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Cars for Sale   /   Dealers  /  Germain Lexus of Naples

Germain Lexus of Naples

4.9 out of 5 4.9
2290 reviews
13491 Tamiami Trail N Naples, FL 34110
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 7:00 PM

Germain Lexus of Naples Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (866) 580-2212
Used (866) 578-3674
Service (888) 862-1766

Inventory

NEW
$50,439 MSRP
2018 Lexus IS 350
  • Exterior Color: Ultra White
  • Interior Color: Red
  • Transmission: 8-Speed Automatic
  • Drivetrain: RWD
NEW
$62,299 MSRP
2019 Lexus RX 450h
  • Exterior Color: Ultra White
  • Interior Color: Black
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$56,699 MSRP
2019 Lexus GX 460
  • Exterior Color: Onyx Black
  • Interior Color: Sepia
  • Transmission: 6-Speed Automatic
  • Drivetrain: 4WD
NEW
$88,455 MSRP
2019 Lexus LX 570
  • Exterior Color: Black
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: 4WD
NEW
$98,369 MSRP
2019 Lexus LX 570
  • Exterior Color: Silver
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: 4WD
NEW
$54,705 MSRP
2019 Lexus RX 350
flame-solid

HOT CAR

  • Exterior Color: Cashmere Metallic
  • Interior Color: Parchment
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD

Our Employees

(5.0) 77 reviews

Beverly Coppola

Service Advisor
(5.0) 113 reviews

Mike Lawson

Finance Director
(5.0) 13 reviews

Zach Germain

General Manager
(5.0) 7 reviews

Armando Tovar

Client Advisor
(5.0) 86 reviews

Shawn Chapman

Service Manager
(5.0) 74 reviews

John McCloskey

Service Consultant
(5.0) 64 reviews

Alyson Chatham

Service Consultant
(5.0) 58 reviews

Wayne McLeod

Sales Consultant
(5.0) 31 reviews

Lu Gani

Lexus Certified Sales
(5.0) 29 reviews

Giovanni Blasi

Technology Specialist

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since April 2008

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Photos & Videos

3
Photos

Service

Wheel Balance

$99.95 and up*

Brake Replacement

$289.95 and up*

Car Wash

Complimentary

Wheel Alignment (FWD)

$139.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2290 lifetime reviews. Includes reviews of Germain Lexus of Naples from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews deal great estimate time good sale happy service handle service service department future service customer service highly recommend service professional overall experience service rep buy service
All Reviews deal great estimate time good sale happy service handle service service department future service customer service
All Reviews deal great estimate time good sale happy service handle service service department future service customer service highly recommend service professional overall experience service rep buy service
  • 5.0 out of 5
    Incredible Service Experience at Germain Lexus
    by G & K Brooks from Naples, Florida
    December 12, 2018

    A couple of months ago, we purchased a new SUV from Germain Lexus of Naples (Florida). At the appropriate time, we scheduled our first oil change/service... appointment for the vehicle, but a few days before that scheduled appointment date arrived we needed help with the function of something unrelated to the oil change/service. We called GERMAIN LEXUS and were connected with our SERVICE ADVISOR, LORI NILSEN. After explaining what it was that we needed help with, Lori told us to come right on in (with no formal appointment) and she'd help us right away. True to her word, Lori did just that...she helped us immediately. She also noticed that we were scheduled to come in a few days later for our first oil change/service, and somehow Lori managed to have that service addressed while we were there, so that we would not have to be inconvenienced by another trip back to the dealership!! Talk about customer service – just incredible!!! Thank you, Lori, for your expertise and extreme consideration!! In general, having your car serviced is not necessarily something you typically look forward to, but our thoughts have dramatically changed thanks to our experience with LORI NILSEN, Service Advisor extraordinaire. We are truly looking forward to our next service appointment (and all future appointments) knowing that Lori is there to watch out for us. Germain Lexus of Naples has truly lived up to its incredible reputation of commitment to excellence; from our purchase through our service experience (and everything in between), our experiences have been nothing but incredible, truly the BEST!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Verna Kemp
    by Jackson Kirby from Naples florida
    December 12, 2018

    Jackson Kirby is a true professional and very good service representative. He kept me appraised of car problem and repair. Was happy to provide loaner... and not make me wait.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for highlighting Jackson and the positive guest experience he provided. We are so happy that you have chosen Germain Lexus of Naples for you...r automotive needs. See you next time. Best Regards, Zach Germain General Manager

  • FEATURED REVIEW

    5.0 out of 5
    Purchased IS 300 from Greg Libutti
    by Carol R from Naples, FL
    November 30, 2018

