Reviews
Today I had a great buying experience with Eric Hart and Miguel Mitchell of Germain Toyota of Naples; they are a great sales/finance team who care about their customers. I originally had a maintenance appointment and Rudy Vargas from the service department also helped to make this transaction smooth. Thank you everyone - 5 stars to all three of them!
Today I had a great buying experience with Eric Hart and Miguel Mitchell of Germain Toyota of Naples; they are a great sales/finance team who care about their customers. I originally had a maintenance appointment and Rudy Vargas from the service department also helped to make this transaction smooth. Thank you everyone - 5 stars to all three of them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ricardo, we're so pleased to hear this glowing feedback about our team! We will pass along your kind words to Eric, Miguel, and Rudy. Thank you for choosing Germain Toyota of Naples!
I came into the showroom and was met by Joshua, who could not have been more personable. He asked me a few questions about what brought me in, helped me to quickly identify a vehicle and took me for a test drive. This part of the process was relatively quick and easy. He was very knowledgeable about the cars we previewed. He answered all of my questions and showed me many of the features. I purchased a vehicle and could not have been happier. I would highly recommend Germain Toyota and especially Josh!
I came into the showroom and was met by Joshua, who could not have been more personable. He asked me a few questions about what brought me in, helped me to quickly identify a vehicle and took me for a test drive. This part of the process was relatively quick and easy. He was very knowledgeable about the cars we previewed. He answered all of my questions and showed me many of the features. I purchased a vehicle and could not have been happier. I would highly recommend Germain Toyota and especially Josh!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Don, we're glad Joshua provided such a smooth and knowledgeable experience! Congratulations on your new vehicle, and thank you for choosing Germain Toyota of Naples!
He was the worst experience I have in my whole life. They told me they was gonna give me a car rental when not charge and then when I went out there, I had to wait four hours to my car is done.
He was the worst experience I have in my whole life. They told me they was gonna give me a car rental when not charge and then when I went out there, I had to wait four hours to my car is done.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Germain Toyota of Naples is a good place to take your car in for service.
Germain Toyota of Naples is a good place to take your car in for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Germain Toyota of Naples, we appreciate your positive feedback!
Anthony muy bueno y dedicado en su atención, excelente servicio siempre , atentos a sus clientes, y los recomiendo.
Anthony muy bueno y dedicado en su atención, excelente servicio siempre , atentos a sus clientes, y los recomiendo.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gracias, Deisy! Nos alegra saber que Anthony y nuestro equipo han brindado un excelente servicio. Gracias por recomendar a Germain Toyota of Naples!
Tube una bonita experiencia con mi vendedor y su equipo quisiera agradecerle a Giovani por su pasiencia y por su trabajo
Tube una bonita experiencia con mi vendedor y su equipo quisiera agradecerle a Giovani por su pasiencia y por su trabajo
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gracias por elegir Germain Toyota of Naples y por darnos su confianza. Su reseña significa mucho para Giovani y nuestro equipo.
Took care of car quickly. Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary
Took care of car quickly. Very polite and courteous service people. Extra parts they wanted to replace were overpriced and in the case of the air filter, not even necessary
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry to see your feedback about our pricing, but we’re happy to see you enjoyed the rest of your experience with our team! If there is anything we can do for you, please let us know. Take care, from all of us at Germain Toyota of Naples.
Christopher, my advisor, very professional, helpful and polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!*****
Christopher, my advisor, very professional, helpful and polite .I listen to his advice and change filters. Very happy with the interior air, no more dust. Thanks!*****
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Christopher provided such professional and helpful service at Germain Toyota of Naples. Thank you for your feedback and enjoy the clean air!
The service was timely and staff was professional. Service reports were given electronically in a very timely manner and was then carefully explained by the staff.
The service was timely and staff was professional. Service reports were given electronically in a very timely manner and was then carefully explained by the staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jacqueline, we're pleased to know our team kept you well-informed and made the process smooth. We appreciate your feedback and look forward to serving you again at Germain Toyota of Naples!
Me ciento muy bien el bendedor habra muy bien con migo muchas gracias por su servicio
Me ciento muy bien el bendedor habra muy bien con migo muchas gracias por su servicio
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias por esta reseña positiva para Germain Toyota of Naples. Esperamos verle pronto!