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Germain Toyota

(2,936 reviews)
Visit Germain Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–6:00pm Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (239) 494-6851 (239) 494-6851
Used (239) 431-9003 (239) 431-9003
Service (866) 518-9406 (866) 518-9406

Inventory

See all 342 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2007.
Home of the Germain Advantage. When you purchase a new Toyota from Germain Toyota you get: complimentary basic maintenance for 2 years provided by Toyota; loaner cars for all major services; courtesy service shuttle; complimentary wireless internet access. See dealer for complete details.
Simple, Fast and Easy

Service center

Phone number (866) 518-9406

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Toyota from DealerRater.

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Para mí es el mejor, es el único Dealer donde voy a

Para mí es el mejor, es el único Dealer donde voy a comprar desde que estoy en este país.

Para mí es el mejor, es el único Dealer donde voy a

Para mí es el mejor, es el único Dealer donde voy a comprar desde que estoy en este país.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gracias por hacer negocios con nosotros en Germain Toyota of Naples! Estamos felices de saber que su experiencia fue positiva.

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El trato y respeto es excelente tanto de el Sr Esteban,

El trato y respeto es excelente tanto de el Sr Esteban, como del Sr David. Les agradezco mucho por toda la ayuda brindada, los reconiendo al 100%

El trato y respeto es excelente tanto de el Sr Esteban,

El trato y respeto es excelente tanto de el Sr Esteban, como del Sr David. Les agradezco mucho por toda la ayuda brindada, los reconiendo al 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ana, gracias por la recomendación! Nos alegra saber que Esteban y David le brindaron un excelente servicio en Germain Toyota of Naples. Estamos aquí para ayudarle siempre que lo necesite!

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I went in not precisely sure of what car I was interested

I went in not precisely sure of what car I was interested in buying but with Jennifer’s help providing me with all the available options I was able to find my perfect buy. The process took some time but all my questions were answered and I was able to get a deal that suited me. Many thanks to Jennifer and all the folks at Germain Toyota.

I went in not precisely sure of what car I was interested

I went in not precisely sure of what car I was interested in buying but with Jennifer’s help providing me with all the available options I was able to find my perfect buy. The process took some time but all my questions were answered and I was able to get a deal that suited me. Many thanks to Jennifer and all the folks at Germain Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Wayne, we're delighted to hear that Jennifer and the Germain Toyota of Naples team helped you find your perfect car! Thank you for sharing your experience with us. Enjoy your new ride!

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El mejor servicio,atención al cliente,lo recomiendo 100

El mejor servicio,atención al cliente,lo recomiendo 100 por ciento,estoy satisfecha con todo,muchísimas gracias y bendiciones.

El mejor servicio,atención al cliente,lo recomiendo 100

El mejor servicio,atención al cliente,lo recomiendo 100 por ciento,estoy satisfecha con todo,muchísimas gracias y bendiciones.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gracias por compartir su experiencia positiva con Germain Toyota of Naples! Nos alegra saber que está satisfecha con nuestro servicio y atención al cliente. Apreciamos mucho sus recomendaciones y buenos deseos.

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An excellent experience, good treatment, good price, I

An excellent experience, good treatment, good price, I recommend this dealer, they have the most honest people in America.

An excellent experience, good treatment, good price, I

An excellent experience, good treatment, good price, I recommend this dealer, they have the most honest people in America.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Abner, thank you for recommending Germain Toyota of Naples! We're delighted to hear about your excellent experience and appreciate the kind words.

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I so happy with Toyota for helping me get a car that I

I so happy with Toyota for helping me get a car that I like Thank you you so much

I so happy with Toyota for helping me get a car that I

I so happy with Toyota for helping me get a car that I like Thank you you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new ride, Ruby! Our team at Germain Toyota of Naples wishes you happy miles ahead.

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Elbert was the best!

Elbert was the best! He was courteous, informative, energetic, friendly and very helpful to us. What a great employee Germain has in him!

Elbert was the best!

Elbert was the best! He was courteous, informative, energetic, friendly and very helpful to us. What a great employee Germain has in him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing Elbert's exceptional service at Germain Toyota of Naples! We're delighted to hear he made your experience a positive one.

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Guys I’m so excited for the truck Ram Yow Emmanuel K.

Guys I’m so excited for the truck Ram Yow Emmanuel K..Floreal thanks for the service I really appreciate you Dude

Guys I’m so excited for the truck Ram Yow Emmanuel K.

Guys I’m so excited for the truck Ram Yow Emmanuel K..Floreal thanks for the service I really appreciate you Dude

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you're excited about your new truck! Emmanuel and the Germain Toyota of Naples team are thrilled you had a great experience. Thanks for choosing us, and enjoy your ride!

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With the service, with the speed, everything is fine.

With the service, with the speed, everything is fine. Now I don't understand why, in more than three visits, I have tried to solve a problem and I haven't been able to. They have played me with answers and lies. Greetings, thank you for everything.

With the service, with the speed, everything is fine.

With the service, with the speed, everything is fine. Now I don't understand why, in more than three visits, I have tried to solve a problem and I haven't been able to. They have played me with answers and lies. Greetings, thank you for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hansel, thank you for sharing your feedback. We're sorry to hear about the ongoing issue and would like to address it promptly at Germain Toyota of Naples. Please reach out so we can work towards a resolution together!

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Quick to check in and keep informed about what happening

Quick to check in and keep informed about what happening with my car. Very polite and service oriented toward customers.

Quick to check in and keep informed about what happening

Quick to check in and keep informed about what happening with my car. Very polite and service oriented toward customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with Germain Toyota of Naples! We're delighted to hear that our team provided prompt and courteous service. We appreciate your support and look forward to serving you again in the future!

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