Reviews
Maria was very helpful and kept me informed on what was being done to my vehicle.
Maria was very helpful and kept me informed on what was being done to my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Naples Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent Experience with Hector and Chad. The process was pleasant, professional and stress-free. The finance person was also lovely. Highly Recommend this Dealership.
Excellent Experience with Hector and Chad. The process was pleasant, professional and stress-free. The finance person was also lovely. Highly Recommend this Dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your wonderful review! We're thrilled to hear that your experience with Hector, Chad, and our finance team was pleasant, professional, and stress-free. Your recommendation means a lot to us, and we look forward to providing you with the same quality service in the future!
I was well taken care of and everything was explain perfectly. The Service was great !
I was well taken care of and everything was explain perfectly. The Service was great !
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I had an exceptional experience purchasing my car! From start to finish, the entire process was smooth, professional, and stress-free. The team was friendly, knowledgeable, and genuinely made me feel valued as a customer. Everything was explained clearly, there was no unnecessary pressure, and they went above and beyond to make sure I was completely satisfied with my purchase. I absolutely love my new car and couldn’t be happier with the experience. I highly recommend this dealership to anyone looking for a great vehicle and outstanding customer service. They truly made buying a car an enjoyable experience!
I had an exceptional experience purchasing my car! From start to finish, the entire process was smooth, professional, and stress-free. The team was friendly, knowledgeable, and genuinely made me feel valued as a customer. Everything was explained clearly, there was no unnecessary pressure, and they went above and beyond to make sure I was completely satisfied with my purchase. I absolutely love my new car and couldn’t be happier with the experience. I highly recommend this dealership to anyone looking for a great vehicle and outstanding customer service. They truly made buying a car an enjoyable experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Martina, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Really solid experience. Everyone was professional, easy to deal with, and didn’t make the process complicated. Everything went smooth and I’d definitely do business with them again.
Really solid experience. Everyone was professional, easy to deal with, and didn’t make the process complicated. Everything went smooth and I’d definitely do business with them again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Naples Nissan. If you have any further questions, please give us a call. We're always happy to help!
Wow what a great experience we had with Michael martino and the Naples Nissan team go here when you need a car they are always available and willing to help
Wow what a great experience we had with Michael martino and the Naples Nissan team go here when you need a car they are always available and willing to help
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Before bringing my vehicle to Naples Nissan for a routine oil change, it had never leaked any oil. During the service, they told me they had detected an oil leak. After I picked up the vehicle, it began leaking oil, so I took it to my mechanic, who found that the oil drain plug was loose. When I returned to Naples Nissan, they confirmed there was no other oil leak and that the oil was coming only from the drain plug area. My mechanic also found damage to the lower plastic cover and a missing clip, but Nissan refused to take responsibility. I purchased my vehicle there and have always had it serviced there, so this entire experience has seriously affected my trust in their service department. Very disappointing.
Before bringing my vehicle to Naples Nissan for a routine oil change, it had never leaked any oil. During the service, they told me they had detected an oil leak. After I picked up the vehicle, it began leaking oil, so I took it to my mechanic, who found that the oil drain plug was loose. When I returned to Naples Nissan, they confirmed there was no other oil leak and that the oil was coming only from the drain plug area. My mechanic also found damage to the lower plastic cover and a missing clip, but Nissan refused to take responsibility. I purchased my vehicle there and have always had it serviced there, so this entire experience has seriously affected my trust in their service department. Very disappointing.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hector was absolutely fantastic! We plan on returning for our second vehicle in a few weeks. We couldn’t be more pleased from the time we came in s few days to the time we made our final decision! Hector was extremely patient and listened to our exact needs!
Hector was absolutely fantastic! We plan on returning for our second vehicle in a few weeks. We couldn’t be more pleased from the time we came in s few days to the time we made our final decision! Hector was extremely patient and listened to our exact needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us here at Naples Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Hector was helpful but low key and not at all pushy! Fouund it made for a wonderful buying experience. Look forward to purchasing my Bride another Nissan Rogue in the immediate future! 10 out of 10 buying experience!
Hector was helpful but low key and not at all pushy! Fouund it made for a wonderful buying experience. Look forward to purchasing my Bride another Nissan Rogue in the immediate future! 10 out of 10 buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are pleased to hear of your experience with us here at Naples Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
I have been a loyal Nissan customer for 12 years now and have owned four beautiful cars. I am currently driving a Nissan Sentra, and throughout the years, I have always had a positive experience. My salesman, Michael Martino, and the GM, Justin True, have always gone above and beyond to make sure I am happy and satisfied with my cars. Whenever I’ve needed a helping hand or simply had questions, they have always been there for me. As a widow and a single woman, having people I can trust and feel comfortable turning to when it comes to my car is especially important to me. That kind of service and personal attention has been a definite plus and one of the reasons I have remained with Nissan for so many years. Thank you, Michael and Justin, for always taking such good care of me!
I have been a loyal Nissan customer for 12 years now and have owned four beautiful cars. I am currently driving a Nissan Sentra, and throughout the years, I have always had a positive experience. My salesman, Michael Martino, and the GM, Justin True, have always gone above and beyond to make sure I am happy and satisfied with my cars. Whenever I’ve needed a helping hand or simply had questions, they have always been there for me. As a widow and a single woman, having people I can trust and feel comfortable turning to when it comes to my car is especially important to me. That kind of service and personal attention has been a definite plus and one of the reasons I have remained with Nissan for so many years. Thank you, Michael and Justin, for always taking such good care of me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nance, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!