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Scanlon Acura

(429 reviews)
Visit Scanlon Acura
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 491-0444 (239) 491-0444
Used (239) 491-0550 (239) 491-0550
Service (239) 491-0396 (239) 491-0396

Reviews

(429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Acura from DealerRater.

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By far the best car buying experience, if you’re looking...

By far the best car buying experience, if you’re looking for a car go see Sam he’s the best! We came in for a tech package Mdx and left with a fully loaded Aspec !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Henry, thank you for sharing your experience here with Sam. We are glad he treated you well and got you upgraded to the A-Spec!

Michael Messina took very care and spent plenty of time...

Michael Messina took very care and spent plenty of time , satisfaction excellent He was reccomended by a friend and past owner which proved to our benefit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I inquired about an MDX online and within minutes I...

I inquired about an MDX online and within minutes I received a call back from Mike. He was polite, professional and great to work with. I was able to explain exactly what I was looking for and how I wanted to process to work. Within 30 minutes, Mike had spoke to his manager, called me back and offered me the exact terms I was looking for. We did the financing online and the next day all I had to do was basically walk in, sign and drive. Everyone was very pleasant and the facility is great! I cannot say enough about how great of a process this was!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I can't emphasize enough what a pleasant experience...

I can't emphasize enough what a pleasant experience buying a car from Scanlon Acura was. The facility was emaculate, great inventory and everyone was so nice. Michael Messina was my salesman. He went above and beyond and even called a few days later to make sure I was still happy. I would definitely recommend and return for another purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Contacted the dealer via a web inquiry on Thursday and...

Contacted the dealer via a web inquiry on Thursday and walked out with my new RDX on Friday. The whole experience was friendly, helpful and hassle-free. Plus the best offer of three dealers in the region. Thank you Brandon Mekalet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Want to really say I appreciate the excellent service I...

Want to really say I appreciate the excellent service I received from Sam extremely professional and such a great culture and team. Jeff and Kim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Yes

Great dealership and working with Brandon was easy

Brandon was very helpful, informative, knowledgeable and made the process go smoothly. I would highly recommend him. All my questions were answered, the vehicle prepared, on time, very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would highly recommend this dealership to anyone

A pleasure to work with Scanlon, Jose in service was very nice and helpful. I would recommend this dealership to anyone buying or servicing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Found our MDX online here, 95 miles from home. My goal...

Found our MDX online here, 95 miles from home. My goal was to visit Scanlon first thing the next morning. If all checked out, I’d be back the next morning with my wife. Michael Messina came in early to meet with me. Everything checked out. We quickly came to an agreement and completed as much documentation as we could without her. I brought her in, just as planned, she loved it. We blew the the paperwork with Grant. Michael gave us a solid inservice and away we went!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best sales experience ever!I regularly buy cars and this...

Best sales experience ever! I regularly buy cars and this was the single best experience. Sam my sales associate was responsive, amendable and had everything ready and setup for me when I arrived to pick up the car. Financing was a breeze, less than a 10 minute process. Sam also helped me remove all my personal items from my old car and transfer over to the new vehicle. Even helped install my two child car seats, walked me through all the features and did it all with a smile. Can't say enough good things!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.