon they mailed to me for a free tire rotation. I also wanted balancing that I new I was going to have to pay for. This service advisor tries to sell me everything under the sun. I tell him twice that the car has only has 15,000 MI. They charge me $62.00 for balancing.I later call the service advisor, he gives me a 50.00 card to use their. Today I visit for a oil change. They can't do it until next week. Today is Thurs, not a holiday weekend. I also tried scheduling online, I wait 5 days, no return call. I'm at Whesley Chaple Toyota now. I know we're I will be doing business for now on.

Lied to about condition of car

They lied to my mother telling her it ONLY needed certain repairs, she spent $1100 for what they said was wrong, and 2 and a half months later the car is COMPLETELY DEAD. They offered nothing for their mistake. My parents only have a fixed income. They took their money and could care less that the car does not run now.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.