Reviews
Excellent customer service from Casey Cash
Casey was friendly, responsive and efficient in handling the servicing of my car. He kept me up-to-date on the status of my vehicle servicing and it was completed in the time frame he estimated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience
Far and away the best experience buying a car!!!! I received a great trade in price and an incredible sticker price. But ot be fair this is my 3rd Mercedes at Crown dealership. Hats off to all those involved especially Larry Casto and Omar Rodriguez. THANKS!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best auto service and customer service
We never have a complaint when we take our cars to Crown for service. Always kept abreast of the service and when we can expect the service to be completed. Everyone is friendly and really seem to care about the customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks Dstenz! We're happy to hear that you have had such excellent experiences with us, and that you are kept well accommodated and informed each time you come in. We appreciate your business and look forward to working with you again in the future. Regards, Crown Eurocars
Fantastic experience!!
We had a fantastic experience with our car purchase at Crown Eurocrats. We requested and e-price on Sunday evening and received an immediate text response from Zoltan Krempaszky, set up an appointment for Monday morning, and he spent several hours helping us choose the perfect vehicle. The whole process, including paperwork was smooth. Thanks Zoltan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new car, Bvolmuth! We're happy to hear that you had a great experience with Zoltan, and that he made sure you were well accommodated and informed throughout the car-buying process. It's wonderful to know that all of your needs and expectations were met, and that he helped you find the perfect car! We appreciate your business and hope to work with you again in the future. Regards, Crown Eurocars
Mr. Apple good representive
Charlie Apple is honest and fair is always pleasant and fills you in von the details of your car issues. You never feel you are being up charged or being sold something you don't need. I trust him and that goes a long way!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great feedback! We're happy to hear that you have had such great experiences with Charlie, and that he has made you feel confident and at ease with the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Regards, Crown Eurocars
Purchase
Bought a used GLK which was at the Dublin dealership. Only problem was the transportation. No one seemed to know how that would work. Wound up I paid for it and problem with the was what if I refused the vehicle upon inspection?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Tom Wood and Ken Klak, treated me like family.
Tom and Ken were very honest, they both explained everything that I had questions about and more. I felt very comfortable and extremely happy about my car buying experience. They are still working with me on completing additional services. I would highly recommend them both to my friends, family or anyone that want to purchase a new or used car. Tiffany Samanie
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
Thanks for the 5-star rating, Tiffany! We're happy to hear that Tom and Ken were so helpful and accommodating, and made sure that you felt confident and at ease with the assistance that was extended to you. It's wonderful to know that you had a great experience, and we appreciate your business. We hope to work with you again in the future. Regards, Crown Eurocars
Great Experience
Larry, Jarrad and Mark were awesome. Super easy to work with and I love my new truck! Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks David! We're happy to hear that Larry, Jarred, and Mark were so helpful and accommodated, and that you'r enjoying your new truck! We appreciate your business and hope to work with you again in the future. Regards, Crown Eurocars
Smooth transaction.
This was my 2nd transaction with Anthony, and it was painless. He worked with the service department to help take care of an issue that I had with a previous car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MTM Chairman of the Board MAC
Crown Mercedes, as usual, performed all functions in an exceptional matter, especially, my salesman, Bill Martin, who, again, went the extra mile in meeting all of our needs. Mark T. Mahaffey
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase