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Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 7:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.9
2016 lifetime reviews. Includes reviews of Germain Lexus of Naples from DealerRater.com
  • frank stanton

    Alyson Chatham is prompt, knowledgeable , and appears to be very concerned that my vehicle is serviced properly. I trust her judgment on what I s...

    Dealer Response

    Thank you for your business and the trust you have shown in in Alyson and our dealership. We have only yours and your Lexus' best interest at hear...


    Show Full Review

    Alyson Chatham is prompt, knowledgeable , and appears to be very concerned that my vehicle is serviced properly. I trust her judgment on what I should have done, and feel she is honest in the recommendations made, There never seems to be any attempt to load up unnecessarily on items to be handled.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and the trust you have shown in in Alyson and our dealership. We have only yours and your Lexus' best interest at heart. Best Regards, Zach Germain General Manager


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  • Always accommodating, in a great mood and very helpful
    May 22, 2017

    Alison is always in great spirits and very accommodating with scheduling. In addition she's very thorough and her explanations and always ready to...

    Germain Lexus of Naples

    We thank you for your business and for sharing such kind words about Alyson. Best Regards, Zach Germain General Manager


    Show Full Review

    Alison is always in great spirits and very accommodating with scheduling. In addition she's very thorough and her explanations and always ready to answer questions about service or my car in general

    Does recommend this dealer
    Came in for service or repair
    Germain Lexus of Naples

    We thank you for your business and for sharing such kind words about Alyson. Best Regards, Zach Germain General Manager


    Hide Full Review
  • Amazing Experience!
    May 21, 2017

    I???m not afraid to travel to get the best deal on a car and I talked with many dealers throughout Florida about the exact RX 350 I wanted. Chuck...

    Germain Lexus of Naples

    We truly appreciate your business both sales and service. Thank you for your kind words and recommendations. Our staff looks forward to our contin...


    Show Full Review

    I???m not afraid to travel to get the best deal on a car and I talked with many dealers throughout Florida about the exact RX 350 I wanted. Chuck Koenig at Germain Lexus blew away all competitors with price and terms, and blew me away with exceptional customer service! I have purchased many cars, and this is our 5th Lexus RX350, but this purchase was by far the best experience I have had. I knew exactly what wanted, and Chuck made it happen in a very low pressure, professional manner. He knows the Lexus products incredibly well, and there is a reason why his desk is literally filled with ???Salesperson of The Year??? awards. Chuck Koenig is the best of the best as is Germain Lexus. Everything was quick, smooth, and exactly as promised. I will not buy from anyone else in the future. I have been servicing my Lexus vehicles at Germain Lexis for more than 10 years, and John McCloskey is awesome in the service department. Again, best of the best. Fair and honest, and makes you feel welcome and comfortable. If you have an opportunity to buy and/or service a vehicle at Germain Lexus of Naples, I guarantee you will not be disappointed. I highly recommend Chuck Koenig in sales and John McCloskey in service.

    Does recommend this dealer
    Germain Lexus of Naples

    We truly appreciate your business both sales and service. Thank you for your kind words and recommendations. Our staff looks forward to our continued relationship and continuing to provide you with quality service throughout your ownership. Best Regards, Zach Germain General Manager


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2008

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.