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Best experience I have ever had buying a new car. The sales person went above and beyond in ever aspect of the transaction. Saw the car on line and drove... from Daytona Beach to buy it. Then you dealership delivered to Daytona for me at no charge.
Our family had a great car buying experience at Bartow Ford! Our salesman Eli was absolutely the best throughout the entire car buying experience. He was... the first to welcome my family to the dealership, showed us the vehicles that we were instrested with great knowledge and walked us through the service departments once we finalized the deal. He went above and beyond to make the whole experience stress free and enjoyable. All of the team that worked along side Eli to help us through the process were courteous and helpful. We are very satisfied with our purchases and would highly recommend everyone to shop at Bartow Ford! You won't leave disappointed!
This was car number three acquired from Joh N at Bartow Ford. Also our Daughter and son-in-law have always purchased there too. When Ford Motor seem to... drop the ball on a car that was ordered John went above and beyond to try and see where it was. When that did not seem to work an internet search was made and a vehicle was found that was very close to the one ordered.
Diana F is the best. She is l ike family. I will never go to anyone else. She got everything taken care of with the best service ever
Since Bartow Ford has relentlessly harassed me to write a review here goes. To be fair I MAY have a bias that an engine should last more than 77,00 miles.... Secondly, I expected with a full warranty covered to 100,000 miles an engine failure would be quickly rectified; but perhaps I misunderstood the terms trust, integrity, and honesty. Here was my experience when my 2016 F-150 blew its 4th cylinder valve onto the piston at 77,000 miles. Upon receiving the vehicle, they verified that engine was blown (at 77,000 miles) and would need to be replaced. I figure they check the clean oil and say no problem we will take care of it under the warranty. Instead for 2 weeks I was harassed over oil change records and was granted no help or encouragement with finding them. Rick Butner stated, “It is what it is” and admitted his technician might have done further damage to it when trying to identify the problem. I then filed a case through Ford Motor Company themselves and Bartow Ford finally cooperated and sent in the warranty claim. Ford Motor Company would approve it just a day later. For 2 weeks I felt victimized by Bartow Ford, I felt as they were trying to get me to cave and say I will just cover it myself so they could collect a large insurance payment. Fortunately, when my Coyote 5.0L V8 engine blows at 77,000 miles I am inherently persistent in it being fix under warranty. At the end of my experience I now have a new engine only averaging 15.2mpg and no trust in Bartow Ford to go back to them to have it tuned correctly. To Ford I am sorry, because of my experience with your certified dealer I will, nor any of my family, will purchase a Ford vehicle in the future. In the words of Bartow Ford, “It is what it is”.
Diana is the best. This is our 3rd car and Diana help us get into all 3. We love our 2020 ford fusion. We want to thank Diana for making it possible. Diana... is the best.
Best and most professional experience I’ve ever had! Melissa Jones is the one I would recommend and Everyone I dealt with in finance were equally as amazing!
We have been dealing with Bartow Ford since 1980. Jared Drake is so easy and understanding to work with. He has sold us new and used vehicles and has always... been open and honest with us.
Marty is professional and courteous. There are no games. HIghly recommended. This is my 3rd time buying a car from Bartow Ford. Staff is very friendly!
This is 3rd vehicle I have purchased with the help of Marty Wilson. He is the greatest. Very helpful and so very nice. I only go to him.