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Cars for Sale   /   Dealers  /  Val Ward Cadillac

Val Ward Cadillac

5.0 out of 5 5.0
270 reviews
12626 S Tamiami Trail Fort Myers, FL 33907
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Val Ward Cadillac Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed
Dealer website Cadillac Dealer website
Dealer website
New (239) 214-6959
Used (239) 271-2736
Service (239) 214-6963

Inventory

NEW
$67,605 MSRP
2019 Cadillac XT5
  • Exterior Color: Stellar Black Metallic
  • Interior Color: Jet Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
NEW
$52,580 MSRP
2019 Cadillac XT5
  • Exterior Color: Crystal White Tri-Coat
  • Interior Color: Shara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$50,365 MSRP
2018 Cadillac XT5
  • Exterior Color: Dark Granite Metallic
  • Interior Color: Shara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$52,580 MSRP
2019 Cadillac XT5
  • Exterior Color: Crystal White Tri-Coat
  • Interior Color: Shara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$44,105 MSRP
2019 Cadillac XT5
  • Exterior Color: Bronze Dune Metallic
  • Interior Color: Shara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$85,055 MSRP
2018 Cadillac Escalade
  • Exterior Color: Black Raven
  • Interior Color: Jet Black
  • Transmission: 10-Speed Automatic
  • Drivetrain: 4WD

Our Employees

(5.0) 12 reviews

Tom Knoche

New Cadillac Sales
(5.0) 5 reviews

Bill Griffith

New Cadillac Sales
NOT RATED

Marty Bogenrief

New Cadillac Sales
NOT RATED

Jeff Miller

Internet Sales Manager
NOT RATED

Tom Henion

New Cadillac Sales
NOT RATED

Fred Walters

New Cadillac Sales/Leasing-Preowned Sales
NOT RATED

Galen Mantell

New Cadillac Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 2006

Val Ward Cadillac is a third-generation, family-owned business. For the past 47 years Val Ward Cadillac has sought to exceed the expectations of it's Southwest Florida clientele.

...


We offer aggressive, no nonsense pricing and have been a leader in Certified Pre-owned Cadillac sales. We are always looking for top quality trade-ins.

Val Ward has received Cadillac's prestigious "Dealer of the Year" award 5 times and we are among Cadillac's top performing dealers for customer sales and service. We offer off site presentation of your new Cadillac as well as complimentary car washes to our clientele every Saturday.

""Let our family make car buying easy." Call Jeff Miller for more details at (239) 229-5843!"

Photos & Videos

12
Photos

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
270 lifetime reviews. Includes reviews of Val Ward Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service great experience purchase recommend excellent professional friendly repair helpful knowledgeable deal outstanding oil satisfied courteous price pleasant warranty lease process professionalism finance short promise
All Reviews service great experience purchase recommend excellent professional friendly
All Reviews service great experience purchase recommend excellent professional friendly repair helpful knowledgeable deal outstanding oil satisfied courteous price pleasant warranty lease process professionalism finance short promise
  • 5.0 out of 5
    Michael Damiano
    by Michael Damiano from Cape Coral Florida
    October 12, 2018

    Great place to do business-Val Ward-my CADILLAC dealer!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Michael! It's an honor to receive such a kind statement like this! Let us know if we can help with anything!

  • 5.0 out of 5
    Great Car Buying Experience!!
    by Kendall Delacruz from Miami, Florida
    October 12, 2018

    Had the Best Car Salesman Fred Walters. He was so helpful and a pleasure to work with. He made the whole process an enjoyable one!! Great Car!! Great Service!!

    5.0 out of 5
    Customer Service
    Not Applicable
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    Not Applicable
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kendall! Thank you for taking time to leave a review about us and Fred, and such a glowing one at that! It was great to work with you as well an...d we hope you have a fantastic day!

  • FEATURED REVIEW

    5.0 out of 5
    Val Ward
    by Sana from Fort Myers
    March 21, 2018

    Val Ward is an outstanding dealership with exceptional service. Marty was a pleasure to work with. His patience and understanding of getting me what I... wanted in my new car was beyond My expectations. Thank you Marty and thank you Val Ward.

    5.0 out of 5
    Customer Service
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Sana! Going beyond expectations is what we strive for, so we love to hear we did well by you! Let us know if we can help furt...her!

  • 5.0 out of 5
    Warranty Visit (DuPont).
    by Asshole2 on DealerRater.com
    September 23, 2018

    No complaint with any part of the service visit.. Process was quick and easy. I???ve always had Exceptional service at Val Ward. It???s why I continue... to get service done at Val Ward.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Val Ward Cadillac Inc

    Thank you very much for the review! We're very pleased to hear you've had only great experiences with us so far, and we hope to keep up the good work ...moving forward! Have a great day!

    Worked with:
    Marty Bogenrief

    New Cadillac Sales

    NOT RATED
  • 5.0 out of 5
    Emergency service
    by Maggie from Ft myers FL
    September 23, 2018

    The car battery died in a client s driveway. They showed up within 35 minutes, in pouring rain to change it out.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Maggie! Sticky situations like that are the worst so we were just happy to have been of help. Let us know if anything else comes up. Have a ...great week!

  • 4.8 out of 5
    it was seamless experience
    by little debi on DealerRater.com
    September 19, 2018

    This is the second lease for me from Val Ward, and both times the transaction was seamless. the customer service all the way around is phenomenal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Val Ward Cadillac Inc

    Thank you very much Debi! Thank you for your continued patronage as well. Returning customers like yourself are a tremendous asset and show us that we...'re doing a thing or two the right way. We look forward to your next service visit! Have a great day!

    Worked with:
    Marty Bogenrief

    New Cadillac Sales

    NOT RATED
  • 5.0 out of 5
    Glenn
    by charlene tomlinson from cape coral fl.
    September 18, 2018

    Tom our sales man was great . He covered things we didn't even think of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Charlene! We teach our team to be as comprehensive as possible to ensure complete confidence. We're glad to see Tom succeeded with that... so well! Let us know if you need anything from us in the future!

  • 5.0 out of 5
    Quick, easy, and thorough.
    by ofteninkeywest on DealerRater.com
    September 15, 2018

    I needed an oil change and tire rotation, scheduled for 9:30 one morning. Arrived early, checked in quickly, received my loaner car, and was on my way.... In less than 3 hours I was called, "car is ready when you are!" Thank you, Craig!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Val Ward Cadillac Inc

    Thank you so much! We always try to be as prompt as possible. We look forward to working with you again, and we hope you have a great day!

  • 5.0 out of 5
    Cadillac
    by Paul fletcher from Fort Myers, Florida
    September 14, 2018

    Very Happy with this dealer, Val Ward Cadillac, The service, sales, have been all good experiences.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Paul! We intend on making sure all of our departments are working at highest level! If there's every anything we can do for you, please ju...st reach out!

  • 5.0 out of 5
    Excellent
    by Eileent504 on DealerRater.com
    September 12, 2018

    Marty was pleasant, easy to work with and met all my expectations. He explained everything thoroughly and answered all of my questions. I am very happy... with my new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Val Ward Cadillac Inc

    Thank you Eileen for the review! We love that you're enjoying the new car! Nothing makes us happier than finding the right car for each customer. Let ...us know if there's anything else you need from us as we'd be delighted to help!

    Worked with:
    Marty Bogenrief

    New Cadillac Sales

    NOT RATED
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