Reviews
Really solid experience. Everyone was professional, easy to deal with, and didn’t make the process complicated. Everything went smooth and I’d definitely do business with them again.
Really solid experience. Everyone was professional, easy to deal with, and didn’t make the process complicated. Everything went smooth and I’d definitely do business with them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wow what a great experience we had with Michael martino and the Naples Nissan team go here when you need a car they are always available and willing to help
Wow what a great experience we had with Michael martino and the Naples Nissan team go here when you need a car they are always available and willing to help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Before bringing my vehicle to Naples Nissan for a routine oil change, it had never leaked any oil. During the service, they told me they had detected an oil leak. After I picked up the vehicle, it began leaking oil, so I took it to my mechanic, who found that the oil drain plug was loose. When I returned to Naples Nissan, they confirmed there was no other oil leak and that the oil was coming only from the drain plug area. My mechanic also found damage to the lower plastic cover and a missing clip, but Nissan refused to take responsibility. I purchased my vehicle there and have always had it serviced there, so this entire experience has seriously affected my trust in their service department. Very disappointing.
Before bringing my vehicle to Naples Nissan for a routine oil change, it had never leaked any oil. During the service, they told me they had detected an oil leak. After I picked up the vehicle, it began leaking oil, so I took it to my mechanic, who found that the oil drain plug was loose. When I returned to Naples Nissan, they confirmed there was no other oil leak and that the oil was coming only from the drain plug area. My mechanic also found damage to the lower plastic cover and a missing clip, but Nissan refused to take responsibility. I purchased my vehicle there and have always had it serviced there, so this entire experience has seriously affected my trust in their service department. Very disappointing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hector was absolutely fantastic! We plan on returning for our second vehicle in a few weeks. We couldn’t be more pleased from the time we came in s few days to the time we made our final decision! Hector was extremely patient and listened to our exact needs!
Hector was absolutely fantastic! We plan on returning for our second vehicle in a few weeks. We couldn’t be more pleased from the time we came in s few days to the time we made our final decision! Hector was extremely patient and listened to our exact needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us here at Naples Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Hector was helpful but low key and not at all pushy! Fouund it made for a wonderful buying experience. Look forward to purchasing my Bride another Nissan Rogue in the immediate future! 10 out of 10 buying experience!
Hector was helpful but low key and not at all pushy! Fouund it made for a wonderful buying experience. Look forward to purchasing my Bride another Nissan Rogue in the immediate future! 10 out of 10 buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us here at Naples Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I have been a loyal Nissan customer for 12 years now and have owned four beautiful cars. I am currently driving a Nissan Sentra, and throughout the years, I have always had a positive experience. My salesman, Michael Martino, and the GM, Justin True, have always gone above and beyond to make sure I am happy and satisfied with my cars. Whenever I’ve needed a helping hand or simply had questions, they have always been there for me. As a widow and a single woman, having people I can trust and feel comfortable turning to when it comes to my car is especially important to me. That kind of service and personal attention has been a definite plus and one of the reasons I have remained with Nissan for so many years. Thank you, Michael and Justin, for always taking such good care of me!
I have been a loyal Nissan customer for 12 years now and have owned four beautiful cars. I am currently driving a Nissan Sentra, and throughout the years, I have always had a positive experience. My salesman, Michael Martino, and the GM, Justin True, have always gone above and beyond to make sure I am happy and satisfied with my cars. Whenever I’ve needed a helping hand or simply had questions, they have always been there for me. As a widow and a single woman, having people I can trust and feel comfortable turning to when it comes to my car is especially important to me. That kind of service and personal attention has been a definite plus and one of the reasons I have remained with Nissan for so many years. Thank you, Michael and Justin, for always taking such good care of me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nance, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Aaron Walker and his team at Naples Nissan are fabulous! We’ve purchased five vehicles from them and have been loyal customers since 2010. We continue to have our vehicles serviced there and wouldn’t trust anyone else with them. Cody and his service staff take great care of us and our vehicles and provide exceptional, reliable service. They keep us informed and updated while repairs are being done. We are completely satisfied would highly recommend Naples Nissan for sales and service.
Aaron Walker and his team at Naples Nissan are fabulous! We’ve purchased five vehicles from them and have been loyal customers since 2010. We continue to have our vehicles serviced there and wouldn’t trust anyone else with them. Cody and his service staff take great care of us and our vehicles and provide exceptional, reliable service. They keep us informed and updated while repairs are being done. We are completely satisfied would highly recommend Naples Nissan for sales and service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Nissan! Thanks again for the recommendation, and have an amazing day!
I didn’t come to the store for the past 10 years. I finally walked in and met the best person I could ever meet Michael Martino sold me a car in 30 minutes. You need to go see this guy immediately.
I didn’t come to the store for the past 10 years. I finally walked in and met the best person I could ever meet Michael Martino sold me a car in 30 minutes. You need to go see this guy immediately.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Naples Nissan. We try every day to satisfy our customers and it's always nice to know when we succeed.
Michael MARTINO was awesome to work with, process was the best car buying experience I’ve ever had.
Michael MARTINO was awesome to work with, process was the best car buying experience I’ve ever had.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words about your experience here at Naples Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Michael Martinio was great! He made the process for me purchasing a vehicle so smooth. I couldn’t have walked into a better place.
Michael Martinio was great! He made the process for me purchasing a vehicle so smooth. I couldn’t have walked into a better place.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.