Victory Layne Chevrolet

Amazing! Great service! Fast! Easiest fastest and most professional car buying experience I experienced! We were very happy and satisfied! Would definitely recommend them to anyone looking to buy a new or used car. They will not only get you what you want but at the price you want. Jenny was great.

I sincerely believe that this service department is crooked and what happened with my vehicle today was deliberate and intentional. I brought my vehicle in for an oil change ONLY--declined other services discussed (specifically, tire sensor replacements and tire rotation). When I got there, I had three sensors working and functional with only one not working. When my vehicle was returned to me, none of the sensors worked.. not one! I spoke to two technicians--one was not very friendly about the matter while the other one was. However, he advised me that when they do a tire rotation, that if one of the sensors is out, then that will cause the rest of them not to work because they would have to be "relearned" or something to that effect. The problem is that I specifically requested that they NOT rotate my tires at all. Then, when I mentioned this to the technician, he said if it wasn't on the paperwork then they would not have rotated my tires. So, now we are back to my initial question. If my tires were not rotated & then why is it that none of my sensors work now? Also, this did not happen during my last visit a few months ago. The same ONE sensor was out while the remaining three were still working. When I got my car back, it was the same as it was when I dropped it off. Why is it different this time? It should not be. I should have three sensors still working. The reason I believe it was deliberate because this is the 2nd time the advisors have been trying to get me to change ALL the sensors as opposed to just the one, stating it makes things a bit "difficult" to only change the one. Each time, I specifically communicated to the advisor that I simply cannot afford to do them all right now. So, now that none of my sensors are working, it makes me feel that they deliberately messed with my tires somehow (rotation or something else) to try to force me to have to get them all fixed. With all the rising costs, doing so is not in my budget at the moment. I had planned to get them taken care of as soon as I could afford to, but now I have to travel while not feeling completely safe since I can no longer monitor my tire pressure via the sensors. I have submitted my grievance to management and will await a response. Until then, they have lost a customer.

Brian Desala and Victory Chevrolet are a great place to buy a car. Honest and straightforward, no game playing. Had my deal on a new Chevy done in a couple hours and we were out the door with the car. Brian set up our phones and Onstar and explained every thing on the dash and screen menu.

Drive as farrrrrr away as you can!!!!!!!!!!! I went there two times. Both times they made my car worse. I have a performance vehicle. I need tires. I asked if they can handle the very rare factory rims on my car. They said we do all the time. Well I learned my lesson. Don't except your car till you did your own through inspection. One of my wheels were scratched. I didn't inspect it till the next day. They said I couldn't prove it was them. It cost me $1000 for a new rim. The second time I though they could handle an oil change. I did inspect the car this time. There is 12 OIL palm smudges on and inside the car, also under the hood. All they said was I will have someone wipe it off. First how does it get on the car just changing oil and how is it given back to the customer this way. All the Manager said was he thinks this is unacceptable, then walked away. I left for good! Stay away you have been warned.

Amazing overall! Hannah was the absolute best! She was able to get me the truck I wanted for the price I wanted, 10 out of 10

Victory Layne Chevrolet provides prompt and experienced service. Their facilities are impeccable.

I have never had such a wonderful experience as I did at Victory Layne Chevy! Jayson our customer Service Rep was amazing and very professional! My oil change and tire rotation was finished in under 45 minutes. I typically sit in the waiting room for 1 1/2 -2 hours. That is customer service at it's finest!

Dealership was very helpful with respect and caring of the whole ordeal. They made you feel like you were the only person buying a car.

Matthew was professional, knowledgeable and courteous.

eccentric attention and treatment very easy and fast personalized attention