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Germain Lexus of Naples

(3,810 reviews)
Visit Germain Lexus of Naples
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 consumer dealer award
View 9 awards
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (239) 366-5322 (239) 366-5322
Used (239) 366-5329 (239) 366-5329
Service (239) 366-5331 (239) 366-5331

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2022.
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.

Service center

Phone number (239) 366-5331

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(3,810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Lexus of Naples from DealerRater.

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Germain Lexus has always taken care of my needs and wants

Germain Lexus has always taken care of my needs and wants in every way from the salesman Jeff Smith to the Service Advisor Lee Glesmer and the entire management team.Truly outstanding in all aspects would not hesitate to recommend this 5 star dealership.

Germain Lexus has always taken care of my needs and wants

Germain Lexus has always taken care of my needs and wants in every way from the salesman Jeff Smith to the Service Advisor Lee Glesmer and the entire management team.Truly outstanding in all aspects would not hesitate to recommend this 5 star dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's so nice to hear! Thank you for honoring us with your patronage over the years. We're so pleased Jeff, Lee, and the team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you. Regards, Don Nelson - General Manager

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We have bought many cars at Germain Lexus and love our

We have bought many cars at Germain Lexus and love our salesman Lu Gani. He is just the best and will help you all the way with your transaction. Seriously, go see Lu you will be very happy you did.

We have bought many cars at Germain Lexus and love our

We have bought many cars at Germain Lexus and love our salesman Lu Gani. He is just the best and will help you all the way with your transaction. Seriously, go see Lu you will be very happy you did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rosanne, thanks for letting us know how much you have enjoyed working with Lu any time you're in the market for something new. We appreciate your kind words, and look forward to being of service to you for many years to come. Regards, Don Nelson - General Manager

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Larry Vasco and the team at Germain Lexus of Naples were

Larry Vasco and the team at Germain Lexus of Naples were excellent. It took about 10 weeks to get the LC 500 I wanted which is what Larry told me up front. He kept me updated with just the right amount of contact, and arranged delivery within 24 hours of the car arriving at the dealership. It was a great experience and the car is awesome!

Larry Vasco and the team at Germain Lexus of Naples were

Larry Vasco and the team at Germain Lexus of Naples were excellent. It took about 10 weeks to get the LC 500 I wanted which is what Larry told me up front. He kept me updated with just the right amount of contact, and arranged delivery within 24 hours of the car arriving at the dealership. It was a great experience and the car is awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Scott Fielding was great.

Scott Fielding was great. I was greeter immediately, escorted to waiting area and then Scott took me to his office to review services. I was out in less than 2 hours. Overall a very good experience.

Scott Fielding was great.

Scott Fielding was great. I was greeter immediately, escorted to waiting area and then Scott took me to his office to review services. I was out in less than 2 hours. Overall a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for letting us know how pleased you were with Scott's exceptional service, Mary. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again! Regards, Don Nelson - General Manager

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Adria Levy was excellent in discussing the Germain

Adria Levy was excellent in discussing the Germain service process. You deserve a raise, Tks.

Adria Levy was excellent in discussing the Germain

Adria Levy was excellent in discussing the Germain service process. You deserve a raise, Tks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jon, thank you for your trust in our service team! We're happy Adria provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Regards, Don Nelson - General Manager

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Dan Rusinik is my service advisor.

Dan Rusinik is my service advisor. I make a point of requesting Dan. He is very knowledgeable, happy to accommodate and grateful for my business. Dan is an asset to the Lexus team

Dan Rusinik is my service advisor.

Dan Rusinik is my service advisor. I make a point of requesting Dan. He is very knowledgeable, happy to accommodate and grateful for my business. Dan is an asset to the Lexus team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Doris, thank you for reporting on the exceptional work Dan does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Lexus for the highest quality service. Regards, Don Nelson - General Manager

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Danny Rusinik is great explaining what needs to be done,

Danny Rusinik is great explaining what needs to be done, what is necessary and what is optional and benefits of service which is recommended. Danny is friendly , responsive and a pleasure to work with. He has been my service representative for 10 years at Germain Lexus

Danny Rusinik is great explaining what needs to be done,

Danny Rusinik is great explaining what needs to be done, what is necessary and what is optional and benefits of service which is recommended. Danny is friendly , responsive and a pleasure to work with. He has been my service representative for 10 years at Germain Lexus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Michael, we truly appreciate your continued business, and we're glad Danny has always taken such great care of you and your vehicle. Thank you for making Germain Lexus your #1 choice for service! Regards, Don Nelson - General Manager

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Leland Glesmer works extremely well with clients.

Leland Glesmer works extremely well with clients. Lee is professional and friendly and explains what is needed to keep my car in. Great running shape I am comfortable and confident working with Lee

Leland Glesmer works extremely well with clients.

Leland Glesmer works extremely well with clients. Lee is professional and friendly and explains what is needed to keep my car in. Great running shape I am comfortable and confident working with Lee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Elaine, thanks for taking a moment to share positive and encouraging feedback on Leland! Your loyalty to Germain Lexus is an honor, and we hope to continue being your #1 choice for years to come. See you next time! Regards, Don Nelson - General Manager

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I am writing to express my sincere appreciation for the

I am writing to express my sincere appreciation for the exceptional customer service Ms. Adria (Dree) Levy provided. Her sincere dedication, professionalism and commitment to excellence have not gone unnoticed. Her ability to handle my needs with demonstrating patience and kindness with such efficiency and a positive attitude truly sets her apart. It is employees like her who make a significant impact on customers and contribute to the success of Germaine Lexus. I greatly value her hard work and the outstanding service she brings to your team. Thank you, Dree, for going above and beyond to ensure a great experience. Your efforts are truly appreciated, and I am grateful to have you as my service representative. Keep up the great work!

I am writing to express my sincere appreciation for the

I am writing to express my sincere appreciation for the exceptional customer service Ms. Adria (Dree) Levy provided. Her sincere dedication, professionalism and commitment to excellence have not gone unnoticed. Her ability to handle my needs with demonstrating patience and kindness with such efficiency and a positive attitude truly sets her apart. It is employees like her who make a significant impact on customers and contribute to the success of Germaine Lexus. I greatly value her hard work and the outstanding service she brings to your team. Thank you, Dree, for going above and beyond to ensure a great experience. Your efforts are truly appreciated, and I am grateful to have you as my service representative. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Adele, thank you for recognizing Adria's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Adria and the Germain Lexus team may serve you. Regards, Don Nelson - General Manager

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Frank Concepcion was very professional, courteous and

Frank Concepcion was very professional, courteous and knowledgeable. He listened and understood our needs & delivered.

Frank Concepcion was very professional, courteous and

Frank Concepcion was very professional, courteous and knowledgeable. He listened and understood our needs & delivered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your thoughtful feedback, Colette and George. We're glad Frank took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day! Regards, Don Nelson - General Manager

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