[{"id":16634,"personPtyId":51574482,"firstName":"John","lastName":"Shaw","titleText":"Service Consultant","shortBioText":"I have been a part of the Crown family since 1993, but I entered into the auto industry in 1990. I moved to Florida from New York in 1980. I have 2 beautiful children; Zachary, 8 and Mikayla, 5. In my free time I enjoy fishing, running, camping, working out, and the beach!","emailTxt":"jshaw@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":264,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/b757372356d1.jpg","drDealerId":3804,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":484974,"personPtyId":39764253,"firstName":"Kyle","lastName":"Vonnes","titleText":"Sales and Lease Consultant","emailTxt":"kvonnes@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":143,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/ea296a1e1665.jpg","drDealerId":3804,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":126926,"personPtyId":39742677,"firstName":"Bart","lastName":"Bartley","titleText":"Service Consultant","emailTxt":"bbartley@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":136,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/c5b370dfd583.jpg","drDealerId":3804,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":169278,"personPtyId":39744336,"firstName":"Gillian","lastName":"Barnes","titleText":"Sales and Lease Consultant","shortBioText":"As a former teacher, I bring patience, listening skills and a sense of empathy -as well as a healthy dose of fun!- to my role as a sales and leasing consultant at Crown Acura. Whether you're looking for a new or used car, have credit challenges or you're a multi-millionaire, first-time buyer or have bought more cars than I've sold (it's possible!) - everyone gets treated with respect and dignity, and we all enjoy the experience together.","emailTxt":"gbarnes@crowncars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":210,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/8f38c0151b58.jpg","drDealerId":3804,"dealerEmpStartDtUtc":"1375315200","industryStartDtUtc":"1375315200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":459180,"personPtyId":49132184,"firstName":"Chris","lastName":"Sanborn Jr","titleText":"Service Consultant","emailTxt":"cdsanborn@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":84,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/08801a615863.jpg","drDealerId":3804,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":16627,"personPtyId":50093800,"firstName":"Chris","lastName":"Duncanson","titleText":"Sales and Lease Consultant","shortBioText":"Hello, my name is Chris Duncanson and I am from Kingston, Jamaica. I have been with Crown Acura for over eight years. I love to cruise on my custom Victory cross country motorcycle. I also enjoy listening to jazz to relax!","emailTxt":"cduncanson@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":174,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/chris-duncanson.jpg","drDealerId":3804,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":458579,"personPtyId":39762271,"firstName":"Kyle","lastName":"Noble","titleText":"Sales and Lease Consultant","emailTxt":"knoble@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":112,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/2047ac4ff153.jpg","drDealerId":3804,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":604882,"firstName":"Julian","lastName":"Bitar","titleText":"Service Advisor","emailTxt":"jbitar@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/55f302df458b.jpg","drDealerId":3804,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":453126,"personPtyId":39760691,"firstName":"Logan","lastName":"Lane","titleText":"Service Consultant","emailTxt":"llane@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":102,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/9c7b3725690d.jpg","drDealerId":3804,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":16632,"firstName":"John","lastName":"Pearson","titleText":"Sales Manager","shortBioText":"I have been with Crown Acura since 1994. I've lived in Florida my entire life and enjoy exploring our natural wildlife with my wife!","emailTxt":"jpearson@crowncars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":145,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/ebc476dd2965.jpg","drDealerId":3804,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":16635,"personPtyId":53753946,"firstName":"Sophie","lastName":"Morris","titleText":"Sales Manager","shortBioText":"My name is Sophie Morris and I am a sales consultant at Crown Acura. I have been happily employed here since August of 2006. I moved to Florida from England in 1992 with my parents and 5 siblings. My friends and family mean the world to me. I attended Cosmetology school and have my license. I am engaged and have 3 dogs. My favorite thing to do on my free time is go out on our boat.","emailTxt":"smorris@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":141,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/35041d2e21f3.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":551884,"personPtyId":51578459,"firstName":"Ashlee","lastName":"Proefke","titleText":"Sales and Lease Consultant","emailTxt":"aproefke@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/33574360e25b.