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Reviews
We went for an oil change.
We went for an oil change. It took them two and a half hours to attend to us. It was very unpleasant to see how they attended to other people who arrived after us. I felt they treated us that way because we didn't accept any offers of extra services.
We went for an oil change.
We went for an oil change. It took them two and a half hours to attend to us. It was very unpleasant to see how they attended to other people who arrived after us. I felt they treated us that way because we didn't accept any offers of extra services.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Friendly and respectful staffer.
Friendly and respectful staffer. Very knowledgeable on any issues or concerns about my car er
Friendly and respectful staffer.
Friendly and respectful staffer. Very knowledgeable on any issues or concerns about my car er
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Norman is the best.
Norman is the best. Highly recommended, Has always been honest on what service We need. That is why we have been customer over 10 years.
Norman is the best.
Norman is the best. Highly recommended, Has always been honest on what service We need. That is why we have been customer over 10 years.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know Norman’s straightforward advice has earned your trust for over a decade. We appreciate your recommendation and continued confidence in our service team. It’s a pleasure caring for your Toyota.
Extraordinary customer service in all aspects from
Extraordinary customer service in all aspects from answering the phone, explaining the different options available and timely process,
Extraordinary customer service in all aspects from
Extraordinary customer service in all aspects from answering the phone, explaining the different options available and timely process,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted our team provided prompt phone support, explained the options clearly and kept the process efficient. It’s terrific knowing your used Toyota RAV4 purchase went smoothly. Thanks for the five-star rating and we look forward to assisting you again.
Saleena is a great service advisor.
Saleena is a great service advisor. I recommend asking for her when you have your car serviced.
Saleena is a great service advisor.
Saleena is a great service advisor. I recommend asking for her when you have your car serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted your Lexus ES 350 service experience exceeded expectations. Thank you for recommending our service team and we look forward to assisting with your future visits.
Very busy and did not honor what I was told when I made
Very busy and did not honor what I was told when I made my service appointment. 10K service was fine but the other two items I asked them to fix were not fixed.
Very busy and did not honor what I was told when I made
Very busy and did not honor what I was told when I made my service appointment. 10K service was fine but the other two items I asked them to fix were not fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Derrick Howard took good care of me when my car had an
Derrick Howard took good care of me when my car had an unexpected issue when I was visiting Tampa. I called Toyota Service with Derrick picking up. I explained to him my issue, check engine light off with my car rumbling both in parked and in driving, one of my ignition coil needing to be replaced after I had it diagnosed at auto shop. I felt very reassured when speaking with him over the phone and was expecting my arrival shortly after. He explained to me what was going on with my car before and the entire process of my car being evaluated and handled while waiting for it. He is very knowledgeable, communicative, and am glad to have been taken care of by him. If future problems arise and am in Tampa, I will gladly work with Derrick again! Deserves a raise.
Derrick Howard took good care of me when my car had an
Derrick Howard took good care of me when my car had an unexpected issue when I was visiting Tampa. I called Toyota Service with Derrick picking up. I explained to him my issue, check engine light off with my car rumbling both in parked and in driving, one of my ignition coil needing to be replaced after I had it diagnosed at auto shop. I felt very reassured when speaking with him over the phone and was expecting my arrival shortly after. He explained to me what was going on with my car before and the entire process of my car being evaluated and handled while waiting for it. He is very knowledgeable, communicative, and am glad to have been taken care of by him. If future problems arise and am in Tampa, I will gladly work with Derrick again! Deserves a raise.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team when your Toyota had an unexpected engine issue in Tampa. Derrick is pleased his clear updates and explanations helped you feel at ease. We look forward to assisting you again if you need service while visiting the area.
Professional and personable,,, she greeted me and took
Professional and personable,,, she greeted me and took care of my care by suggesting the 20000 mile check up
Professional and personable,,, she greeted me and took
Professional and personable,,, she greeted me and took care of my care by suggesting the 20000 mile check up
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team provided friendly and efficient care by recommending your 20 000 mile check up. We appreciate the opportunity to keep your Toyota Grand Highlander Hybrid running at its best.
My experience with the sales Team was exceptional!
My experience with the sales Team was exceptional! Thank you, Franco, Kim, Micky! Nidal in Finance got me a great rate, and best of all I got a new car that I truly enjoy driving! They made this easy! I even bought my insurance there from Jessica! EASY seamless, one stop shopping!
My experience with the sales Team was exceptional!
My experience with the sales Team was exceptional! Thank you, Franco, Kim, Micky! Nidal in Finance got me a great rate, and best of all I got a new car that I truly enjoy driving! They made this easy! I even bought my insurance there from Jessica! EASY seamless, one stop shopping!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear that your used Volvo S60 is bringing you so much enjoyment and that Nidal helped secure a great rate in finance. We’re also pleased you took advantage of our insurance services and that the entire purchase felt straightforward. Thank you for sharing your feedback and for the five-star review.
Amir was knowledgeable, honest, patient, and made buying
Amir was knowledgeable, honest, patient, and made buying my Nissan smooth, stress-free, and genuinely enjoyable.
Amir was knowledgeable, honest, patient, and made buying
Amir was knowledgeable, honest, patient, and made buying my Nissan smooth, stress-free, and genuinely enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback. We’re thrilled that Amir’s honesty and patience made purchasing your used Nissan Sentra a hassle-free and enjoyable experience. If you ever need anything else, we’re here to help.