Reviews
Outstanding customer service by Adele as he walked me
Outstanding customer service by Adele as he walked me through the entire new car purchase. He was very professional and had a great demeanor. Thank you.
Outstanding customer service by Adele as he walked me
Outstanding customer service by Adele as he walked me through the entire new car purchase. He was very professional and had a great demeanor. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Pinellas Park. Feel free to stop by if you ever need any more help.
I brought my car in for a rattle and the mechanic thought
I brought my car in for a rattle and the mechanic thought it was due to the passenger heatshield being loose. It unfortunately wasn't the problem and my car is still making a noise. When I drove back home, I saw a deep scratch on my passenger door on the driver's side. Also the salespeople have been calling my phone multiple times a day and are harassing me! I, unfortunately have to bring my car to this dealership since no other Toyota dealerships are around me and because the service is free since my vehicle is still under warranty. I give the mechanic 5 stars for attempting to solve the problem and he requested a test ride with me so he could hear the sound. He didn't want me to drive my route which would have made the sound easier to hear because I know which roads the sound happens more frequently on. My car was driven an additional 100 miles after dropping it off, so I know he was test driving multiple times to try to hear the sound and that's probably when the scratch occured (Which I can live with). The 1 star is for the salespeople who called me from the time I brought my car in for service and are continuting to call me multiple times a day from all sorts of numbers. They are pissing me off.
I brought my car in for a rattle and the mechanic thought
I brought my car in for a rattle and the mechanic thought it was due to the passenger heatshield being loose. It unfortunately wasn't the problem and my car is still making a noise. When I drove back home, I saw a deep scratch on my passenger door on the driver's side. Also the salespeople have been calling my phone multiple times a day and are harassing me! I, unfortunately have to bring my car to this dealership since no other Toyota dealerships are around me and because the service is free since my vehicle is still under warranty. I give the mechanic 5 stars for attempting to solve the problem and he requested a test ride with me so he could hear the sound. He didn't want me to drive my route which would have made the sound easier to hear because I know which roads the sound happens more frequently on. My car was driven an additional 100 miles after dropping it off, so I know he was test driving multiple times to try to hear the sound and that's probably when the scratch occured (Which I can live with). The 1 star is for the salespeople who called me from the time I brought my car in for service and are continuting to call me multiple times a day from all sorts of numbers. They are pissing me off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Vesli and Jenny are the tag team that makes it happen.
Vesli and Jenny are the tag team that makes it happen. Even with my "still working on it" credit, I drove away in a new 2025 Toyota that I chose before I arrived. The even have connections with auto insurance after normal hours to make it happen. Highly recommend. Love my new car smell!
Vesli and Jenny are the tag team that makes it happen.
Vesli and Jenny are the tag team that makes it happen. Even with my "still working on it" credit, I drove away in a new 2025 Toyota that I chose before I arrived. The even have connections with auto insurance after normal hours to make it happen. Highly recommend. Love my new car smell!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Loraine, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Pinellas Park and we hope to be of service again in the future.
I honestly only went to the dealership to test drive the
I honestly only went to the dealership to test drive the vehicle.. by the time I made it back from my test drive, I was securing the deal .. Kaleb and Brian took such great care of me.. I am so grateful for them! Thx AutoNation!!
I honestly only went to the dealership to test drive the
I honestly only went to the dealership to test drive the vehicle.. by the time I made it back from my test drive, I was securing the deal .. Kaleb and Brian took such great care of me.. I am so grateful for them! Thx AutoNation!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Pinellas Park. Don't hesitate to call us if you ever need anything. Be safe on the road!
This Toyota series have the best customer service
This Toyota series have the best customer service managers representative mechanics when you bring your car you're feeling like you're coming to the family. You can drink a coffee you can join the time. Everybody is so kind of you and pleasure series is a fast fantastic and quick you're coming happy when you go home you're more happy And you're feeling you wanna go there just to see all these people all this school. This is unbelievable American series. In the world, you can find service like TOYOTA. You were wishing to turn back just to see them drink the best coffee in the world you can imagine and also.Natheer (Adam) Darwazeh he's a champion of the world. He will treat you like you are his brother and come to his home. I never see in my life connection with the customer service and us also lay the manager. She do tremendous job. She's a goal of TOYOTA service and hopefully Mr. Adam he deserve raise salary and also he is manager lady. I will call a lady queen thank you very much. There is no words America is proud that you have the crew like you America first God bless TOYOTA service and all crew there. I wish you that you owe everywhere around the USA and outside of USA in the world thank you so much.
