Regal Automotive Group

I have always felt that everyone at this dealership really cared about the quality of their service

I felt comfortable the minute I walk in everyone was professional, informative, in very helpful.

Andres was amazing seller, I like my car, is so fast, and comfortable, modern, I like it.

The only thing I was annoyed about was that when I wanted to change/cancel 1 of my 2 appointments, they cancelled both and weren’t listening in that aspect. The initial service was great.

Great job , thank you so much for all your help in helping me invest in such a wonderful car to have for a long time!

1. No car rental available until I wait around for over two hours and complain the car is not being worked on to manager. 2. Advisors do not schedule appointments correctly and not in system 3. Poor communication from Advisors to car tech 4. Car tech needs to make scheduled appointments priority. 5 company needs to itemized the discounts they provide it’s all done secretly. 6. With all issues I should get more discounts for future services.

First of all, had to come in twice. One person told me one thing about the time & Megan gave me a different time schedule. No explanation that I had to put. $50 down for a rental. Was not pleased with the service. Had to ask what was done to my vehicle, she was more concerned about getting more money out of me for extra things other than what the vehicle was bought in for. Quoted me one price on the phone & a higher price over $300 when I picked my vehicle up.

The service was quick. I had an issue and I was able to bring to the service department it was resolved. I left a happy customer.

Megan is an excellent Service Advisor. She is very professional and recommended only the services I needed. The work was done quickly and accurately. I have been coming to Regal for 20 years and have never been disappointed.

Chrissy was amazing. Courteous and got in done in an hour.Good work Chrissy. Nice.