Reviews
RUDY WAS VERY HELPFUL BUT I WOULD LIKE TO KNOW HOW SOON I CAN COME BACK FOR THE BALANCE OF THE TACOMA RECALL
RUDY WAS VERY HELPFUL BUT I WOULD LIKE TO KNOW HOW SOON I CAN COME BACK FOR THE BALANCE OF THE TACOMA RECALL
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting Germain Toyota of Naples. We’ll pass along your compliments to Rudy and be sure someone reaches out to discuss the next steps of the recall. Take care!
Anne-Marie was very professional helped me out immensely I would recommend her to anybody she is who I will be dealing with if I ever have to come back in to have my truck looked at.
Anne-Marie was very professional helped me out immensely I would recommend her to anybody she is who I will be dealing with if I ever have to come back in to have my truck looked at.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony at Germain Toyota is a very attentive professional. I have dealt with him for over 3 years since owning my Toyota. He gets a 5 star rating from me as I appreciate his attention to detail and is very honest. Germain Toyota is lucky to have him as an employee
Anthony at Germain Toyota is a very attentive professional. I have dealt with him for over 3 years since owning my Toyota. He gets a 5 star rating from me as I appreciate his attention to detail and is very honest. Germain Toyota is lucky to have him as an employee
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, thank you for sharing your wonderful feedback about Anthony and for being a loyal customer at Germain Toyota of Naples. We truly appreciate your trust in our team!
Muy bien todo muy bien servicio pero me gustaría que cuando uno valla por el cambio de aceite te frieguen el carro un poco así me lo hacían en el dealer de la Audi
Muy bien todo muy bien servicio pero me gustaría que cuando uno valla por el cambio de aceite te frieguen el carro un poco así me lo hacían en el dealer de la Audi
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias por sus comentarios y sugerencias, Yida! Nos alegra saber que está satisfecho con el servicio en Germain Toyota of Naples. Lo tomaremos en cuenta para el futuro.
Elbert provided me an excellent services. He was pretty detailed . Super start . Thank you very much
Elbert provided me an excellent services. He was pretty detailed . Super start . Thank you very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Germain Toyota of Naples, Melissa. Elbert will appreciate your kind words.
My service writer,Frank, answered all questions... Service was provided in just a short amount of time...Always a pleasant experience at Toyota
My service writer,Frank, answered all questions... Service was provided in just a short amount of time...Always a pleasant experience at Toyota
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback! We’re glad Frank and the team took such good care of you. See you next time at Germain Toyota of Naples!
Excelente servicio amabilidad disponibilidad muy especialmente la comunicación tanto del vendedor como del financiero muy linda persona y muy alegres
Excelente servicio amabilidad disponibilidad muy especialmente la comunicación tanto del vendedor como del financiero muy linda persona y muy alegres
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gracias por sus comentarios maravillosos sobre nuestro equipo, Miriam! Nos alegra que su experiencia fue tan positiva. Gracias por elegir Germain Toyota of Naples!
had excellent service with Ann overseeing the visit.As usual she moved me through quickly and advised me helpfully really what needed to be done.
had excellent service with Ann overseeing the visit.As usual she moved me through quickly and advised me helpfully really what needed to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kathryn, we're so glad Ann provided such excellent service. Thank you for choosing Germain Toyota of Naples!
The staff was very honest , looked for what type of vehicle I asked for and did not try persuading me into something different . All checks on my credit was presented to me in writing . Elbert is a grade A salesman with the customers needs as his priority .
The staff was very honest , looked for what type of vehicle I asked for and did not try persuading me into something different . All checks on my credit was presented to me in writing . Elbert is a grade A salesman with the customers needs as his priority .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Henry, thank you for highlighting Elbert and our team’s commitment to transparency and customer satisfaction! Your experience is what we strive for at Germain Toyota of Naples. We look forward to seeing you again!
The advisor received me, and He reviewed the details about the maintenance (tasks necessary and time). He explained to me what the technician found, and He offered a suggestion to keep the vehicle in good condition. The service was great.
The advisor received me, and He reviewed the details about the maintenance (tasks necessary and time). He explained to me what the technician found, and He offered a suggestion to keep the vehicle in good condition. The service was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ian, we are grateful for your feedback! It's great to hear that you had a thorough and informative experience with our team. Your satisfaction is our priority and we look forward to assisting you with any future auto needs. See you next time at Germain Toyota of Naples!