Regal Automotive Group

Hands down, the best car buying experience I've ever had! From start to finish it was a pleasure to purchase a car from Kelvin at this dealership. 5 star customer service. Would recommend to anyone looking for a vehicle!

We are really pleased with customer service and knowledge Spaso shared during purchasing our second car from Regal. In both cases, Spaso helped us to find right car for our family. Spaso is the reason why we came back to purchase our second car. Spaso is customer oriented professional. After purchasing first car from Regal, Spaso followed up with us few times to insure that we are satisfied with car. We will recommend Spaso to our friends and family members. Thank you Spaso!!

This is my third vehicle from Regal Acura. Excellent customer service. Always a great experience and always feel like I'm getting a great deal. Will be a customer for life! Love my RDX!!!

Over the years, we have purchased several new cars. The experience we had at Regal Honda in Lakeland was the easiest, friendliest experience we have ever had. Our salesperson, Michael Greenhow was literally amazing to deal with.

My experience with Regal Lakeland is not good. The salesperson seemed to be very disinterested in helping me and said she cannot give me good quote she did not have the car on her parking lot. i think the costco club managers should first check with the dealerships about the availability of the cars we are looking for and only then refer us. I am disappointed with my experience with this dealership.

Spaso is the best! I would highly reccomend him if you are purchasing a used vehicle.

BEWARE....I was contacted by Regal via the Kelly Blue Book website because I was trying to get an instant quote on my car. I had already purchased a new vehicle and was specifically just trying to sell mine. Kelly Blue Book gave me an instant offer of $18,900 after I gave them every detail possible about my vehicle (year, mileage, need of new tires, etc.). Regal was one of three dealerships that actually advertises with kbb.com that they will purchase your vehicle regardless of you purchasing a car with them. Without any prompting from me, Regal contacted me with an offer to do better than kbb. We emailed back and forth with Holli Francioni their representative. I sent pictures and per her request and she informed me that she spoke to her manager and came back with an initial offer of $21,000. She asked me to make an appointment to get my car "professionally appraised' which I did on Saturday, Sept. 17th. She was even extremely specific on the time of my so called appointment. She told me to ask for herself or someone by the name of Jerry. When I arrived on Saturday at 2pm, neither Holli or Jerry were there. I was sent to three different buildings to finally have someone look at my car for 2 minutes and come back and tell me they could give me $17,000....$4000 less than the offer they made me after seeing pictures, etc. I live approximately an hour and a half away from Regal, which is why I made sure our conversations were in writing so that if there were any discrepancies I would be able to show exactly what was said. None of this mattered. I spoke with the Finance Director, Cris Aviso and all that he could say was he had no idea where she got that number from. That was his apology. That was his apology for my 3 hours worth of driving, the additional miles now put on my vehicle, the babysitter that I had to pay, the complete and total was of my day. I left my phone number to hear back from their general manager...nothing. The bottom line is that Regal Lakeland lied. They are a typical sleazy car dealership where honesty and morality mean nothing. I wouldn't recommend this dealership to ANYONE!!

Mike Greenhow made it easy to get to a deal and easy to close on the purchase. We had a very nice experience.

Frank was one of the best sales people I have ever worked with. He went out of his way to answer my questions, and was quick with getting me the best price I could get. He was fairly new to the dealership, but was able to navigate the process very quickly and without any of the "sit and wait while I go talk to someone" lines. Sal should be proud to have this nice young man on his sales team. Thanks for the awesome service while shopping for a car! Wendy K

I've purchased several cars from Boz. He is always knowledgeable on the car I want and makes the buying experience a pleasant one. I've recommended Boz and Regal to all my friends and family.