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Scanlon Acura

(429 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 491-0444 (239) 491-0444
Used (239) 491-0550 (239) 491-0550
Service (239) 491-0396 (239) 491-0396

Reviews

(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Acura from DealerRater.

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It was worth driving 75 miles when there was a nearby...

It was worth driving 75 miles when there was a nearby dealership down the road. Mike Messina was professional, pleasant and completely transparent about the cost of the vehicle. He made it an easy decision to purchase the vehicle at Scalon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Chuck! Thank you for telling others the service here at Scanlon is worth the drive!

I could not be more that pleased in visiting such a...

I could not be more that pleased in visiting such a friendly place. Jessie made me and my husband feel welcomed and helped us navigate through the lease painlessly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Friendly and painless is a great review for an auto purchase! Thank you for letting us know Jesse took great care of you while shopping here.

Always keeping the customer first! Great quality...

Always keeping the customer first! Great quality service! I always feel confident that the work was done correctly and with quality parts. They offered a loaner vehicle due to the extend amouunt of time required to make teh repairs. Their loaner vehicles are current model Acura's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review Gerry! This was passed along to both Carol and Clay in the service department. We try everyday to have the very best experience for our guests. It is so nice when someone let's us know we are doing a good job.

I would give Michael Messina 10 stars if I could....

I would give Michael Messina 10 stars if I could. Knowledgable, helpful, extremely friendly. not your typical car salesman. Definitely a cut above. Highly recommend him. Art Berkoski

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Art, thank you for letting us know Mike treated you right. We appreciate your business

My experience was very good compared to others,but I...

My experience was very good compared to others,but I would like to have an detailed estimate about the car that I am looking for to see my pocket if I can afford it. If all the cars will have this I guess the dealers sell more cars because customers want to look for a good car sure, but the prices are very important.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello! Will you shoot us an email at : Acuralistens@scanlonauto.com with your email please? We are happy to send the estimate right away! Thank you for the 4 stars, we hope to make it 5 stars soon!

Excellent customer service. Jose Ruiz, the person who was...

Excellent customer service. Jose Ruiz, the person who was helping us had the knowledge and the professionalism for the customers. Thumbs up. Highly recommended. Definitely we will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We passed the thumbs up to Jose! Thank you for the review here on DealerRater.

I have been purchasing vehicles for over 25 yrs now....

I have been purchasing vehicles for over 25 yrs now. Dealing with Scanlon Acura and their staff, has been the smoothest and by far the most pleasant transaction that I've ever had while purchasing a vehicle. I had 4 months left on my Acura lease, my wife and I were near the area and stopped at Scanlon Acura just to look around. I was not planning to lease again, but the deal for a brand new MDX from Scanlon was so incredible, that I couldn't refuse it. No headaches, no dead ended negotiations and no drama. The experience was so pleasant that I will be a Scanlon customer again. We are from Naples and have always been a customer of Naples Acura, but somehow they would not give us a deal near as good as the one we got at Scanlon Acura. We drove away in a brand new MDX for only a bit more of what we were paying for a TLX. Our salesmen Sam was very knowledgeable and made the process smooth and without games. Thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

At Scanlon Acura: "You Get a Deal You'll Feel Good About"! Thank you for telling others we were able to deliver a great deal you couldn't pass up!

I can highly recommend this top notch dealership. I...

I can highly recommend this top notch dealership. I bought a 2019 certified Acura MDX. Jesse Sellers made the purchase seamless. Everyone was very friendly and courteous. Cannot say enough good things about Scanlon Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We will let both Jason and Jesse you had a great experience here at Scanlon Acura! Thank you for the 5 stars all across the board.

I found the personnel at Scanlon Acura to be both...

I found the personnel at Scanlon Acura to be both knowledgeable and attentive. They were more than helpful and provided a loaner car for me to use so that I wouldn’t have to go without transportation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for calling out all of our employees that made a difference during your visit with us here at Scanlon Acura. We will pass this great review along to them.

First maintenance service

ILX is a beautiful car. It has sporty modern design features and is great to drive. It has been very dependable as well. I am so happy driving a sedan this nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are super happy you found the best fit for you and your lifestyle. We know your ILX will be around for many years if you take great care of it. See you for service :-)