Sam Galloway Ford Hours
Southwest Florida's Largest Volume Ford Dealer.
"Serving customers in Southwest Florida for nearly 100 years!"
Read reviews that mention:
Take to long to repair ambulance and is not fix right the first Time.
It was a good service and good customer service experience
Time for an oil change, so I called the dealer Sam Galloway Ford and was told to Come On In! I arrived around noon on a damp, misting Monday, and was greeted... immediately by a nice, personable service manager who signed me in and got the ball rolling. I waited, approximately 45 mins., in a clean and nicely spaced waiting area, where everyone had on a mask, and they were constantly contact surface cleaning. The service manager came looking for me mid-way through to discuss a question I had posed to him during our original meeting, then was back again to let me know that the job was completed. He walked me to the checkout desk, explaining the service checks they had done, (tires, brakes, fluids, etc.) and made sure I was satisfied, then said his goodbyes. All was done to my satisfaction, and done quickly, less than an hour, in to out, with no problems... just the way I like it!
Dawn was very helpful and made me feel at ease about the repair that the car needed.
Jacqueline, our staff is dedicated to providing our guests with outstanding customer service and quality work you can trust! If you have any additiona...l needs or questions, we will be more than happy to assist you! Safe travels!
The negotiation process was terrible. Fees an top of fees
Luke, thank you for your feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear th...at you did not. Please give us a call at (239) 936-3673 and we will do our best to make this better. We hope to hear from you soon.
Both the sakes people and the service people are outstanding. They are personable, efficient and professional.
Donna, thank you for your kind words and for the five-star rating! We appreciate your business!
Overall we are very pleased with our Edge. Quality, fit and finish is excellent. Four cylinder engine has plenty of power. Our Edge has all of the bells... and whistles and everything works well with the exception of the lane centering which tends to wonder in the lane some at lower speeds. Works well at highway speeds.
Was promised two keys and a full tank. One key and a quarter tank. Was told their policy is not to make an extra key for models older than 2018
Tip to bottom great experience. The only thing I would add would be a courtesy vacuum. But other than that greatly satisfied.
The process at Sam-Galloway Ford was outstanding. My sales man Brett went out of his way to make sure I got everything I could. He as well as the rest... of the staff went above and beyond to make sure I drove out with exactly what I wanted.
Daniel, thank you for your kind words and congratulations on your new vehicle! We are dedicated to providing top-quality service, and we're so happy t...o hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!