Reviews
Jackson Kirby treated me and my car impeccably as always.
Jackson Kirby treated me and my car impeccably as always. He is a gentleman who kept me updated and explained things clearly and with patience. He is the reason I come back to Getmain Lexus. And I’ve recommended several people. Thank you Jackson for your kindness, knowledge and patience.
Jackson Kirby treated me and my car impeccably as always.
Jackson Kirby treated me and my car impeccably as always. He is a gentleman who kept me updated and explained things clearly and with patience. He is the reason I come back to Getmain Lexus. And I’ve recommended several people. Thank you Jackson for your kindness, knowledge and patience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mimi, thank you for recognizing Jackson's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Germain Lexus team may serve you. Regards, Don Nelson - General Manager
Dealership was very professional and accommodating.
Dealership was very professional and accommodating. Timm Bastyr was great to work with. Would highly recommend Germaine Lexus!!
Dealership was very professional and accommodating.
Dealership was very professional and accommodating. Timm Bastyr was great to work with. Would highly recommend Germaine Lexus!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff, we're delighted Timm and the Germain Lexus team provided you with an experience worth recommending. We really appreciate you telling us what you liked about this transaction. Enjoy your summer travels! Regards, Don Nelson - General Manager
Courteous, professional, timely service.
Courteous, professional, timely service. Good communication by Daniella. Effective video explanation of proposed work recommended.
Courteous, professional, timely service.
Courteous, professional, timely service. Good communication by Daniella. Effective video explanation of proposed work recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy Danniela handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Lexus for all your automotive needs! Regards, Don Nelson - General Manager
Adria Levy always goes above and beyond when I get my
Adria Levy always goes above and beyond when I get my cars serviced. Honesty if it wasn’t for her I would probably get frustrated but she makes waiting for your car to be serviced a pleasure. Germain Lexus of Naples, FL you are lucky to have someone like Adria Levy working for you. Thank you, Lisa Gigante
Adria Levy always goes above and beyond when I get my
Adria Levy always goes above and beyond when I get my cars serviced. Honesty if it wasn’t for her I would probably get frustrated but she makes waiting for your car to be serviced a pleasure. Germain Lexus of Naples, FL you are lucky to have someone like Adria Levy working for you. Thank you, Lisa Gigante
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lisa, thanks for your positive feedback on the service and support provided to you by Adria! She's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time! Regards, Don Nelson - General Manager
Adam Murphy was my rep and provided great service.
Adam Murphy was my rep and provided great service. He even picked me up at another dealership where I droped off my ending leased vehicle!
Adam Murphy was my rep and provided great service.
Adam Murphy was my rep and provided great service. He even picked me up at another dealership where I droped off my ending leased vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Darren! Thanks for making our day with your terrific feedback on Adam. We're delighted he made everything easy for you. We wish you all the best in your travels this summer, from everyone at Germain Lexus. Regards, Don Nelson - General Manager
Alex Depew was terrific.
Alex Depew was terrific. It was a usual great experience at Germain. Pleasure doing business there.
Alex Depew was terrific.
Alex Depew was terrific. It was a usual great experience at Germain. Pleasure doing business there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know how satisfied you were with Alex's assistance, Steve! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Regards, Don Nelson - General Manager
Excellent service.
Excellent service. Leland Glesmer always gives great service. Nice snack amenities. Very nice showroom with very friendly staff.
Excellent service.
Excellent service. Leland Glesmer always gives great service. Nice snack amenities. Very nice showroom with very friendly staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear, Dek! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Lee was comfortable and straight-forward. See you next time! Regards, Don Nelson - General Manager
Leland/Mark was extremely informative in helping me make
Leland/Mark was extremely informative in helping me make a decision. He was quite patient with me and my questions. I feel very comfortable to get in touch with him if I need anything else.
Leland/Mark was extremely informative in helping me make
Leland/Mark was extremely informative in helping me make a decision. He was quite patient with me and my questions. I feel very comfortable to get in touch with him if I need anything else.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your thoughtful feedback, Lynda. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day. Regards, Don Nelson - General Manager
Jackson Kirby has been my service consultant thru a
Jackson Kirby has been my service consultant thru a number of years and a number of vehicles. He has always exceeded expectations and made every service or emergency ( battery's to tires) a satisfactory and easy task.
Jackson Kirby has been my service consultant thru a
Jackson Kirby has been my service consultant thru a number of years and a number of vehicles. He has always exceeded expectations and made every service or emergency ( battery's to tires) a satisfactory and easy task.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing means more to us than your complete satisfaction, so we're delighted Jackson always handles your visits with great care and communication. We hope to ensure the same circumstances at your next appointment. Regards, Don Nelson - General Manager
Orllando Sabau was friendly and knowledgable.
Orllando Sabau was friendly and knowledgable. He guided me through the sales process with patience and care and ensured that i was taken care of be Steve Duran the Finance Manager. Steve was also enjoyable to work with. I would not hesitate to refer a friend to Orllando, Steve and the Germain family.
Orllando Sabau was friendly and knowledgable.
Orllando Sabau was friendly and knowledgable. He guided me through the sales process with patience and care and ensured that i was taken care of be Steve Duran the Finance Manager. Steve was also enjoyable to work with. I would not hesitate to refer a friend to Orllando, Steve and the Germain family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your positive feedback, Bob. We're delighted Orllando and Steve both provided exceptional service at every step in the process. Congrats on your new Lexus! We wish you all the best in your travels ahead, from everyone at Germain Lexus. Regards, Don Nelson - General Manager