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Germain Toyota

(3,030 reviews)
Visit Germain Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (239) 494-6851 (239) 494-6851
Used (239) 431-9003 (239) 431-9003
Service (866) 518-9406 (866) 518-9406

Inventory

See all 315 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2007.
Home of the Germain Advantage. When you purchase a new Toyota from Germain Toyota you get: complimentary basic maintenance for 2 years provided by Toyota; loaner cars for all major services; courtesy service shuttle; complimentary wireless internet access. See dealer for complete details.
Simple, Fast and Easy

Service center

Phone number (866) 518-9406

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,030 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Toyota from DealerRater.

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Very kind and helpful people work there.

Very kind and helpful people work there.Marco is great at doing his job I would recommend anyone to go there

Very kind and helpful people work there.

Very kind and helpful people work there.Marco is great at doing his job I would recommend anyone to go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Susan, your recommendation means the world to us! Thank you for choosing Germain Toyota of Naples and for highlighting Marco's great work.

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Greeted us promptly and provided our needs for a new

Greeted us promptly and provided our needs for a new vehicle. Cared about customers and provided all detailed info.

Greeted us promptly and provided our needs for a new

Greeted us promptly and provided our needs for a new vehicle. Cared about customers and provided all detailed info.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation of our team means the world to us! Thank you for choosing Germain Toyota of Naples and for sharing your kind words.

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Went there for service and left with a new car .

Went there for service and left with a new car . Thank you Luis for all your help

Went there for service and left with a new car .

Went there for service and left with a new car . Thank you Luis for all your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Here at Germain Toyota of Naples, we are always thankful for positive feedback from our customers. Thank you for giving Luis a shout-out!

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The guys the sales department or the most polite while

The guys the sales department or the most polite while spoken salesman I've ever seen in a car lot. They bend over backwards to do whatever they can to help you. You could not ask for anything more. I've been to a lot of car lots of my time, even with some friends working there. None of them match up to the guys on the used car lot. They definitely run a tight ship. We are very happy thank you guys.

The guys the sales department or the most polite while

The guys the sales department or the most polite while spoken salesman I've ever seen in a car lot. They bend over backwards to do whatever they can to help you. You could not ask for anything more. I've been to a lot of car lots of my time, even with some friends working there. None of them match up to the guys on the used car lot. They definitely run a tight ship. We are very happy thank you guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Allen, our team will be thrilled to receive your feedback! Thank you for giving Germain Toyota of Naples your business and highlighting the top-notch service you received. We appreciate your support and hope to welcome you back again down the road!

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Carson provided an awesome experience for my family and

Carson provided an awesome experience for my family and I. I told him my budget and he had me as close to the number as he could get me without going back and forth. Hard to find the honesty and attention to detail he showed throughout the process these days. Thank you for all of your help and we love our new 2025 Sienna!

Carson provided an awesome experience for my family and

Carson provided an awesome experience for my family and I. I told him my budget and he had me as close to the number as he could get me without going back and forth. Hard to find the honesty and attention to detail he showed throughout the process these days. Thank you for all of your help and we love our new 2025 Sienna!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This feedback is everything we hope for! Thank you for choosing Germain Toyota of Naples and for sharing your experience with Carson and the team. Enjoy your new 2025 Toyota Sienna!

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Great buying experience all around!

Great buying experience all around!! Great customer service and communication. Highly recommend Germain Toyota when buying a vehicle.

Great buying experience all around!

Great buying experience all around!! Great customer service and communication. Highly recommend Germain Toyota when buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alex, thank you for your business and outstanding review of Germain Toyota of Naples! We are happy to have you as a customer.

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Always willing to help!

Always willing to help! Great service and wonderful people who all want to be of service to the customer. I am very happy with all those I've come in contact with. I recommend purchasing a car from them and then having it serviced by their servicing department. As you can see I'm pretty pleased with them.

Always willing to help!

Always willing to help! Great service and wonderful people who all want to be of service to the customer. I am very happy with all those I've come in contact with. I recommend purchasing a car from them and then having it serviced by their servicing department. As you can see I'm pretty pleased with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

This feedback has made our day, Thomas! Thank you for choosing Germain Toyota of Naples and for sharing your support on behalf of our team. We look forward to the next opportunity to assist you!

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Extremely sufficient and professional about my vehicle

Extremely sufficient and professional about my vehicle experience with lots of options to keep my Camry dependable

Extremely sufficient and professional about my vehicle

Extremely sufficient and professional about my vehicle experience with lots of options to keep my Camry dependable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that your experience at Germain Toyota of Naples was both professional and efficient, with plenty of options for keeping your Camry dependable. Thank you for choosing us!

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it's was a dream i can't slept last night because I'm

it's was a dream i can't slept last night because I'm too much happy.Thanks Emmanuel your the best and thank you all team Toyota at naples .i love my new new Toyota Corolla Cross.

it's was a dream i can't slept last night because I'm

it's was a dream i can't slept last night because I'm too much happy.Thanks Emmanuel your the best and thank you all team Toyota at naples .i love my new new Toyota Corolla Cross.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marie Louise, we're delighted to hear that Emmanuel and the Germain Toyota of Naples team made your experience so memorable! Enjoy every moment with your new Toyota Corolla Cross!

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We have been having a problem with our service contract

We have been having a problem with our service contract and getting our Lexus repaired. It was very frustrating. The Assistant Service Manager, Daniel Chmielowski stepped up and fixed our problem. This is our sixth Lexus.

We have been having a problem with our service contract

We have been having a problem with our service contract and getting our Lexus repaired. It was very frustrating. The Assistant Service Manager, Daniel Chmielowski stepped up and fixed our problem. This is our sixth Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, we're glad to hear that Daniel was able to resolve the issue with your service contract here at Germain Toyota of Naples. Thank you for trusting us with your vehicle's care!

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