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":593715,"firstName":"Darren","lastName":"Hutchinson","titleText":"General Manager","emailTxt":"dhutchinson@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/5b10e6b89ddf.jpg","drDealerId":3804,"industryStartDtUtc":"809913600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":264400,"personPtyId":39749567,"firstName":"Gary","lastName":"Scott","titleText":"Sales and Lease Consultant","shortBioText":"","emailTxt":"gscott@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":134,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/d187bf3b2ce5.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":16761,"personPtyId":39738919,"firstName":"Richard","lastName":"Morris","titleText":"Sales and Lease Consultant","shortBioText":"My career in the auto industry began in 1998 with Crown. I moved to Florida from London in 1992. I am proud to have been named Salesman of the Year for 10 years, Acura Council of Sales Excellence member for 10 years, and the only person in this store to become Council of Sales Excellence (COSE) Gold Master! I am married with 6 children and in my free time I enjoy Kayak sailing and building cars!","emailTxt":"rmorris@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":84,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/77f70df1c743.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":518548,"personPtyId":42286745,"firstName":"Jacob","lastName":"Loverdi","titleText":"Sales Consultant","emailTxt":"Jloverdi@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":608094,"firstName":"Dustin","lastName":"Mullen","titleText":"Sales and Leasing Consultant","emailTxt":"dmullen@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/5b3590dd576a.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":264408,"personPtyId":39773375,"firstName":"Stephanie","lastName":"Barry","titleText":"Warranty Admin","emailTxt":"sbarry@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/44041f116a3d.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":494705,"personPtyId":39778912,"firstName":"Leslie","lastName":"Magruder","titleText":"Financial Services Manager","emailTxt":"lmagruder@crowncars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":121,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/6922bdf9c542.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":226470,"firstName":"Charles","lastName":"Johnson","titleText":"Sales and Lease Consultant","emailTxt":"cjohnson@crowncars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/1b450c8906df.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":157116,"personPtyId":39772428,"firstName":"John","lastName":"Schnepp","titleText":"Service Director","shortBioText":"I have been a manager in the automotive industry for 20+ years. Originally from PA, I moved to FL in 1989 and have called it home ever since. I love golfing and taking advantage of our great weather with my family.","emailTxt":"jschnepp@crowncars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/a117abe1-f158-4136-84ce-2eb418d5b4d9.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":264405,"personPtyId":39773103,"firstName":"Reynard","lastName":"Akuffo","titleText":"Sales Manager","emailTxt":"rakuffo@crowncars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/7cbb2ce17d6b.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":16929,"firstName":"Garry","lastName":"Barrett","titleText":"Parts Manager","shortBioText":"Proud to be with the Crown family since 1990!","emailTxt":"gbarrett@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/9c517533fb29.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":460026,"personPtyId":39761376,"firstName":"Sherrie","lastName":"Taylor","titleText":"Service Cashier","emailTxt":"sjtaylor@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/261c64864b57.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":460029,"firstName":"Richard","lastName":"Dolan","titleText":"Parts Shipping/Receiving","emailTxt":"rdolan@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/6b47ed5482f3.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":16931,"personPtyId":39738956,"firstName":"Scott","lastName":"Martin","titleText":"Parts Advisor","shortBioText":"I began my career in the automotive industry with Crown in 2002. I am a native Floridian and an Acura Parts Specialist!","emailTxt":"smartin@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/0ea9192aae7f.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":585262,"firstName":"Terry","lastName":"Hawkins","titleText":"General Manager","emailTxt":"thawkins@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/dbdf060a95b0.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":460027,"firstName":"Mike","lastName":"Winrod","titleText":"Parts Advisor","emailTxt":"mwinrod@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/bdf11bda8413.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":460024,"personPtyId":39761373,"firstName":"Robert","lastName":"Ervin","titleText":"Sales and Lease Consultant","emailTxt":"rervin@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/cdfa7bf4b539.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":615311,"firstName":"Gabriel","lastName":"Almodovar","titleText":"Sales Administrator","emailTxt":"galmodovar@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/4403b1b152c8.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":452519,"firstName":"Marc","lastName":"Maynard","titleText":"Parts Advisor","emailTxt":"memaynard@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3804/employees/0fd7ad9deedb.jpg","drDealerId":3804,"certifiedEmployee":false,"deptDscrp":"Parts"}]

