Naples Nissan

Worst dealership experience ever from the top to the bottom. This dealer will not give me my Nissan USA dealership review so I’m making reviews every place possible. I have owned 8 previous Nissan vehicles over the years and all were a 5 star experience. Not Nissan Naples though. This dealer is the epitome of the one to stay away from. I would have never stepped foot on the property if I had read previous reviews. From the games at negotiation of the price, undelivered floor mats that cost me $171 to the incompetence of not paying off my trade in costing me $520. Also, bring your Atty when it’s paperwork time because that’s when the real games begin. The GM does not care and has terrible customer relations skills. BTW just so you know who is leaving this review, I am a retired firefighter/paramedic and Army veteran. Take your money elsewhere and there is a reason they are ranked number 60 out of 68 in Nissan dealerships in Florida. I contacted Nissan USA and filed my complaint while being told Nissan Naples would reach out to me. As I write this, no one has. This shows the level of integrity. I’m just getting started w my reviews and will let as many people as I can to stay away from Nissan Naples.

Purchase was easy and any questions were quickly handled and the sale was consummated within a couple of hours. This purchase was my third QX60 in the last nine years!

I had an excellent experience working with Brian. My car unexpectedly needed a major repair, and he made the entire process smooth and stress-free. He was honest, patient, and took the time to explain all of my options without any pressure. Thanks to Brian?s help, I was able to trade in my car and drive home in a brand-new Nissan Rogue SV. I really appreciate his professionalism and outstanding customer service. I highly recommend asking for Brian if you?re looking for a great car-buying experience!

It was time For my oil change I received a call From dealership to remind me which I thought was very accommodating That it was due and they conviently arranged for my vehicle to be locked up At my home and dropped back Off to me when It was completed.

I have a great experience overall ,the customer service team are great they always make me smile when they talk to me.Erick makes me feel good about the way they treat me as a person and not just as a customer.

My Advisor James is the best. Always professional. Well done on the service and the car is clean. The rest of the Dealership is also professional. And the Facilities are spotless. I?ve been a Nissan owner for over 20 years love their cars.

The service advisor James is very knowledgeable. Service is very thorough. The work is done in a timely manner if you are waiting. Facility is clean and everyone is very friendly.

Great service and really helpful workers! Went out of their way to make appointment work for me! Took extra care to keep my car clean!

Christian does a great job in the service department for me and works with me on my appointments most of the time I?m in a hurry

A special shout out of appreciation to Naples Nissan and Nico especially for assisting with my 2026 Nissan Rogue and a technical issue getting Apple Car Play to work with blue tooth. This is my fifth Nissan Rogue and this year especially I’ve been impressed with the excellent customer service and diligence in solving problems. A very special thank you to Nico for his research and work in resolving my issue.