Reviews
on a scale of 1 to 10 Megan is an 11.
on a scale of 1 to 10 Megan is an 11. she was a joy to work with and her effort to make us welcomed made it a most enjoyable experience. the service was completed in a very quick turnaround and all services were explained in detail to our complete satisfaction. it was like we had our own concierge. she is a valuable employee who made the extra effort to insure we had the best possible service experience. we highly recommend her and will seek her out for future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Regal Honda!
I have been an Acura owner for quite some time.
I have been an Acura owner for quite some time. Until this last service visit, I was always pleased with my service experiences- especially with Ray. This time was a very unpleasant experience leading me to even consider leaving the Acura family when my lease comes due in a few short months. Rob was not a good service agent!
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, we would like to discuss your visit and what happened with Rob. Please contact Chris Lashley at 863-687-8000 xt 1171
I bought our odyssey in Connecticut, we travel back and
I bought our odyssey in Connecticut, we travel back and forth from there to Flordia. I prefer to have my servicing done at Regal Honda. They have always exceeded my expectations. They have great service Reps. and maintenance mechanics. They from time to time offer service discounts and who doesn’t appreciate that. I will continue to plan my repair and maintenance work to be completed when I’m in Flordia and at Regal Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Regal Honda!
I am very pleased with Regal Honda. We are snowbirds and travel from Connecticut to Florida several times a year. I have found myself getting my service mostly in Flordia and have been very satisfied with their service work. They have friendly service people and for the most part I have been quite pleased with their performance.
Wonderful place they go above and beyond on customer
Wonderful place they go above and beyond on customer satisfaction customer service is amazing tanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for choosing Regal!
I went in for a oil change and they did not rest my life
I went in for a oil change and they did not rest my life on my car makes me wonder if the even did the job right..
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Izzy, We apologize for not resetting your maintenance light. Please contact Service Manager Levi Dillard at 863-577-3133 or levi.d@regallakeland.com to share more information about your experience so we can make this right for you!
Met with Technician Rob Young.
Met with Technician Rob Young. Explained to him my concerns involving my vehicle as usual they addressed issues and am very satisfied with the work that was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Regal Acura!
Leah and Kyle were very friendly, honest and
Leah and Kyle were very friendly, honest and professional. Hopefully when I return for warrantee work things will go as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for choosing Regal!
Awesome place to buy a car!
Awesome place to buy a car! Love the people here. Everyone does whatever they can to make the process easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for choosing Regal Honda!
Service was great.
Service was great. The only downside was they are renovating, so the car was not cleaned as a complementary service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sorry, this was unexpected for us as well. Hoping to be back up and running soon but feel free to stop by our other locations on Bartow road for a complimentary wash.
Chris was very informative throughout the process and the
Chris was very informative throughout the process and the work was done quickly which is very important to me in my busy schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for choosing Regal Acura!