Val Ward Cadillac

(5.0) 193 reviews

Dealer on Cars.com since October 2006

Currently in stock!

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Today's Hours

Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 10:00 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

5.0
193 lifetime reviews. Includes reviews of Val Ward Cadillac from DealerRater.com
  • Sales and Customer Srevice

    The sales and services departments are outstanding. The experience was one of the best car buying experiences I've ever had. Impeccable quality and ...attention to detail, top notch and above reproach. I worked specifically with Dion Ruiz...he did an excellent job! He was especially excellent at his follow ups and actions needed. Highly recommend this dealership for anybody that is in the market to buy a Cadillac! I wish all companies provided this kind of service!

    Customer Service
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much, Steven! We are so pleased to hear your kind words about our team and specifically about Dion! We will be sure to pass along your co...mments and we hope to see you in the future! :)


  • Branch Manager - Real Estate

    Exceptional experience every step of the way. Unlike all previous car purchase experiences.

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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best ever and on my fourth Cadillac Escalade

    Loved Samual. Young blood great smile from good blood. He was so personable and his smile was contagious. He is an old soul. Good with older people.

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    Quality of Repair
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    Does recommend this dealer
    Val Ward Cadillac

    Thank you so much for the review and kind words about Samuel! He's a great hard worker, and we're proud he's on our team too. Feel free to reach out t...o him or anyone else if you have any other questions!


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Service & Repair

Service Reviews

5.0

110 lifetime reviews of the Service Department.
Includes reviews of Val Ward Cadillac from DealerRater.com

  • Prompt and effence

    I have all ways had good service at Val Ward service. Employed always curious and pleasant to deal with. Would recommend your service to anyone.

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    Does recommend this dealer
    Came in for service or repair
    Val Ward Cadillac

    Thank you Regina! We really appreciate the compliments! We're glad to hear we've been so consistent for you over the years to the point you'd recommen...d us. It truly means a lot to everyone, and we hope to work with you again soon!


  • Customer

    Melody Snyder is the greatest service manager that I have ever had! She has been taking care of many of my cadillacs for the last 10 years.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much Harold! It's crazy how fast time flies huh? We've loved working with you over the years, and Melody greatly appreciates your kind wo...rds and continued loyalty. Have a great day!


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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2006

Val Ward Cadillac is a third-generation, family-owned business. For the past 46 years Val Ward Cadillac has sought to exceed the expectations of it's Southwest Florida clientele.
We offer aggressive, no nonsense pricing and have been a leader in Certified Pre-owned Cadillac sales. We are always looking for top quality trade-ins.

Val Ward has received Cadillac's prestigious "Dealer of the Year" award 5 times and we are among Cadillac's top performing dealers for customer sales and service. We offer off site presentation of your new Cadillac as well as complimentary car washes to our clientele every Saturday.

""Let our family make car buying easy." Call Jeff Miller for more details at (239) 229-5843!"
Val Ward Cadillac
12626 S Tamiami Trail Fort Myers, FL 33907
New (239) 214-6959
Used (239) 271-2736
Service (239) 214-6963
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