Reviews
Write a reviewA DISAPPOINTED LONG TERM CUSTOMER
I was always pleased with the service department for the past 8 years until I purchased a Toyota Tru-Start battery one year ago with a 2 year free replacement warranty and 5 year 50% replacement warranty . I returned to Clearwater Toyota one year later with a battery leaking electrolyte from the vent caps on top . I was told by the service advisor the leaking was normal and I said I disagree . I requested a new replacement battery and my request was denied . Clearwater Toyota did not honor the 2 year free replacement warranty .
A DISAPPOINTED LONG TERM CUSTOMER
I was always pleased with the service department for the past 8 years until I purchased a Toyota Tru-Start battery one year ago with a 2 year free replacement warranty and 5 year 50% replacement warranty . I returned to Clearwater Toyota one year later with a battery leaking electrolyte from the vent caps on top . I was told by the service advisor the leaking was normal and I said I disagree . I requested a new replacement battery and my request was denied . Clearwater Toyota did not honor the 2 year free replacement warranty .
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 667-9051. We look forward to hearing from you.
Toyota tundra
Thank you Zulu the sakes mam was a perfect person I came to him again
Toyota tundra
Thank you Zulu the sakes mam was a perfect person I came to him again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bassem, Thank you for taking the time to let us know how we did. We hope you have a great day!
Loyal buyer
Excellent brand excellent dealership Clearwater Toyota Thank you for being great service
Loyal buyer
Excellent brand excellent dealership Clearwater Toyota Thank you for being great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Polash, Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Best experience ever
I am the proud owner of a 2023 RAV 4, Steven Treu so kind, great communicator and far from pushy, was my salesman. Will Kattaria financial services was patient, funny and didn't hint of a salesman to tag on extras. This purchase occurred due to MVA and my car totaled so initially I found little joy in this process. BUT left today happy and with a beautiful vehicle.
Best experience ever
I am the proud owner of a 2023 RAV 4, Steven Treu so kind, great communicator and far from pushy, was my salesman. Will Kattaria financial services was patient, funny and didn't hint of a salesman to tag on extras. This purchase occurred due to MVA and my car totaled so initially I found little joy in this process. BUT left today happy and with a beautiful vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent dealership! They saved my life!
This place is AWESOME!! Joe Hughes and Rocco are super AMAZING!! They helped me out so much, it's not even funny. I had to leave with a vehicle, they made sure it was the right choice. This dealership is filled with heroes that don't wear capes!
Excellent dealership! They saved my life!
This place is AWESOME!! Joe Hughes and Rocco are super AMAZING!! They helped me out so much, it's not even funny. I had to leave with a vehicle, they made sure it was the right choice. This dealership is filled with heroes that don't wear capes!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
Fair, professional process
It was very easy to use SmartPath to request a quote on a RAV4 Hybrid and to confirm the vehicle's availability. The salesman, Steven Treu, called me right away, confirmed the availability of the vehicle and validity of the quote. We went in the next day and purchased the vehicle for the quoted price. They also gave us a fair trade-in value for my old vehicle. The process was much easier and more pleasant without all the gamesmanship we experienced at other Toyota dealerships. Highly recommend Clearwater Toyota.
Fair, professional process
It was very easy to use SmartPath to request a quote on a RAV4 Hybrid and to confirm the vehicle's availability. The salesman, Steven Treu, called me right away, confirmed the availability of the vehicle and validity of the quote. We went in the next day and purchased the vehicle for the quoted price. They also gave us a fair trade-in value for my old vehicle. The process was much easier and more pleasant without all the gamesmanship we experienced at other Toyota dealerships. Highly recommend Clearwater Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best experience ever
Mesud was amazing during the whole process. He was helping out the whole entire time and gave me a good deal on a new car. I was very happy with everything and the professionalism of the whole dealership. From start to finish everything was excellent!
Best experience ever
Mesud was amazing during the whole process. He was helping out the whole entire time and gave me a good deal on a new car. I was very happy with everything and the professionalism of the whole dealership. From start to finish everything was excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Adisa, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
Ken C
Great people to deal with ! I have made multiple purchases here for myself , family members and friends . Never been disappointed . Thanks to Parvez and Rocco ! Love the new Rav4 ...
Ken C
Great people to deal with ! I have made multiple purchases here for myself , family members and friends . Never been disappointed . Thanks to Parvez and Rocco ! Love the new Rav4 ...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Great experience!
Super easy. We went in knowing what we wanted and what we wanted to spend. The two salesmen did not try to upsell or change our mind. Very good experience.
Great experience!
Super easy. We went in knowing what we wanted and what we wanted to spend. The two salesmen did not try to upsell or change our mind. Very good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Would buy again
Overall great car buying experience with Jaime. He did an excellent job in guiding my mother and I in the purchase of a used vehicle at Clearwater Toyota. He made sure all of our questions were answered and insured the used vehicle we wanted to purchase was in tip top shape.The sales manager Will was also very knowledgeable and helpful with our financing and got us a great deal on our used 2018 Hyundai Tucson. Would consider purchasing from them again in the future.
Would buy again
Overall great car buying experience with Jaime. He did an excellent job in guiding my mother and I in the purchase of a used vehicle at Clearwater Toyota. He made sure all of our questions were answered and insured the used vehicle we wanted to purchase was in tip top shape.The sales manager Will was also very knowledgeable and helpful with our financing and got us a great deal on our used 2018 Hyundai Tucson. Would consider purchasing from them again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erick, thank you for your kind review; we are happy to pass along your comments to the team here at Clearwater Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
