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Cars for Sale   /   Dealers  /  Val Ward Cadillac

Val Ward Cadillac

4.9 out of 5 4.9
284 reviews
12626 S Tamiami Trail Fort Myers, FL 33907
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Val Ward Cadillac Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed
Dealer website Cadillac Dealer website
Dealer website
New (239) 214-6959
Used (239) 271-2736
Service (239) 214-6963

Inventory

NEW
$56,335 MSRP
2019 Cadillac XT5
  • Exterior Color: Stellar Black Metallic
  • Interior Color: Jet Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$39,710 MSRP
2019 Cadillac XT4
  • Exterior Color: Stellar Black Metallic
  • Interior Color: Light Platinum / Jet Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: FWD
NEW
$43,485 MSRP
2019 Cadillac XT5
  • Exterior Color: Radiant Silver Metallic
  • Interior Color: Shara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$52,000 MSRP
2019 Cadillac XT5
  • Exterior Color: Stellar Black Metallic
  • Interior Color: Jet Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$91,730 MSRP
2019 Cadillac Escalade
  • Exterior Color: Crystal White Tri-Coat
  • Interior Color: Kona Brown
  • Transmission: 10-Speed Automatic
  • Drivetrain: RWD
NEW
$56,590 MSRP
2019 Cadillac XT5
  • Exterior Color: Dark Granite Metallic
  • Interior Color: Shara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD

Our Employees

(5.0) 7 reviews

Bill Griffith

New Cadillac Sales
(5.0) 12 reviews

Tom Knoche

New Cadillac Sales
NOT RATED

Tom Henion

New Cadillac Sales
NOT RATED

Marty Bogenrief

New Cadillac Sales
NOT RATED

Jeff Miller

Internet Sales Manager
NOT RATED

Fred Walters

New Cadillac Sales/Leasing-Preowned Sales
NOT RATED

Galen Mantell

New Cadillac Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 2006

Val Ward Cadillac is a third-generation, family-owned business. For the past 47 years Val Ward Cadillac has sought to exceed the expectations of it's Southwest Florida clientele.

...


We offer aggressive, no nonsense pricing and have been a leader in Certified Pre-owned Cadillac sales. We are always looking for top quality trade-ins.

Val Ward has received Cadillac's prestigious "Dealer of the Year" award 5 times and we are among Cadillac's top performing dealers for customer sales and service. We offer off site presentation of your new Cadillac as well as complimentary car washes to our clientele every Saturday.

""Let our family make car buying easy." Call Jeff Miller for more details at (239) 229-5843!"

Photos & Videos

12
Photos

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
284 lifetime reviews. Includes reviews of Val Ward Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews great experience purchase new good experience schedule service professional knowledgeable timely service service great service complete service dept good service happy service good service good deal
All Reviews great experience purchase new good experience schedule service professional knowledgeable timely service service great service complete
All Reviews great experience purchase new good experience schedule service professional knowledgeable timely service service great service complete service dept good service happy service good service good deal
  • 5.0 out of 5
    Purchase of new Cadillac
    by Lorac from DealerRater.com
    December 2, 2018

    Tom Henion contacted me several times to offer his assistance in finding my next leased car...he was knowledgeable, friendly on the phone and couldn???t... have done more to help me find a vehicle that met my needs. I am very happy with my purchase and will definitely encourage my friends to call Tom in the future. Thanks for a great experience...I love my XT5

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Lorac! We're glad Tom ended up being a great pairing for you! He's a great guy and would be more than happy to help again either with you or an...yone you may reference. We appreciate the time you took to leave this review. It means a lot to us. Have a great day!

