Reviews
On time appointment and on time delivery of finished vehicle. Excellent service! Highly recommend the dealership.
On time appointment and on time delivery of finished vehicle. Excellent service! Highly recommend the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s always a pleasant experience at Val ward. Everyone is so nice and helpful. Dave in service is great at explaining what’s going on and what my vehicle needs.
It’s always a pleasant experience at Val ward. Everyone is so nice and helpful. Dave in service is great at explaining what’s going on and what my vehicle needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Karina Gomez was so wonderful to work with. She is why I have my service at Val Ward. Very impressed with her knowledge and kindness.
Karina Gomez was so wonderful to work with. She is why I have my service at Val Ward. Very impressed with her knowledge and kindness.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
What a great service department. I see a huge difference compared to several years ago when we first moved here. EVERY employee greeted us and smiled and the entire team seemed genuinely happy to be working together. Our appointment was efficiently handled and we even ended up getting a beautiful loaner for several days. Jane and Christina were first rate and both very personable. All of our settings were as they were before the service and everything was reset.
What a great service department. I see a huge difference compared to several years ago when we first moved here. EVERY employee greeted us and smiled and the entire team seemed genuinely happy to be working together. Our appointment was efficiently handled and we even ended up getting a beautiful loaner for several days. Jane and Christina were first rate and both very personable. All of our settings were as they were before the service and everything was reset.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Found my perfect car! Sam was very helpful and the process was easy peasy! Everyone at Val Ward Cadillac are very friendly. Thank you for my beautiful car! I just absolutely love it!
Found my perfect car! Sam was very helpful and the process was easy peasy! Everyone at Val Ward Cadillac are very friendly. Thank you for my beautiful car! I just absolutely love it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I have my car serviced in different States.Val Ward stand out as the best.
I have my car serviced in different States.Val Ward stand out as the best.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience purchasing a used vehicle. Gary in sales was great. We needed to program a new key fob. The service department is very organized and timely. Overall great experience.
We had a great experience purchasing a used vehicle. Gary in sales was great. We needed to program a new key fob. The service department is very organized and timely. Overall great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I spoke to Mr Martinez prior to coming in to lease my Cadillac. I shared with him some potential challenges; however, he assured me that the team at Cadillac would work with me. When I arrived for my scheduled appointment Mr. Martinez was waiting t greet me with a smile and the car we spoke about. It was exactly what I wanted. Mr. Martinez made the process enjoyable. He also assisted me with car insurance as I had not had insurance for a year. He assisted me with syncing my phone to the car and I was off driving my new Cadillac home within a short period of time. My hats off to Mr. Martinez. I will gladly work with Mr. Martinez with purchasing future cars!
I spoke to Mr Martinez prior to coming in to lease my Cadillac. I shared with him some potential challenges; however, he assured me that the team at Cadillac would work with me. When I arrived for my scheduled appointment Mr. Martinez was waiting t greet me with a smile and the car we spoke about. It was exactly what I wanted. Mr. Martinez made the process enjoyable. He also assisted me with car insurance as I had not had insurance for a year. He assisted me with syncing my phone to the car and I was off driving my new Cadillac home within a short period of time. My hats off to Mr. Martinez. I will gladly work with Mr. Martinez with purchasing future cars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Karina was great. Very knowledgeable and explained everything. I was very impressed with her. I had a very good experience with Val Ward
Karina was great. Very knowledgeable and explained everything. I was very impressed with her. I had a very good experience with Val Ward
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They are very accommodating and provided good explanations to all our questions. Very helpful in explaining the features of the vehicle as well as offering suggestions on issues we were not aware of when considering the vehicle we purchased.
They are very accommodating and provided good explanations to all our questions. Very helpful in explaining the features of the vehicle as well as offering suggestions on issues we were not aware of when considering the vehicle we purchased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!