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Regal Automotive Group

(6,634 reviews)
Visit Regal Automotive Group
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(855) 512-0069 (855) 512-0069

Reviews

(6,634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone was very nice and helpful.

Everyone was very nice and helpful. I liked that they didn’t push or pressure me. They all wanted to make sure I found something I liked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, thanks for choosing Regal Lakeland 😁

Fast and handled all concerns/requests as scheduled.

Fast and handled all concerns/requests as scheduled. Sent out communication for each guide to when the vehicle would be completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

So glad to hear that everything was perfect!!

Chris was very helpful and responsive to help get my car

Chris was very helpful and responsive to help get my car troubles resolved and made sure everything was looked at

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

So happy I met Cole & purchased my vehicle from him.

So happy I met Cole & purchased my vehicle from him. He listened to me & treated me with respect before & after the sale. I tried to recruit him to work for the company I work for, but he bragged about how happy he is there. Which made me ever more sure I made the right decision buying my vehicle there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, thanks for choosing Regal Lakeland 😁

What do you want me to say?

What do you want me to say? I went for an oil change that’s it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ok place just takes a long time.

Ok place just takes a long time. Had a screw in my tire. It took a little over two hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The employees are pleasant to deal with.

The employees are pleasant to deal with. And they aren't pushy on selling a vehicle. The do their best for the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, thanks for choosing Regal Lakeland 😁

They are great and provide excellent customer service.

They are great and provide excellent customer service. I have not bought a car in 20 years, they made it so easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, thanks for choosing Regal Lakeland 😁

To long to wait for an oil change with an appointment!

To long to wait for an oil change with an appointment! I hate to change my oil change! I used to live in NY and I never waited so long for an oil change! Need to do better!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We apologize for the inconvenience.

I always bring my Acura in because I know the job is

I always bring my Acura in because I know the job is going to be done right!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Regal Acura!