Crown Acura

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 3:00 PM

Crown Acura Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2006

When it comes time for you to shop for a new vehicle, there's a Better Way to do it. With Crown's everyday low prices an

...

d financing, you can shop and be confident that you're getting a great deal. And, with over 200 acres of new and used vehicles, you'll be sure to find exactly what you're looking for.

"The Better Way to Buy"

Reviews

4.9 out of 5 4.9
2048 lifetime reviews. Includes reviews of Crown Acura from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 12, 2019

    I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick service... at Crown, nice to see same person year after year.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive feedback, Steve! We are so honored to have your continued business, and we are delighted to know that John took great care... of you once again! It is our pleasure to serve you, and we look forward to continuing to offer you the same quality and efficient service in the future.


    Worked with:
    John Shaw

    Service Consultant

    (5.0) 264 reviews

  • 5.0 out of 5
    December 11, 2019

    I love this place! Gillian sold me my RDx Three years Ago and every service experience since has been remarkable. Chris Sanborn knows his job and performs... it very well. there is never any pressure to spend unnecessary money and is quick to point out a coupon if there’s one available. One time I had a real issue that I thought would be where in tear and Chris actually found a service bulletin on it. I was amazed and very thankful When my vehicle tells me a service is coming up I actually Look forward to it and seeing my Acura family again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Penny, We are so honored by your very kind words and to have you as a member of our Crown Acura family! Your confidence and loyalty means so much to u...s, and we are overjoyed that we could provide you with the top-quality service that you so much deserve. It is our goal to make your experiences with us as seamless as possible, and we look forward to continuing to provide you and your vehicle with our best care in the future!


    Worked with:
    Chris Sanborn Jr

    Service Consultant

    (5.0) 84 reviews

  • April 24, 2019

    Having come into the dealership, and speaking with Logan about my issues on my RL. Logan listened and created a plan to tackle my issues in the next couple... of months to ensure my RL continues to be the reliable vehicle it has been thus far. Logan was able to rectify the issue and preform my routine maintenance on my RL and complete all of the recalls on my RL to current. Logan and the tech did correct an issue witch literately saved me money in the future and a continued headache. Thanks Logan and Crown Acura.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Logan Lane

    Service Consultant

    (5.0) 102 reviews

  • 5.0 out of 5
    December 8, 2019

    Took my car in as Acura sent me there as Local dealership told me there was no fix. John Shaw was Great he made the process very smooth, had the mechanic... talk to me, we talked about the service bulletin and that I talked to Acura. The Mechanic was correct, the Transmission needed replaced and they did this all within 3 days, The other Dealership told me the fix was to buy a new car as they said there was no fix for this even though there was a service bulletin on it. John Went above and beyond to get my car fixed.He kept me updated and informed. I will recommend this dealership for service and I will get my next car from them as well. Also THANKS to Chris R the Mechanic who fixed the car so fast.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful review! Your safety and satisfaction are our priorities, and we are overjoyed that John and Chris could get your ...vehicular concerns seamlessly taken care of. It is our pleasure to serve you in any way possible. Please don't hesitate to let us know how we may be of further assistance to you in the future.

  • 5.0 out of 5
    December 8, 2019

    This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something the... other Dealership said was impossible to do ! THey replaced my transmission all in a 3 day period which was done with little stress. John was great! made the whole process smooth, kept me updated and went above and beyond and I am Very Satisfied.I will come here for my next Acura and recommend this dealership to all that ask. I also will bring John all my service needs and recommend him as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your amazing review! We are honored by your kind words and proud to have been able to provide you with the top-quality service t...hat you so much deserve. We are glad that we could get this issue taken care of- efficiently and effectively, and we look forward to continuing to serve you and your automotive needs in the future.


