Reviews
Guys I’m so excited for the truck Ram Yow Emmanuel K.
Guys I’m so excited for the truck Ram Yow Emmanuel K..Floreal thanks for the service I really appreciate you Dude
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you're excited about your new truck! Emmanuel and the Germain Toyota of Naples team are thrilled you had a great experience. Thanks for choosing us, and enjoy your ride!
With the service, with the speed, everything is fine.
With the service, with the speed, everything is fine. Now I don't understand why, in more than three visits, I have tried to solve a problem and I haven't been able to. They have played me with answers and lies. Greetings, thank you for everything.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hansel, thank you for sharing your feedback. We're sorry to hear about the ongoing issue and would like to address it promptly at Germain Toyota of Naples. Please reach out so we can work towards a resolution together!
Good customer service skills very friendly and kind
Good customer service skills very friendly and kind knowledge what he’s doing explaining everything makes people feel comfortable to ask questions I suggest you Adam is the best for this company thank you.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback! We're glad to hear that Adam provided excellent service and made your experience at Germain Toyota of Naples comfortable. We appreciate your recommendation and look forward to assisting you again in the future!
Quick to check in and keep informed about what happening
Quick to check in and keep informed about what happening with my car. Very polite and service oriented toward customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with Germain Toyota of Naples! We're delighted to hear that our team provided prompt and courteous service. We appreciate your support and look forward to serving you again in the future!
Best dealership thanks Ray and thanks Roberto for all
Best dealership thanks Ray and thanks Roberto for all your help everything was fast and easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review of Germain Toyota of Naples, Fernando! Ray and Roberto will appreciate the shout-out.
Very understanding and knowledgeable staff , I felt
Very understanding and knowledgeable staff , I felt comfortable and no pressure when working with Juan to help find me a vehicle I could afford
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's awesome that Juan helped you find a vehicle you love within your budget! Thanks for trusting Germain Toyota of Naples with your business, and enjoy the ride!
Excellent service very professional and polite.
Excellent service very professional and polite. All questions are answered by accurate information. Always good access actitud
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ana, thank you for the wonderful feedback! We're glad to hear that our team at Germain Toyota of Naples provided professional and polite service during your recent visit. See you next time!
Lots of positivity, enthusiasm and desire to help, A
Lots of positivity, enthusiasm and desire to help, A fantastic team, with professionalism, From the manager to the sellers, Manuel, Howar, everyone is great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Toyota of Naples provided such a positive and professional experience. We appreciate your support and look forward to serving you again in the future!
Every experience I’ve ever had with GermainToyota has
Every experience I’ve ever had with GermainToyota has been outstanding. My salesman was outstanding getting Ohio plates was great. I would recommend this dealer to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experiences with Germain Toyota of Naples have been outstanding, John! Thank you for recommending us, and we're glad we could assist with getting those Ohio plates. We look forward to serving you again in the future!
The dealership replaced my battery without any problem ;
The dealership replaced my battery without any problem ; they were all nice & helpful 👍👍👍 I’ll be sure to return 👍👍👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sam, we're delighted to hear that our team at Germain Toyota of Naples provided you with a seamless battery replacement experience. We look forward to welcoming you back in the future!