    Absolutely great. I purchased my IS 250 five years ago from Greg Libutti at Germain Lexus and kept in touch with Greg Libutti during the past 5 years... on my service visits to Germain Lexus. He was the person I went to immediately when I wanted to trade my IS 250 car in and purchase a new car and I am so happy I did. His professionalism and knowledge about all the Lexus models is unsurpassed. He spent the time to show me what was available and helped me make the right choice. I would highly recommend Greg Libutti to anyone in the market to buy a new car and will certainly continue to stay in touch during my service visits at Germain. The Service Department is also unsurpassed.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you for your continued business and are happy to know Greg took excellent care of you. Our entire team looks forward to our continued relatio...nship. Best Regards, Zach Germain General Manager

  • 5.0 out of 5
    Wonderful Car Buying Experience
    by Jessica_Hallock from DealerRater.com
    December 3, 2018

    After being with another local dealership for almost 10 years, I was hesitant in making the switch to Lexus. BUT, the service I received from Sal Pellicciotta,... Trish Cano, Mike Lawson and the rest of the Germain Staff not only put me at ease, but made me question why I hadn't made the transition sooner. If I could give this dealership more than 5 stars, I would. Hands down the best car buying experience I have ever had. Thank you again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jessica,Congratulations on your new vehicle! We are thrilled that you made the decision to join the Lexus family, and we feel honored to have had t...he opportunity to assist you with this special purchase! It's a pleasure to know that Sal, Mike, Trish, and the team immediately earned your confidence, and we are proud to have been able to provide you with such a remarkable experience! We look forward to the opportunity to continue serving you in the future.

    Worked with:
    Mike Lawson

    Finance Director

    (5.0) 113 reviews
  • 5.0 out of 5
    Highly Professional and Personal
    by jazzman16 from DealerRater.com
    November 30, 2018

    Dan Rusinik is our choice for our service maintenance. He is very knowledgeable and polite. He seems to know almost everything about the technologic... aspect of our Lexus 5x 350L. We had some problem with the passenger door not locking. He fixed it and also showed us how to do it our selves. A picture is worth a thousand words. We recommend him highly. Sharon and Richard Jenson

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sharon and Richard,Thank you so much for leaving Dan this wonderful recommendation! We're so glad that he could share his expertise with you, provi...de you with such thorough service, and ultimately earn your confidence. Please let us know if there is anything more that he or the team could assist you with in the future! It is our pleasure to serve you.

  • 5.0 out of 5
    Customer
    by Dan Rusinik from Naples, Fl
    November 29, 2018

    Exceeded expectations by handling routine maintenance with attention to detail and making recommendations for future necessary procedures . Safety was... an important component of these recommendations.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know how we did. We are overjoyed to know we exceeded your expectations. Best Regards, Zach Germain General Manager

  • 5.0 out of 5
    Best experience ever
    by Cache 21 from DealerRater.com
    November 29, 2018

    Because of service like the one I was provided by Beverly Coppola at Germain Lexus driving a hour to have my car service it???s really worth will strongly... recommend her to anyone in need of service at Germain Lexus

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for leaving Beverly this kind recommendation! We are overjoyed that she provided you with exceptional service that has earned your c...onfidence. We are sure that she will continue to take great care of you and your automotive needs in the future.

    Worked with:
    Beverly Coppola

    Service Advisor

    (5.0) 77 reviews
  • 5.0 out of 5
    The best service rep!
    by Denise Hennessey from Naples, FL
    November 29, 2018

    Beverly Cappola is my service rep at Germain Lexus...and she’s the best. Very professional, always up to date on why you are there. Let’s... you know how long it will take, and is very personable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this wonderful feedback about your experience with Beverly. We are happy to know she took excellent care of you. Best Regards, Zach Ger...main General Manager

    Worked with:
    Beverly Coppola

    Service Advisor

    (5.0) 77 reviews
  • 5.0 out of 5
    Bought the new ES300H
    by THENAMESEASY from Naples, FL
    November 29, 2018

    Armando was an excellent salesman who was very attentive towards my needs as a customer. Very reliable in getting the deal done as well as catering towards... my requests.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and for sharing how Armando and our team did. Best Regards, Zach Germain General Manager

    Worked with:
    Armando Tovar

    Client Advisor

    (5.0) 7 reviews
  • 5.0 out of 5
    Customer
    by David Eifert from Naples
    November 29, 2018

    Service & overall experience exceeded expectations. The new interior panels are beautiful & make the car look new again. I know Dave worked hard... to prioritize my job. Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are overjoyed to know that you are pleased with the completed work. Your complete satisfaction is our #1 priority. Best Regards, Zach Germain Gene...ral Manager

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Germain Lexus of Naples

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