    Worked with:
    John Shaw

    Service Consultant

    (5.0) 264 reviews

    Darren Hutchinson

    General Manager

    (5.0) 5 reviews

  • 5.0 out of 5
    December 7, 2019

    I was just in for my regular maintenance apt and I must say John Shaw my service advisor is always a delight to work with. He is very professional and... thorough when it comes to explaining all the services that are being provided and always goes above and beyond . He is truly exceptional.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving John this wonderful review! We are happy to hear that he always takes exceptional care of you and your automotive needs, and tha...t his efforts have earned your confidence. Your safety and satisfaction are of the utmost importance to us, and we are certain that John will continue to go above and beyond to maintain them in the years to come.


    Worked with:
    John Shaw

    Service Consultant

    (5.0) 264 reviews

  • 5.0 out of 5
    December 6, 2019

    Had a delayed start due service red dealing with prior customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator... switch replacement. Service items covered were an oil change and tire rotation with balancing. Things were completed sooner than expected without any problems or issues. Rep gave me a preliminary total cost which covered everything. He kept me advised of what was going on and estimated time of completion. Nice job

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frank,Providing quality and efficient service is so important to us, and we are overjoyed that we could get your vehicular needs taken care of- to you...r satisfaction. We appreciate you leaving us this excellent review. Please don't hesitate to let us know how Bart and the team may serve you again.


    Worked with:
    Bart Bartley

    Service Consultant

    (5.0) 136 reviews

  • 5.0 out of 5
    December 6, 2019

    I always contact Bart when I need work done on my RSX. It's a older car and dealer prices for repair can be hard to justify on something worth so little... but he helps keep things prioritized and manageable understanding that I have to do some of the work myself. I usually wait for work to be done and Bart is always ready when I arrive, shows me around the waiting facilities, and gets the work done quickly. Highly recommended.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard,Thank you so much for your excellent review and recommendation! It is wonderful to hear how confident you are in Bart's service, and to know t...hat he consistently gets your automotive needs taken care of- efficiently and to your satisfaction. He will be honored to have earned your positive remarks, and we are certain that he will continue to provide you with top-quality service in the future.


    Worked with:
    Bart Bartley

    Service Consultant

    (5.0) 136 reviews

  • 5.0 out of 5
    December 6, 2019

    My husband and I bought a car yestersday from Kyle, and the experience was great! Very smooth, no haggling, really quick and easy. I was reluctant to buy... a car from a dealership, but my experience yesterday changed my mind! I would definitely recommend Kyle Vonnes and the Crown Acura to anyone looking for a new or used Acura (or Honda)!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle! We are so glad that you decided to work with us at Crown Acura, and we are delighted to know that your experience... with Kyle exceeded your expectations. We thank you for leaving him this excellent recommendation, and we wish you the safest of travels- on behalf of him and the entire team.


    Worked with:
    Kyle Vonnes

    Sales and Lease Consultant

    (5.0) 143 reviews

  • 5.0 out of 5
    December 5, 2019

    i came in not knowing what I wanted other than vehicle size and what payment I wanted. Kyle was very helpful with this vague information. He showed me... all of my options, answered every question I threw at him. He remained friendly when even I was getting frustrated with myself. We went for a test drive. He wasn't pushy or aggressive like some salesmen. Overall it was a great experience I would definitely recommend him and crown Acura if you're in the market for a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback! We are so glad that your vehicle search led you to our dealership, and we are thrilled that Kyle could ...guide you to the perfect one. It is a pleasure to hear that he was so informative and pressure-free, and that he made your overall experience both smooth and successful. We wish you safe travels- on behalf of him and the entire team, and we hope to serve you again in the future.


    Worked with:
    Kyle Vonnes

    Sales and Lease Consultant

    (5.0) 143 reviews

View More Reviews