Reviews
Amazing people will recommend Michael and Justin gave me an amazing deal on my z
Amazing people will recommend Michael and Justin gave me an amazing deal on my z
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had the BEST EXPERIENCE IVE EVER, Justin true help me. I recommend My friends and family
I had the BEST EXPERIENCE IVE EVER, Justin true help me. I recommend My friends and family
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Naples Nissan made my car buying experience fun and easy . I love my new 400Z .
Naples Nissan made my car buying experience fun and easy . I love my new 400Z .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I wanna give a shout out to Michael martino for helping me get the car I wanted and also shout out to Justin True for helping me get the best deal it just show how great of an owner Aron Walker is for picking out such wonderful people thx for helping me out.
I wanna give a shout out to Michael martino for helping me get the car I wanted and also shout out to Justin True for helping me get the best deal it just show how great of an owner Aron Walker is for picking out such wonderful people thx for helping me out.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much to Naples Nissan and assisting me in finding my daughter’s vehicle Aaron Walker, Justin, True and Michael. Martino were amazing to me and I certainly appreciate everything. Naples Nissan did thank you.
Thank you so much to Naples Nissan and assisting me in finding my daughter’s vehicle Aaron Walker, Justin, True and Michael. Martino were amazing to me and I certainly appreciate everything. Naples Nissan did thank you.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Just wanted to give a good shout out to all the members of Naples Nissan. They definitely helped me and my daughter buy the perfect car Michael, Martino and Justin True and Aaron Walker played a big role in it.
Just wanted to give a good shout out to all the members of Naples Nissan. They definitely helped me and my daughter buy the perfect car Michael, Martino and Justin True and Aaron Walker played a big role in it.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
⚠️ WARNING: Please beware before purchasing from Naples Nissan. My experience with Naples Nissan left me feeling like there was a complete lack of integrity throughout the sales process. They will say whatever number you want to hear to get you through the door, but once you arrive, the numbers and information start changing depending on who you are speaking with. I felt pressured by the sales team, and then the pressure continued once I was sitting with the finance department. As a woman purchasing a vehicle, the entire experience was especially uncomfortable. To make matters worse, I purchased a brand-new, very expensive vehicle and never received the floor mats that I was charged $330 for. When I later asked about them, I was told that because it had been more than 30 days, they would not know whether the mats had ever been received. If I could give Naples Nissan zero stars based on my experience, I would.
⚠️ WARNING: Please beware before purchasing from Naples Nissan. My experience with Naples Nissan left me feeling like there was a complete lack of integrity throughout the sales process. They will say whatever number you want to hear to get you through the door, but once you arrive, the numbers and information start changing depending on who you are speaking with. I felt pressured by the sales team, and then the pressure continued once I was sitting with the finance department. As a woman purchasing a vehicle, the entire experience was especially uncomfortable. To make matters worse, I purchased a brand-new, very expensive vehicle and never received the floor mats that I was charged $330 for. When I later asked about them, I was told that because it had been more than 30 days, they would not know whether the mats had ever been received. If I could give Naples Nissan zero stars based on my experience, I would.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Michael martino is one of the best sales people I ever came across. Thank you for all your help, sir will be back.
Michael martino is one of the best sales people I ever came across. Thank you for all your help, sir will be back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Martino, from the moment he came out to meet us by our car. We felt it right away and noticed his Yankee tattoo on his arm because we are from New York. Also not only did we buy a car from him, but we got to talk about New York we were all born in the 1960s so we had the greatest hour and a half that we could’ve ever had buying our dream car and meeting an old friend from back in New York if you ever need a car, I would go straight to this place and ask for Michael Martino and Justin True absolute champions
Michael Martino, from the moment he came out to meet us by our car. We felt it right away and noticed his Yankee tattoo on his arm because we are from New York. Also not only did we buy a car from him, but we got to talk about New York we were all born in the 1960s so we had the greatest hour and a half that we could’ve ever had buying our dream car and meeting an old friend from back in New York if you ever need a car, I would go straight to this place and ask for Michael Martino and Justin True absolute champions
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
⚠️ WARNING: Please beware before purchasing from Naples Nissan. My experience with Naples Nissan left me feeling like there was a complete lack of integrity throughout the sales process. They will say whatever number you want to hear to get you through the door, but once you arrive, the numbers and information start changing depending on who you are speaking with. I felt pressured by the sales team, and then the pressure continued once I was sitting with the finance department. As a woman purchasing a vehicle, the entire experience was especially uncomfortable. To make matters worse, I purchased a brand-new, very expensive vehicle and never received the floor mats that I was charged $330 for. When I later asked about them, I was told that because it had been more than 30 days, they would not know whether the mats had ever been received. If I could give Naples Nissan zero stars based on my experience, I would.
⚠️ WARNING: Please beware before purchasing from Naples Nissan. My experience with Naples Nissan left me feeling like there was a complete lack of integrity throughout the sales process. They will say whatever number you want to hear to get you through the door, but once you arrive, the numbers and information start changing depending on who you are speaking with. I felt pressured by the sales team, and then the pressure continued once I was sitting with the finance department. As a woman purchasing a vehicle, the entire experience was especially uncomfortable. To make matters worse, I purchased a brand-new, very expensive vehicle and never received the floor mats that I was charged $330 for. When I later asked about them, I was told that because it had been more than 30 days, they would not know whether the mats had ever been received. If I could give Naples Nissan zero stars based on my experience, I would.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s a shame that we spoke three days ago and that this is the first time I’m hearing about your concerns. As I mentioned to you on the phone, if you had contacted me within 30 days of purchasing the vehicle and let me know that you were missing the floor mats, I would have been more than happy to provide you with a set of mats at MSRP. However, since the vehicle was purchased a year ago, I had no way of knowing that the mats you had in the vehicle were not the original floor mats provided at the time of purchase. I also wish you had shared your experience with me when we spoke three days ago, particularly your concerns about feeling uncomfortable during the purchasing process. Had I known about that experience at the time, I would have appreciated the opportunity to speak with you and address the situation with my team so that we could make the necessary corrections. Again, this is the first time these concerns have been brought to my attention. If I had been made aware of them in a timely manner, I truly believe I could have addressed your concerns and worked toward a resolution. On a personal note, I am married and have three beautiful women in my life—my wife and two daughters. I would never want them, or any customer, to come into my dealership and feel uncomfortable or disrespected. That is not the experience I want anyone to have. Thank you for taking the time to share your feedback. I’m genuinely sorry that we were unable to resolve the concerns you brought to my attention regarding the floor mats, and I appreciate the opportunity to hear your perspective. Sincerely, Justin True