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Meet Marcus Ratcliff

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Sales Manager
(4 reviews)

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Reviews

Came in looking for car.

Came in looking for car. Sales guy asked if I was in because of internet pricing. I said no. He said car was valued at xxx dollars. Agreed on a price. Then saw internet price was 7000 dollars less than what he said it was. He went back to manager and he fudged numbers. Saved $120.00. He said the ppp+ proce was non negotiable. When he gave us 1st price the ppp price was $100. When he recalculate the lower price the ppp price was $2998. Moving numbers around to lower the price seems deceptive. Said the internet price was minus tax tag title and dealer fees. Not $9000 difference. We took the $120 discounted price because it was late and we were done for the night. Will think hard about buying from this dealership again. I have been a loyal Toyota owner for 30+ years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have to admit that purchasing from this dealership was

I have to admit that purchasing from this dealership was a pleasant experience. Everyone was very helpful, and I didn't feel pressured to make a purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My contact was with Bryan all the time.

My contact was with Bryan all the time. He has excellent customer service and always explains to me everything. The tech inside was very clear with my concern and did a great job too. I love this dealer. I have been in others dealer but this on Tampa is more efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easiest auto purchase!

Easiest auto purchase!! Better than the Carvana experience. Great customer service!! Good customer relations. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.