This Toyota series have the best customer service
This Toyota series have the best customer service managers representative mechanics when you bring your car you're feeling like you're coming to the family. You can drink a coffee you can join the time. Everybody is so kind of you and pleasure series is a fast fantastic and quick you're coming happy when you go home you're more happy And you're feeling you wanna go there just to see all these people all this school. This is unbelievable American series. In the world, you can find service like TOYOTA. You were wishing to turn back just to see them drink the best coffee in the world you can imagine and also.Natheer (Adam) Darwazeh he's a champion of the world. He will treat you like you are his brother and come to his home. I never see in my life connection with the customer service and us also lay the manager. She do tremendous job. She's a goal of TOYOTA service and hopefully Mr. Adam he deserve raise salary and also he is manager lady. I will call a lady queen thank you very much. There is no words America is proud that you have the crew like you America first God bless TOYOTA service and all crew there. I wish you that you owe everywhere around the USA and outside of USA in the world thank you so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Dragan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Pinellas Park! Don't hesitate to call us if you ever need anything. Be safe on the road!
Autonation Toyota is by far the best Autonation
Autonation Toyota is by far the best Autonation dealership in our area. Carla is our go to person. She goes out of her way to find the vehicle you are searching for. She works hard to make sure you are completely happy with the whole situation. Mike in finance works hard to make the deal happen and often times goes beyond what he needs to, to make it work. Carla and Mike make an excellent team!
Autonation Toyota is by far the best Autonation
Autonation Toyota is by far the best Autonation dealership in our area. Carla is our go to person. She goes out of her way to find the vehicle you are searching for. She works hard to make sure you are completely happy with the whole situation. Mike in finance works hard to make the deal happen and often times goes beyond what he needs to, to make it work. Carla and Mike make an excellent team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Sheila, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Pinellas Park. Don't hesitate to call us if you ever need anything. Be safe on the road!
This is an excellent dealership to do business with.
This is an excellent dealership to do business with. Ask for Lucas! Thry made finding the right car effortless and really took the time to service us when we were having a hard time making a decision. Thanks for the excellent service Lucas!
This is an excellent dealership to do business with.
This is an excellent dealership to do business with. Ask for Lucas! Thry made finding the right car effortless and really took the time to service us when we were having a hard time making a decision. Thanks for the excellent service Lucas!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Alicia, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Pinellas Park! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had a great buying experience.
I had a great buying experience. They made it as painless as possible. My salesman went out of his way to make it a easier, and he was very helpful throughout the process.
I had a great buying experience.
I had a great buying experience. They made it as painless as possible. My salesman went out of his way to make it a easier, and he was very helpful throughout the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us, Justin! If you ever need help, just give us a call. Happy motoring!
I had an amazing experience here, Starr made this process
I had an amazing experience here, Starr made this process so easy for me I was in and out within 2 hours. 10/10 customer service!
I had an amazing experience here, Starr made this process
I had an amazing experience here, Starr made this process so easy for me I was in and out within 2 hours. 10/10 customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are pleased to hear you had such a positive experience with us, Mariyah! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had a very disappointing experience after purchasing my
I had a very disappointing experience after purchasing my Sienna last month from AutoNation Toyota. There were a few issues with the vehicle that the sales team acknowledged and agreed to fix. However, due to a lack of available parts, I had to wait for two weeks. Once the parts arrived, I contacted the salesperson, but the coordination between the sales and service teams was extremely poor. Despite having a scheduled appointment, I ended up waiting for hours to get the work done. No one responded to my calls, and I also had to wait for a long time for the courtesy pickup. Overall, the entire process was very poorly managed and frustrating.
I had a very disappointing experience after purchasing my
I had a very disappointing experience after purchasing my Sienna last month from AutoNation Toyota. There were a few issues with the vehicle that the sales team acknowledged and agreed to fix. However, due to a lack of available parts, I had to wait for two weeks. Once the parts arrived, I contacted the salesperson, but the coordination between the sales and service teams was extremely poor. Despite having a scheduled appointment, I ended up waiting for hours to get the work done. No one responded to my calls, and I also had to wait for a long time for the courtesy pickup. Overall, the entire process was very poorly managed and frustrating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Arun, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (727) 231-1423 to discuss what we can do to help.