    Worked with:
    Tom Henion

    New Cadillac Sales

    NOT RATED
  • 5.0 out of 5
    Service excellence
    by MIMIMIMI from DealerRater.com
    December 2, 2018

    We love Jane. She always does a great job of keeping our Cadillacs running in top shape. Please give her a big raise and tell her that Bob and Jeannette... Sloat are two of her biggest fans.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We'll see what we can do about Jane but we certainly appreciate the feedback! She's an ace at her job and seeing her create such great bonds with cust...omers makes us incredibly proud. If anything else comes up, please give us, or Jane specifically for that matter, a call :)

  • FEATURED REVIEW

    5.0 out of 5
    Val Ward
    by Sana from Fort Myers
    March 21, 2018

    Val Ward is an outstanding dealership with exceptional service. Marty was a pleasure to work with. His patience and understanding of getting me what I... wanted in my new car was beyond My expectations. Thank you Marty and thank you Val Ward.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Sana! Going beyond expectations is what we strive for, so we love to hear we did well by you! Let us know if we can help furt...her!

  • 5.0 out of 5
    New car purchase of XT5
    by Morgan Jones from Cape Coral
    November 27, 2018

    My experience was exceptional as has been in previous visits. I appreciate the focus on making the best deal for all parties concerned. I know I can count... on Val Ward to back up their warranties and to make any corrections and repairs as needed in a responsible and timely manner. I deal exclusively with Val Ward because I place a high level of trust in their integrity to treat me fairly and honestly.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Morgan! These are the best kind of compliments any business especially a dealership like us could ask for. We are lucky to customers so kind li...ke yourself to leave these reviews for us. It truly makes us proud to know we are doing great! Thank you so much again!

  • 5.0 out of 5
    professional,courteous and very friendly
    by tamtonm from DealerRater.com
    November 25, 2018

    very prompt and make us comfortable.I bought the vehicle same day and all the things were taken care off within an hr or two!I felt like I have known him... for a long time!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much! We loved working with you as well! Let us know if we can be of any further assistance. Thank you again for taking time to leave the... review and have a great day!

    Worked with:
    Bill Griffith

    New Cadillac Sales

    (5.0) 7 reviews
  • 5.0 out of 5
    Excellent service!
    by Tim OConnor from Fort Myers, FL
    November 18, 2018

    Val Ward Cadillac does a fantastic job with service. Friendly people, clean and comfortable waiting area and great work make this the perfect place for... service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind note Tim!

  • 5.0 out of 5
    A Team Service
    by Judy from DealerRater.com
    November 17, 2018

    I received superior service at Val Ward Cadillac. They were ready at my appointment time and they addressed my concerns. All members of my service team... were knowledgeable and helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Judy! We're so glad to hear that not only was one person great with you but the whole team stepped up! It was a pleasure working wit...h you as well and getting to know you. If you need anything at all or have any questions please feel free to let us know!

  • 5.0 out of 5
    Stephen Woods
    by Stephen Woods from Newington, CT
    November 16, 2018

    Marty B. was a pleasure to work with this time around as well as the first and second time buying!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Stephen! We know Marty felt the same way about his experiences with you! He wanted to remind you hear to reach out if you need anything or have... any questions not thought of while in the store. Have a great day!

  • 5.0 out of 5
    Window repairs
    by Gary Nye from Florida
    November 14, 2018

    Excellent experience and great customer service. We had just arrived in Florida when we had car trouble. Online chat with dealer helped ease the situation.... Would recommend online chat with dealer rep for quick answers. Overall was A+

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    An A+ average works for us! We're super happy to hear you utilized the chat functionality as we're proud to be using that. It's somethi...ng that can be forgotten at times and anyone bringing it up really makes us happy. Let us know if we can do anything else or help in any way.

  • 5.0 out of 5
    Val Ward review
    by chris from matlacha florida
    November 11, 2018

    Everyone made you feel comfortable and that they understood and helped with car selection

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Chris! Our goal is always to make everyone feel at home, and we're glad to have succeed on that with you. By all means, let us know if the...re's any other way we can be of assistance. Thank you and have a great day!

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Val Ward Cadillac

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