Reviews
I was told when they called , that they were willing to
I was told when they called , that they were willing to go 13 on truck , when l got there the whole story change then they wanted 14 , the whole thing was deceptive, never even bargain we me, sad
I was told when they called , that they were willing to
I was told when they called , that they were willing to go 13 on truck , when l got there the whole story change then they wanted 14 , the whole thing was deceptive, never even bargain we me, sad
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sorry for the confusion, Luis. Our sale price was $11,994, plus our $899 Dealer Fee. That did not include tax and tag, which everyone must pay to register a vehicle. You kept offering less than our already low market value price, we ended up selling that unit at the auction for even more than our retail asking price. It didn't make sense to accept your price when the market was paying more for that unit. It really was a GREAT deal we were offering.
60000 mile service experience was awful.
60000 mile service experience was awful. Bill was just under $2000. Got no feedback from service and did not address the issues the vehicle was having
60000 mile service experience was awful.
60000 mile service experience was awful. Bill was just under $2000. Got no feedback from service and did not address the issues the vehicle was having
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Update: we were able to reach this guest to review and invited him back in to let us show the difference here at Scanlon. Bob, Thank you for bringing this to our attention, we want your vehicle to operate at its best. We will change that right away with the feedback. This was sent to the service manager to look into what happened, and we will reach out to see how we can best assist to make you a happy guest.
Two things stand out.
Two things stand out. Drew Williams was amazing! He went to unbelievable ends to find us the car we wanted. He was straight with on every topic and question. Second, everyone we met at Scanlon was polite, interested and helpful. We’re on our 80’s and have bought a lot of cars. This was the best experience ever!!!
Two things stand out.
Two things stand out. Drew Williams was amazing! He went to unbelievable ends to find us the car we wanted. He was straight with on every topic and question. Second, everyone we met at Scanlon was polite, interested and helpful. We’re on our 80’s and have bought a lot of cars. This was the best experience ever!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is so great to hear, Jim! Thank you for sharing that Drew took really great care of you and set the bar high for all of your previous experiences. Enjoy the new vehicle.
great experience !
great experience !, Mr. Copp was very honest, very knowledgeable, and nice to work with. I will definately buy from again.
great experience !
great experience !, Mr. Copp was very honest, very knowledgeable, and nice to work with. I will definately buy from again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business and this great review, Bob! We look forward to helping you the next time.
Great dealership.
Great dealership. We purchased our 2018 Lexus RX350 from another great dealership, but since our warranty expired, we decided to take it to Scanlon because it is close by. Our service advisor was Glen Conway. I can’t say enough good things about this man. He went above and beyond for a guy with an older vehicle that wasn’t purchased at Scanlon. Glen is a perfect example of exemplary service with a friendly and inviting personality. We will now go to Scanlon for all our service and possibly a newer vehicle when needed. Give this man a raise. He’s worth it.
Great dealership.
Great dealership. We purchased our 2018 Lexus RX350 from another great dealership, but since our warranty expired, we decided to take it to Scanlon because it is close by. Our service advisor was Glen Conway. I can’t say enough good things about this man. He went above and beyond for a guy with an older vehicle that wasn’t purchased at Scanlon. Glen is a perfect example of exemplary service with a friendly and inviting personality. We will now go to Scanlon for all our service and possibly a newer vehicle when needed. Give this man a raise. He’s worth it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We passed this along to Glen and the department managers. We agree Glen is awesome! Thank you for the great review and feedback, Mr. & Mrs. Larson.
Thank you for recognizing Glen’s excellence
Bought a used car from Scanlon Lexus.
Bought a used car from Scanlon Lexus. Salesman were awesome with absolutely no pressure to buy! Would love to do business with them again!
Bought a used car from Scanlon Lexus.
Bought a used car from Scanlon Lexus. Salesman were awesome with absolutely no pressure to buy! Would love to do business with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for letting us know you had a GREAT experience with JD and Chris, BB!
Great car and dealership.
Great car and dealership. Salesman Kurt Anderson was extremely helpful in the purchasing of our Lexis. His personality is well suited for the job
Great car and dealership.
Great car and dealership. Salesman Kurt Anderson was extremely helpful in the purchasing of our Lexis. His personality is well suited for the job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Robert! We will let both Kurt and Nathan you sent this in for them.
I bought my car back in November 2023 with the help of
I bought my car back in November 2023 with the help of Ian Paton, one of their great associates. Today I went for a complimentary car wash and my dad is now interested in purchasing a car there, once again Ian was there and answered all my questions, gave advance, and even contacted me later to follow up on a question he didn’t have an answer to earlier in the day. Now that is some good quality service. Look forward to working with him in the future!
I bought my car back in November 2023 with the help of
I bought my car back in November 2023 with the help of Ian Paton, one of their great associates. Today I went for a complimentary car wash and my dad is now interested in purchasing a car there, once again Ian was there and answered all my questions, gave advance, and even contacted me later to follow up on a question he didn’t have an answer to earlier in the day. Now that is some good quality service. Look forward to working with him in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so thankful that you sent this review in about how Ian helped you and your father. Thank you for letting us know he is doing a great job. We look forward to seeing you again soon for another carwash, and to assist when the need arises to get your next car.
Greetings @everyone last week for my #birthday I #brought
Greetings @everyone last week for my #birthday I #brought myself a brand #newcar #2024 #lexus RX350 F #sports only had 9 Miles on it!! It is with the highest pride of life that I can recommend Scanlon lexus to anyone in search of a new car. Special thanks to Shalvi my Master Certified Sales Consultant for his hardwork and continued support of my vision of having a new car for my birthday! Day one it was his warm handshake, southern smile and can do Attitude that kept me coming back as a repeat customer. A Big Shot out to Ms. Susann my Business Manager for her personal comment and dedication to making it brilliant with customers and their Dreams Reality! Her constant regard for others makes her unique and Irreplaceable! She's truly a gift from God! #Thankyou #Jesus #Scanlonlexus
Greetings @everyone last week for my #birthday I #brought
Greetings @everyone last week for my #birthday I #brought myself a brand #newcar #2024 #lexus RX350 F #sports only had 9 Miles on it!! It is with the highest pride of life that I can recommend Scanlon lexus to anyone in search of a new car. Special thanks to Shalvi my Master Certified Sales Consultant for his hardwork and continued support of my vision of having a new car for my birthday! Day one it was his warm handshake, southern smile and can do Attitude that kept me coming back as a repeat customer. A Big Shot out to Ms. Susann my Business Manager for her personal comment and dedication to making it brilliant with customers and their Dreams Reality! Her constant regard for others makes her unique and Irreplaceable! She's truly a gift from God! #Thankyou #Jesus #Scanlonlexus
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review on here and on Google, Jimmy! Also, happy Birthday! What a great way to celebrate another trip around the sun than with a new way to travel the globe.
When choosing a new car the only place that treats you
When choosing a new car the only place that treats you like family and is there after the sale for years to come.
When choosing a new car the only place that treats you
When choosing a new car the only place that treats you like family and is there after the sale for years to come.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are sad you are moving away from the area after forging relationships with our staff over the years. Thank you for the great review, we passed it along to Wagner and Bob your service advisor. We wish you the best of luck in your new adventures!
We are sad you are moving away from the area after forging relationships with our staff over the years. Thank you for the great review, we passed it along to Wagner and Bob your service advisor. We wish you the best of luck in your new adventures!