Reviews
My New Car Buying Experience
Excellent experience. Bill Morris is a real asset to Victory Layne. If all car sales persons were like Bill the industry would have a better reputation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Mr.Ray Goodman was very informative of the chevy spark we bought.He took the time to explain to my daughter about the car.When I buy another car I want Mr.Goodman as my salesman again.I will definitely recommend Victory Lane Chevrolet to all my friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great deal! And great service!
Always helpful, and always courteous. I would highly recommend Victory Layne to anyone looking to buy a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
August 2nd was the first time I financed a car and Tony was extremely helpful. I came in there with $4000 to put down and wanted my payments to be around $290 a month and that's exactly what he did. I drove out of there the same day with a 2014 Chevy Cruze at $311 a month. I love this car and am so glad I chose it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
Ray was the salesman that helped us. He was very patient with us. He explained the entire care to my daughter. He is the reason we came back and bought our car there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Big Mike has always made my car buying experience an enjoyable one. He is very personable and knowledgeable. I will continue to give and refer business to Victory Layne Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer
No pressure to purchase, our sales person Dean Mullis vas very helpfully to help my husband and I make the right choice on our new Camero. The sales process was very efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome service on my 2011 3500 Duramax Diesel!
Service Adviser Tracey, and Diesel Mechanic Robert took exceptional care of my problems. Service was performed in a professional and timely manner. I wouldn't take my 2011 3500 anywhere else but Victory Lane for service, simply put they are the best!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Got a great deal just took a long time to get it.
It took a long time from start to finish (approximately 6 hours) other then that im very pleased with my purchase.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Do not take your car here!!!! Victory Lane Chevrol
Made an appointment 4 days in advance. Received confirmation email from service manager that date and time was acceptable. Arrived 15 minutes early. Informed it would take 45 min. to 1 hour to run diagnostics and then they would let me know what needed to be fixed. 2 hours later went to check status and found that they hadn't looked at my car yet. Appointments are not honored nor did they have the courtesy to inform me that there was a delay. Very poor customer service. Will never go there again. Do not waste your time.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase