Reviews
Very friendly , quick, give you a feeling that they
Very friendly , quick, give you a feeling that they appreciate your visit giving you the best care .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, thanks for choosing Regal Lakeland 😁
My initial service in the service dept a few years ago
My initial service in the service dept a few years ago was terrible, I had a guy that completely ignored me, was rude and I felt like maybe even prejudice/racist. I requested a different service manager, then I was assigned Chrissy. Omg!! What a difference. She has always been so kind and always make sure my service needs are met along with a hug and a smile. She’s warm, friendly and very personable. I drive a long way to have my car serviced, but she makes the drive well worth it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you gave us another chance & ended up with Chrissy! Thank you for choosing Regal Acura, see you next time 😁
The initial paperwork for the vehicle seems simple at
The initial paperwork for the vehicle seems simple at first but after I signed the primary contract I was under the impression that I was already approved and then I was confronted with many more details concerning the financing that I wasn't made aware of. I would have appreciated all the information up front first before the keys of the vehicle we're handed to me.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
There are several steps in the process of purchasing a vehicle, if you would like to discuss further please contact Finance Director Cris Aviso at 863-904-1170
Ray Talyor Service Advisor is FANTASTIC - Wouldn't deal
Ray Talyor Service Advisor is FANTASTIC - Wouldn't deal with anyone else - He is courteous, professional and an all-around great person. :-)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Regal Acura!
The staff is extremely kind and friendly.
The staff is extremely kind and friendly. My vehicle situation is frustrating because it’s the third time having the vehicle towed there for the same issue.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We apologize for the inconvenience & will have management look into thi
Everyone was so Helpful and great service was Just what
Everyone was so Helpful and great service was Just what I was looking for Thank you all so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thanks for choosing Regal Lakeland 😁
Customer service is absolutely incredible.
Customer service is absolutely incredible. Chrissy Hartman is an outstanding service consultant. Attentive, personable, extremely knowledgeable, efficient and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Regal Honda!
The people were wonderful.
The people were wonderful. They sold a truck and it was just what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations & thank you for choosing Regal Honda!
Friendly and resourceful.
Friendly and resourceful. Helped us out in a difficult situation with buying a vehicle out of state. Ryan is very knowledgeable about Hondas and helped make the car buying experience stress-free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to have been able to help! Drive safe & thank you for choosing Regal Honda!
Service was prompt and courtrous once they figured out
Service was prompt and courtrous once they figured out what was wrong and they honored the warranty.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Regal Honda!
