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Naples Nissan

(1,355 reviews)
Visit Naples Nissan
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–3:00pm
Sunday 10:00am–6:00pm Closed
Used (855) 528-1609 (855) 528-1609
Service (866) 445-4811 (866) 445-4811

Reviews

(1,355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Nissan from DealerRater.

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Great Oil Change to Synthetic Oil

They were kind attentive and did good work . It didn't take too long . I am satisfied with everything. I always have a good experience at Naples Nissan. Mary Lynn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so happy to hear it Mary Lynn! Thanks for your wonderful feedback!

Amazing service!

I wanted to take a moment to thank my amazing service advisor at Naples Nissan. Jesenia was very helpful and tentative. I will recommend Naples Nissan to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive review! We really appreciate your feedback about our team!

Service My Car at Naples Nissan

I used this dealer to service my Nissan Maxima 2016 car. Always received great service on the first visit each time. Listened to my issues and tried to help solve them. Very professional and knowledgeable. My services completed within the time promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're happy we could be of service! Thanks for your great review!

Miss Waller

I had a wonderful experience at Naples Nissan as I always have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so happy to hear that! We can't wait to see you again!

Tire repair

In and out no problems. Also did routine check and free wash as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad we could help! Thanks for taking the time to let us know how we did!

Great customer service

I planned on getting a new car when I walked into the dealership yesterday. I spent time with Imad and he was very patient with me, answering all of my questions. After chatting for a bit I decided that a pre-owned car would be best for my family. I fell in love with a pre-owned vehicle and Imad did absolutely EVERYTHING he could to make the deal work. Lori went over everything with the financing and she was just so genuine and easy to speak with. She answered all of my five million questions and made me more comfortable with the process. Overall, I would buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your awesome feedback! We really appreciate your feedback!

Customer

Excelente experience, the customer service person, all the staff, very friendly and helpful. Very happy with the dealer and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review, Zoila! We are glad we could help!

Excellent sales team, start to finish

I bought a 13 year old used car from these guys and was treated the same as if I bought new. That says a lot about the sales team and all other staff involved. Ken Caraglio went above and beyond to resolve a minor issue with the car that I did not notice until I got home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are happy we could be of service! Thanks a ton for your review!

Peggy Mazaras

Peggy Mazaras was great. So friendly and helpful. Got my car right in and car was done on time at a reasonable cost. I will definitely be back. It was my first experience with your dealership and I was very impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for your positive review, Robby! We're happy we could help you out!

Great service!

Greatt service! Called to get my head rest replaced in recent purchase vehicle. Prompt service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your great review! We are happy we could help!