Reviews
Write a reviewNot only was I told it would take 2.
Not only was I told it would take 2.5 hours for an oil change and tire rotation, but it took nearly 3 hours. I'm sure there were other smaller things done on a routine service, but that's still too long, especially for an 8:30am appt. Also, their GM has been extremely poor with communication follow-up. He said he'd call Monday. I showed up Thursday for service, and told the staff I've been waiting to hear from him (so they said they'd email him), and here it is Friday morning and still nothing! EXTREMELY DISAPPOINTING from a brand like this. I expected much more!
Very professional and efficient.
Very professional and efficient. Service is always quick and service rep Eric is the best.
We drive from Brooksville to this Clearwater location.
We drive from Brooksville to this Clearwater location. We have been treated very well. I would recommend this dealership if someone wanted a Lexus. We love our SUV and will never go back to a car.
David Sacaria was professional,couteous,and
David Sacaria was professional,couteous,and knowledgeable ,great experience purchasing from him. I was treated with respect.
Always responsive and pleasant.
Always responsive and pleasant. Minimum wait time for service required. Wish they were closer to St. Petersburg.
Paid cash for used Lexus and 2 months later still have
Paid cash for used Lexus and 2 months later still have not received the title. Dealership doesn't care and kept blowing me off so I had to contact dealership complaints at the state of Florida this morning. Per the state of Florida they were required to get me my title within 30 days and they weren't suppose to be selling cars that have lien on them! No one at the dealership cares about the customer once the car sold beware!
The Clearwater Service department especially Kevin is
The Clearwater Service department especially Kevin is first rate. We changed to them last year being new to FL have not been disappointed since.
Preston was very helpful.
Preston was very helpful. He reached out to us and helped us find the GX we wanted. We are very busy and he went out of his way to make sure that we got in and out of there quickly.
Professional courteous and knowledgeable staff, clean
Professional courteous and knowledgeable staff, clean comfortable waiting area. Prompt service. Appreciate the respectable attention provided to us from Seth.
Hi it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
I had a great experience purchasing a car from Jason and
I had a great experience purchasing a car from Jason and Lexus of Clearwater. I was treated kindly and with respect during the entire process. I also appreciate the no-haggle used car pricing; this was a refreshing contrast to the few other used car dealerships I visited prior to coming to Lexus of Clearwater. Highly recommend this dealership.
Hi, it is great to read such wonderful comments about your recent experience with us! Thanks again for the recommendation, and have an amazing day!