Crown Acura

Gillian is great to work with! My husband and I have worked with Gillian twice now and she just goes above and beyond to deliver top quality service. We have been through the process of purchasing a vehicle a few times now and I would say this has been the best service we have received. We also feel that at Crown Acura we have got the best possible deal. Driving from Orlando to Clearwater is so worth it. Gillian is the best and we highly recommend her!

John Shaw helped me immediately in a time of need! He was understanding and awesome! I will only use Crown Acura for all my needs!

Logan Lane is always so courteous and patient ad well as thorough in explaining everything and all that will be done for service to my vehicle.

We love our rdx we purchased thru Gillian Barnes. She was patient and attentive with us coming from out of state. Finance was fast and easy as well.

Simply Stellar!!—John, Sophie, David, Jay With nearly 12 years experience with Crown Acura —and now on my third RDX—I can say I’ve never had anything less than EXCEPTIONAL engagements whether on the Service or Sales side! And my most recent experience this week, trading up my 2021 RDX to a 2024 was equally outstanding. As always, Assistant Service Manager John Shaw (my advisor since the first time I brought my original RDX in) was spectacular!! He made sure I was again teamed up with a terrific group of Sales & Finance individuals and he accompanied me at the start of the process and checked in with me throughout. John is a gem—highly professional, knowledgeable and unfailingly honest in all our interactions over the years. And, I was so fortunate to be able to meet and work with the FANTASTIC General Manager Sophie Morris. She’s phenomenal— so organized and personable in preparing a range of options for me to consider—all specifically tailored to my priorities and budget, and including special incentives for me being a loyalty customer. She made it all seem effortless and made the entire experience a pleasure. I can honestly say every option presented was excellent!! Sophie also was supportive and wonderfully patient as I reviewed each option. No hassle, no pressure at all. But once I settled on a decision, Sophie was a whiz in getting everything teed up to expedite the transition from my 2021 to 2024 RDX. Including getting my preferred wheel rims transferred to the new vehicle. She’s truly superb and I’m so pleased John introduced me to her for this purchase!! For her part, Sophie, then brought in Sales Representative David Puckett to oversee the process. Third time is the charm, as David was fabulous —super helpful and a dynamo in managing all the details and keeping me informed. He steered it all seamlessly and was there into the early evening to make sure all was perfect as I received my new RDX. David also was exceptionally kind about spending extra time making sure I was familiar with all the new, additional technical features of this RDX. I couldn’t have asked for a more thoughtful, expert tutor! Thank you so much!! And the finance side was no less impressive thanks to Jay Rudio! He is amazingly efficient and a veritable Houdini with the paperwork!! Jay is extremely talented and has a personality to match. What an enjoyable experience it was meeting and working with him.

Excellent character & employee culture you can feel as you enter and spend time with the personnel. Gillian Barnes made sure I was comfortable with the car and it's many tech features from test ride to post-sale delivery. No shortcuts in presentation, negotiation and introduction of key Crown management and service personnel. Please see Gillian, as she'll take necessary time to cover details.

I had an amazing experience at Crown Acura on Saturday. With guidance and amazing service from Chris Duncanson, I was able to purchase the vehicle of my dreams. Chris was extremely knowledgeable, professional, friendly and he made this one of the best car-buying experiences I've had. Thanks also to Ashlee, the Finance Manager and everyone at the dealership. I could not be happier! Thanks again, Chris and Team! - Amber Bancroft

Visiting this dealership was an exception experience. I was greeted by Kai Walden who was so knowledgeable with the cars on the lot I was very impressed. Keep in mind I was not looking to buy a car that day and between the financing available for me and the comfortable atmosphere at this dealership I’m a proud owner of an Acura TLX

Great working with the dealership and Kai Walden. Service was great. Fast and quick. Very helpful and knowledgeable. We had a smooth, quick and hassle free service.

Awesome sales and financial personnel. No games - straightforward and competent Very satisfied. It was a pleasure doing business with them.