Reviews
Excellent customer service with detailed attention to ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens intently and provides balanced advice regarding maintenance. He regularly follows up with strong, proactive communication. Great service experience!!
Excellent customer service with detailed attention to ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens intently and provides balanced advice regarding maintenance. He regularly follows up with strong, proactive communication. Great service experience!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent customer service with detailed attention to ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens intently and provides balanced advice regarding maintenance. He regularly follows up with strong, proactive communication. Great service experience!!
Excellent customer service with detailed attention to ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens intently and provides balanced advice regarding maintenance. He regularly follows up with strong, proactive communication. Great service experience!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Working with Mike Patton was the easiest car buying experience that I have ever had. Acura has a helpful salesperson’s approach as opposed to the shark tank of salespeople waiting for you to pull in the parking lot. I was very indecisive and he was patient and worked with me patiently throughout the entire process.
Working with Mike Patton was the easiest car buying experience that I have ever had. Acura has a helpful salesperson’s approach as opposed to the shark tank of salespeople waiting for you to pull in the parking lot. I was very indecisive and he was patient and worked with me patiently throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good professional service very nice staff very fast service and I would recommend crown to anyone thank you
Very good professional service very nice staff very fast service and I would recommend crown to anyone thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you for your positive review and recommendation! We are glad our team was kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
I very much appreciate John Shaw working me into the maintenance schedule (28 Sep 2026) on what was truly short notice to ensure my RDX was ready for an upcoming road trip. As usual John was superb in getting my car quickly assigned to a technician (Chris Renaud…also terrific!) upon my arrival. A thorough check and service was performed (including oil change & wheel alignment) and I was on my way in no time (maybe 1 hour at most). Amazing but not surprising as I’ve been fortunate to have John as my Service Advisor for over a decade now and his integrity, professionalism and personality are simply outstanding. Thank you yet again!!
I very much appreciate John Shaw working me into the maintenance schedule (28 Sep 2026) on what was truly short notice to ensure my RDX was ready for an upcoming road trip. As usual John was superb in getting my car quickly assigned to a technician (Chris Renaud…also terrific!) upon my arrival. A thorough check and service was performed (including oil change & wheel alignment) and I was on my way in no time (maybe 1 hour at most). Amazing but not surprising as I’ve been fortunate to have John as my Service Advisor for over a decade now and his integrity, professionalism and personality are simply outstanding. Thank you yet again!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s reviews like this that make our work meaningful, hearing how John fit you in on short notice so your RDX was ready for your road trip. We appreciate you highlighting how quickly Chris took care of the thorough service, and the integrity, professionalism and personality John has shown you as your advisor for over a decade. You can always expect Exceptional Service from our team. Please let us know if we can be of any help to you in the future.
John and the Crown service team are second to none . They provide only the very best in high quality customer service and professionalism that we’ve come to expect as part of the Crown family. They get the repair or service done right the first time, every time. Highly recommend them to all are closest friends and family. Check them out and experience the difference for yourself.
John and the Crown service team are second to none . They provide only the very best in high quality customer service and professionalism that we’ve come to expect as part of the Crown family. They get the repair or service done right the first time, every time. Highly recommend them to all are closest friends and family. Check them out and experience the difference for yourself.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re so glad you took a moment to write to us about how John and the service team get every repair done right the first time with such high quality service and professionalism. Recommending us to your closest friends and family is deeply appreciated, Daniel. Feel free to reach out anytime you need us.
Outstanding service provided by sales consultant Gillian Barnes and her support staff at this best-in-class Acura dealership. Honest, standup, no gimmickry, zero pressure. The entire team at this Clearwater location comes highly recommended!
Outstanding service provided by sales consultant Gillian Barnes and her support staff at this best-in-class Acura dealership. Honest, standup, no gimmickry, zero pressure. The entire team at this Clearwater location comes highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Reading your review truly made our day, thank you! We appreciate you recommending the entire team so highly. Please note that we’re always here when you need us.
Outstanding service provided by sales consultant Gillian Barnes and her support staff at this best-in-class Acura dealership. Honest, standup, no gimmickry, zero pressure. The entire team at this Clearwater location comes highly recommended!
Outstanding service provided by sales consultant Gillian Barnes and her support staff at this best-in-class Acura dealership. Honest, standup, no gimmickry, zero pressure. The entire team at this Clearwater location comes highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reading your review truly made our day, thank you! We appreciate you recommending the entire team so highly. Please note that we’re always here when you need us.
This is our 9th purchase/lease since 2004. It seems each one gets better and better! We finally moved into the MDX line and could not be happier. The MDX Advance is an outstanding vehicle, loaded with features we were looking for this time around. Chris Duncanson is a superb, knowledgeable and most professional person to work with. We highly recommend him and every one at the dealership. The whole crew is so pleasant to interact with from the general manager, sales, service and parts. Over 20+ years, we've connected with them all. It's why we have stayed with this Acura dealership all these years. A supreme thanks to everyone involved!!!
This is our 9th purchase/lease since 2004. It seems each one gets better and better! We finally moved into the MDX line and could not be happier. The MDX Advance is an outstanding vehicle, loaded with features we were looking for this time around. Chris Duncanson is a superb, knowledgeable and most professional person to work with. We highly recommend him and every one at the dealership. The whole crew is so pleasant to interact with from the general manager, sales, service and parts. Over 20+ years, we've connected with them all. It's why we have stayed with this Acura dealership all these years. A supreme thanks to everyone involved!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a pleasure it was to read your review, especially knowing you have trusted us across nine purchases and leases since 2004. We appreciate you highlighting how Chris helped make your move into the MDX Advance and thank you for also sharing the pleasant experience you have had with the general manager, sales, service and parts teams over the past 20+ years. Congratulations on your new MDX, we hope your next visit is just as great!
I have been going to Crown Acura for a number of years. The facility is always clean, friendly and welcoming. The staff are very knowledgeable and helpful. Most times I will wait for my car to be serviced and the time spent is actually relaxing and enjoyable. My sales person was Gillian Barnes. I cannot say enough great things about her. She is so knowledgeable and helpful. She goes above and beyond to ensure her customers are happy. Gillian made the entire getting a new car transaction easy and quick. It was a very pleasant experience. I also liked the fact that while I was working with Gillian, she had Jay, the finance guy, busy preparing all the paperwork, so when it was time to do the sale it was quick and easy. Also while I was with Jay, Gillian was preparing my new car, exchanging license plates, etc. When I get a car serviced, Logan Lane is my service guy and is is very helpful and professional and gets me in and out quickly.
I have been going to Crown Acura for a number of years. The facility is always clean, friendly and welcoming. The staff are very knowledgeable and helpful. Most times I will wait for my car to be serviced and the time spent is actually relaxing and enjoyable. My sales person was Gillian Barnes. I cannot say enough great things about her. She is so knowledgeable and helpful. She goes above and beyond to ensure her customers are happy. Gillian made the entire getting a new car transaction easy and quick. It was a very pleasant experience. I also liked the fact that while I was working with Gillian, she had Jay, the finance guy, busy preparing all the paperwork, so when it was time to do the sale it was quick and easy. Also while I was with Jay, Gillian was preparing my new car, exchanging license plates, etc. When I get a car serviced, Logan Lane is my service guy and is is very helpful and professional and gets me in and out quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored by your feedback and by your loyalty to us over a number of years. It means a lot to hear you highlighting how welcoming the facility feels and how knowledgeable the staff is to ensure your visit is relaxing. Don’t forget we are here to help with any of your automotive needs and services for more time to come!