Reviews
The process was typical but very efficient.
The process was typical but very efficient. The team worked hard to get us the best deal possible. When it was time to pick up her car, we noticed a couple things that need to be improved upon, and it was taken care of no issues
The process was typical but very efficient.
The process was typical but very efficient. The team worked hard to get us the best deal possible. When it was time to pick up her car, we noticed a couple things that need to be improved upon, and it was taken care of no issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David Mosso, we're glad you had such a wonderful experience with us!
Very good service.
Very good service. Complete and on time well informed. Fair price attentive to needs of car. No waited time or sales that were not necessary Will return when service is needed again
Very good service.
Very good service. Complete and on time well informed. Fair price attentive to needs of car. No waited time or sales that were not necessary Will return when service is needed again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Granville Thompson, your wonderful feedback and rating mean a lot to us.
Had car in for service.
Had car in for service. Taking a 1200 mile trip. New pads rotors resurface, oil change new brake line fluid tires rotated They did the job the last minute Great job!!!
Had car in for service.
Had car in for service. Taking a 1200 mile trip. New pads rotors resurface, oil change new brake line fluid tires rotated They did the job the last minute Great job!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David Gross, reviews like this give us motivation and help us ensure we provide high-quality care.
A few irritating problems after purchase.
A few irritating problems after purchase. The clock could not be adjusted, and the splash pan was loose. The service dept had me out of the shop in fifteen minutes.
A few irritating problems after purchase.
A few irritating problems after purchase. The clock could not be adjusted, and the splash pan was loose. The service dept had me out of the shop in fifteen minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas Manley, reviews like this give us motivation and help us ensure we provide high-quality care.
Customer service : Mr.
Customer service : Mr. Christian was helpful on offering services and getting my car repaired. I appreciate your employee. The nice gesture of washing my car... its so much appreciated it and please retain all your employees. The service at this dealership had improved in the last year! .I stopped coming here because of poor performances. And I'm glad I returned.
Customer service : Mr.
Customer service : Mr. Christian was helpful on offering services and getting my car repaired. I appreciate your employee. The nice gesture of washing my car... its so much appreciated it and please retain all your employees. The service at this dealership had improved in the last year! .I stopped coming here because of poor performances. And I'm glad I returned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martha Cruz, thank you for sharing your positive experience!
Amanda was great!
Amanda was great! She coordinated with my schedule and communicated everything clearly. I would ask for her again. The shuttle was convenient and timely. The fit my work schedule and timing.
Amanda was great!
Amanda was great! She coordinated with my schedule and communicated everything clearly. I would ask for her again. The shuttle was convenient and timely. The fit my work schedule and timing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kate Trefz, we are glad we could help!
I had great service that was timely.
I had great service that was timely. I was kept informed and there were no surprises. I will return to Naples Nissan again. Amanda was excellent.
I had great service that was timely.
I had great service that was timely. I was kept informed and there were no surprises. I will return to Naples Nissan again. Amanda was excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David Dratnol, we're so glad that we were able to go above and beyond your expectations!
James was my tech and he is always very professional and
James was my tech and he is always very professional and I trust him, I have been dealing with him for 5 years. They are the ones that sold me my car New
James was my tech and he is always very professional and
James was my tech and he is always very professional and I trust him, I have been dealing with him for 5 years. They are the ones that sold me my car New
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jamie Fox, thank you for the high star rating!
This is our fourth Nissan Rogue.
This is our fourth Nissan Rogue. It gets better every time! Naples Nissan is the best!!! Customer service is fantastic.We are a family of Nissan?s
This is our fourth Nissan Rogue.
This is our fourth Nissan Rogue. It gets better every time! Naples Nissan is the best!!! Customer service is fantastic.We are a family of Nissan?s
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kevin Flynn, we are so pleased you enjoyed your visit to Naples Nissan!
Purchasing a ?
Purchasing a ?life time warranty? was misleading and total waste of my money! Naples Nissan was quick to find an excuse to void my warranty, without a proper explanation or notification! They notified my daughter?a minor, instead of communicating with the Adult car owner! Totally unhappy with Naples Nissan!!
Purchasing a ?
Purchasing a ?life time warranty? was misleading and total waste of my money! Naples Nissan was quick to find an excuse to void my warranty, without a proper explanation or notification! They notified my daughter?a minor, instead of communicating with the Adult car owner! Totally unhappy with Naples Nissan!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph Coe, we regret to hear that you had this experience with us.