Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Sam Galloway Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2009

Southwest Florida's Largest Volume Ford Dealer.

"Serving customers in Southwest Florida for nearly 100 years!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
195 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 15, 2018

    My Service Advisor James Wilson was excellent, very knowledgeable and efficient. My overall experience was very positive.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Edward, thank you for the great review!

  • 1.0 out of 5
    December 12, 2018

    Ben trying to get a simple question answered from the service department for three days. No returned calls, get sent to voicemails that don't even... identify who your leaving the message for. But doesn't matter anyway because you never seem to get a returned call. Sales was great when I bought the new vehicle, but service Sucks here with a capital S.

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    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ken, we are so disappointed to see your rating. Falling short of meeting your expectations is not to the standards we strive to achieve, and we hum...bly ask for the opportunity to make this right. At your earliest convenience, please give our Service Director, Roy Hardin, a call at 239-936-2193. Thank you!

  • 1.0 out of 5
    December 5, 2018

    Worked with a salesperson to draft paperwork, I got a loan approved, the last step was to reserve it for 4 days so I could fly in from California to do... a last look and drive it off the lot. I booked flights and accommodations and got quotes on shipping it back to California only to get a dismissive email this morning that the car had been sold by another salesperson. Furious, I kept asking what happened until i finally received a call that when they were inspecting the car (I asked for them to do that) they found “so much wrong” that they went straight to auction with it, without informing me of what’s wrong. I call xxxxxxxx. They won’t share the report and now I’m stuck with flights to Florida. Don’t do business here.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so disappointed to learn of this situation you have described. We take our customers? comments seriously so we hope that you?ll give us a call ...at (239) 936-3673 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

  • 1.0 out of 5
    November 27, 2018

    BEFORE PURCHASING MY NEW LINCOLN THE SALESMAN TOLD ME I would have free lifetime car washes. This was one of my criteria for buying a car. 3 months after... I purchased it he told me they were no longer offering free car washes. When I complained to the sales manager he was very rude and told me too bad

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Sam Galloway Ford... Lincoln. We can assure you that it was truly not our intention to disappoint you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at (239) 936-3673 at your earliest convenience and we will do our best to make this right.

  • 5.0 out of 5
    October 1, 2018

    My Lincoln was handled as expected and on time. The repairs were effective in eliminating the noise and personal concern.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe... travels!

  • 5.0 out of 5
    September 24, 2018

    I had my oil changed and a brake light bulb replaced. The experience was flawless.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    September 21, 2018

    Routine service on both my Lincoln vehicles went smoothly as expected. The Service department is friendly, competent and knowledgeable. They provided... me with expectations of what was going to be done, kept me informed of any additional service needed at that time or in the future and completed the check out process with a thorough explanation. Randy, Sherry, and the whole service and technical crew do an excellent job of keeping my vehicles in great shape.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

  • 5.0 out of 5
    September 12, 2018

    They performed the lube/oil change and tire rotation on time. Their facility is top notch and on top if that you get a free car wash! What's not to... like?

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frederic, thank you so much for your outstanding review!

  • 5.0 out of 5
    September 4, 2018

    I am always treated so well when I bring my car in for service here. The service personnel are so very friendly and explain everything they are going... to do on you vehicle and keep you posted as to when to expect it to be finished. They waiting area is very nice, with complimentary water and snacks.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Patricia, we appreciate your feedback of our Staff's outstanding service! We hope you continue to choose Sam Galloway Ford Lincoln for all ...your vehicle needs! Take care!

  • 5.0 out of 5
    September 3, 2018

    Process was easy.Staff was friendly and knowledgeable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leslie, thank you so much for your kind words!

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