Reviews
It was worth driving 75 miles when there was a nearby...
It was worth driving 75 miles when there was a nearby dealership down the road. Mike Messina was professional, pleasant and completely transparent about the cost of the vehicle. He made it an easy decision to purchase the vehicle at Scalon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chuck! Thank you for telling others the service here at Scanlon is worth the drive!
I could not be more that pleased in visiting such a...
I could not be more that pleased in visiting such a friendly place. Jessie made me and my husband feel welcomed and helped us navigate through the lease painlessly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and painless is a great review for an auto purchase! Thank you for letting us know Jesse took great care of you while shopping here.
Always keeping the customer first! Great quality...
Always keeping the customer first! Great quality service! I always feel confident that the work was done correctly and with quality parts. They offered a loaner vehicle due to the extend amouunt of time required to make teh repairs. Their loaner vehicles are current model Acura's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review Gerry! This was passed along to both Carol and Clay in the service department. We try everyday to have the very best experience for our guests. It is so nice when someone let's us know we are doing a good job.
I would give Michael Messina 10 stars if I could....
I would give Michael Messina 10 stars if I could. Knowledgable, helpful, extremely friendly. not your typical car salesman. Definitely a cut above. Highly recommend him. Art Berkoski
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Art, thank you for letting us know Mike treated you right. We appreciate your business
My experience was very good compared to others,but I...
My experience was very good compared to others,but I would like to have an detailed estimate about the car that I am looking for to see my pocket if I can afford it. If all the cars will have this I guess the dealers sell more cars because customers want to look for a good car sure, but the prices are very important.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello! Will you shoot us an email at : Acuralistens@scanlonauto.com with your email please? We are happy to send the estimate right away! Thank you for the 4 stars, we hope to make it 5 stars soon!
Excellent customer service. Jose Ruiz, the person who was...
Excellent customer service. Jose Ruiz, the person who was helping us had the knowledge and the professionalism for the customers. Thumbs up. Highly recommended. Definitely we will go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We passed the thumbs up to Jose! Thank you for the review here on DealerRater.
I have been purchasing vehicles for over 25 yrs now....
I have been purchasing vehicles for over 25 yrs now. Dealing with Scanlon Acura and their staff, has been the smoothest and by far the most pleasant transaction that I've ever had while purchasing a vehicle. I had 4 months left on my Acura lease, my wife and I were near the area and stopped at Scanlon Acura just to look around. I was not planning to lease again, but the deal for a brand new MDX from Scanlon was so incredible, that I couldn't refuse it. No headaches, no dead ended negotiations and no drama. The experience was so pleasant that I will be a Scanlon customer again. We are from Naples and have always been a customer of Naples Acura, but somehow they would not give us a deal near as good as the one we got at Scanlon Acura. We drove away in a brand new MDX for only a bit more of what we were paying for a TLX. Our salesmen Sam was very knowledgeable and made the process smooth and without games. Thank you!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Scanlon Acura: "You Get a Deal You'll Feel Good About"! Thank you for telling others we were able to deliver a great deal you couldn't pass up!
I can highly recommend this top notch dealership. I...
I can highly recommend this top notch dealership. I bought a 2019 certified Acura MDX. Jesse Sellers made the purchase seamless. Everyone was very friendly and courteous. Cannot say enough good things about Scanlon Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We will let both Jason and Jesse you had a great experience here at Scanlon Acura! Thank you for the 5 stars all across the board.
I found the personnel at Scanlon Acura to be both...
I found the personnel at Scanlon Acura to be both knowledgeable and attentive. They were more than helpful and provided a loaner car for me to use so that I wouldn’t have to go without transportation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for calling out all of our employees that made a difference during your visit with us here at Scanlon Acura. We will pass this great review along to them.
First maintenance service
ILX is a beautiful car. It has sporty modern design features and is great to drive. It has been very dependable as well. I am so happy driving a sedan this nice.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are super happy you found the best fit for you and your lifestyle. We know your ILX will be around for many years if you take great care of it. See you for service :-)