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Scanlon Lexus

(939 reviews)
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(939 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Lexus from DealerRater.

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Glen Conway was my service man for 17 years and one of

Glen Conway was my service man for 17 years and one of the main reasons that I kept coming back for service and also purchasing vehicles from Lexus. My man now is Niko who has a great personality and I’m very happy with Niko. If I’m lucky to have Niko as long as Glen I’ll be hitting 100.

Glen Conway was my service man for 17 years and one of

Glen Conway was my service man for 17 years and one of the main reasons that I kept coming back for service and also purchasing vehicles from Lexus. My man now is Niko who has a great personality and I’m very happy with Niko. If I’m lucky to have Niko as long as Glen I’ll be hitting 100.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Had my final certified car maintenance All went

Had my final certified car maintenance All went smoothly as usual Steve was helpful. Looked at some used cars as I am considering Trading for another Lexus John was helpful

Had my final certified car maintenance All went

Had my final certified car maintenance All went smoothly as usual Steve was helpful. Looked at some used cars as I am considering Trading for another Lexus John was helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Moving away from ford and looking for reliability.

Moving away from ford and looking for reliability. Stopped in and Kurt Anderson took a great deal of time to help find the right vehicle

Moving away from ford and looking for reliability.

Moving away from ford and looking for reliability. Stopped in and Kurt Anderson took a great deal of time to help find the right vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Drew was exceptionally helpful and a pleasure working

Drew was exceptionally helpful and a pleasure working with him. So was everyone else as well

Drew was exceptionally helpful and a pleasure working

Drew was exceptionally helpful and a pleasure working with him. So was everyone else as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have purchased 7 Lexuses from this dealership over the

I have purchased 7 Lexuses from this dealership over the past 20 years. They are first-rate in all categories - sales, service, customer support. They always treat me with respect and honesty.

I have purchased 7 Lexuses from this dealership over the

I have purchased 7 Lexuses from this dealership over the past 20 years. They are first-rate in all categories - sales, service, customer support. They always treat me with respect and honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Another smooth process for my vehicle needs.

Another smooth process for my vehicle needs. Aaron Pless and his team were too notch.

Another smooth process for my vehicle needs.

Another smooth process for my vehicle needs. Aaron Pless and his team were too notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I’ve been getting my vehicles serviced at Scanlon Lexus

I’ve been getting my vehicles serviced at Scanlon Lexus for about 10 years now. They never disappoint and never try to get me to consent to additional services.

I’ve been getting my vehicles serviced at Scanlon Lexus

I’ve been getting my vehicles serviced at Scanlon Lexus for about 10 years now. They never disappoint and never try to get me to consent to additional services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service been happy with the dealership.

Great service been happy with the dealership. My service representative, Nicola is good to work with. 5 stars

Great service been happy with the dealership.

Great service been happy with the dealership. My service representative, Nicola is good to work with. 5 stars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I’ve been coming to this dealer for over 15 years and

I’ve been coming to this dealer for over 15 years and they never disappointed

I’ve been coming to this dealer for over 15 years and

I’ve been coming to this dealer for over 15 years and they never disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My first visit after the new owners.

My first visit after the new owners. Thinks looked good and service was great. Some new things implemented like the pay right at your advisors desk. Service was a little more personal than before. All good!

My first visit after the new owners.

My first visit after the new owners. Thinks looked good and service was great. Some new things implemented like the pay right at your advisors desk. Service was a little more personal than before. All good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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