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Germain Lexus of Naples

(3,968 reviews)
Visit Germain Lexus of Naples
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 11 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (239) 366-5322 (239) 366-5322
Used (239) 366-5329 (239) 366-5329
Service (239) 366-5331 (239) 366-5331

Inventory

See all 146 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2022.
At Germain Lexus of Naples, we take as much pride in our customer service as we do in our vehicles. When you arrive, we’ll go the extra mile to make sure your experience at our dealership is beyond compare. We offer a car-buying experience like no other. We have a huge selection of cars, SUVs and Crossovers, and we provide elite customer service and world-class amenities. That’s the Germain Lexus of Naples difference.

Service center

Phone number (239) 366-5331

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(3,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Lexus of Naples from DealerRater.

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Jackson Kirby treated me and my car impeccably as always.

Jackson Kirby treated me and my car impeccably as always. He is a gentleman who kept me updated and explained things clearly and with patience. He is the reason I come back to Getmain Lexus. And I’ve recommended several people. Thank you Jackson for your kindness, knowledge and patience.

Jackson Kirby treated me and my car impeccably as always.

Jackson Kirby treated me and my car impeccably as always. He is a gentleman who kept me updated and explained things clearly and with patience. He is the reason I come back to Getmain Lexus. And I’ve recommended several people. Thank you Jackson for your kindness, knowledge and patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Mimi, thank you for recognizing Jackson's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Germain Lexus team may serve you. Regards, Don Nelson - General Manager

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Dealership was very professional and accommodating.

Dealership was very professional and accommodating. Timm Bastyr was great to work with. Would highly recommend Germaine Lexus!!

Dealership was very professional and accommodating.

Dealership was very professional and accommodating. Timm Bastyr was great to work with. Would highly recommend Germaine Lexus!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff, we're delighted Timm and the Germain Lexus team provided you with an experience worth recommending. We really appreciate you telling us what you liked about this transaction. Enjoy your summer travels! Regards, Don Nelson - General Manager

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Courteous, professional, timely service.

Courteous, professional, timely service. Good communication by Daniella. Effective video explanation of proposed work recommended.

Courteous, professional, timely service.

Courteous, professional, timely service. Good communication by Daniella. Effective video explanation of proposed work recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy Danniela handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Germain Lexus for all your automotive needs! Regards, Don Nelson - General Manager

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Adria Levy always goes above and beyond when I get my

Adria Levy always goes above and beyond when I get my cars serviced. Honesty if it wasn’t for her I would probably get frustrated but she makes waiting for your car to be serviced a pleasure. Germain Lexus of Naples, FL you are lucky to have someone like Adria Levy working for you. Thank you, Lisa Gigante

Adria Levy always goes above and beyond when I get my

Adria Levy always goes above and beyond when I get my cars serviced. Honesty if it wasn’t for her I would probably get frustrated but she makes waiting for your car to be serviced a pleasure. Germain Lexus of Naples, FL you are lucky to have someone like Adria Levy working for you. Thank you, Lisa Gigante

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lisa, thanks for your positive feedback on the service and support provided to you by Adria! She's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time! Regards, Don Nelson - General Manager

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Adam Murphy was my rep and provided great service.

Adam Murphy was my rep and provided great service. He even picked me up at another dealership where I droped off my ending leased vehicle!

Adam Murphy was my rep and provided great service.

Adam Murphy was my rep and provided great service. He even picked me up at another dealership where I droped off my ending leased vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Darren! Thanks for making our day with your terrific feedback on Adam. We're delighted he made everything easy for you. We wish you all the best in your travels this summer, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

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Alex Depew was terrific.

Alex Depew was terrific. It was a usual great experience at Germain. Pleasure doing business there.

Alex Depew was terrific.

Alex Depew was terrific. It was a usual great experience at Germain. Pleasure doing business there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for letting us know how satisfied you were with Alex's assistance, Steve! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb. Regards, Don Nelson - General Manager

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Excellent service.

Excellent service. Leland Glesmer always gives great service. Nice snack amenities. Very nice showroom with very friendly staff.

Excellent service.

Excellent service. Leland Glesmer always gives great service. Nice snack amenities. Very nice showroom with very friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's great to hear, Dek! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Lee was comfortable and straight-forward. See you next time! Regards, Don Nelson - General Manager

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Leland/Mark was extremely informative in helping me make

Leland/Mark was extremely informative in helping me make a decision. He was quite patient with me and my questions. I feel very comfortable to get in touch with him if I need anything else.

Leland/Mark was extremely informative in helping me make

Leland/Mark was extremely informative in helping me make a decision. He was quite patient with me and my questions. I feel very comfortable to get in touch with him if I need anything else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your thoughtful feedback, Lynda. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day. Regards, Don Nelson - General Manager

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Jackson Kirby has been my service consultant thru a

Jackson Kirby has been my service consultant thru a number of years and a number of vehicles. He has always exceeded expectations and made every service or emergency ( battery's to tires) a satisfactory and easy task.

Jackson Kirby has been my service consultant thru a

Jackson Kirby has been my service consultant thru a number of years and a number of vehicles. He has always exceeded expectations and made every service or emergency ( battery's to tires) a satisfactory and easy task.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Nothing means more to us than your complete satisfaction, so we're delighted Jackson always handles your visits with great care and communication. We hope to ensure the same circumstances at your next appointment. Regards, Don Nelson - General Manager

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Orllando Sabau was friendly and knowledgable.

Orllando Sabau was friendly and knowledgable. He guided me through the sales process with patience and care and ensured that i was taken care of be Steve Duran the Finance Manager. Steve was also enjoyable to work with. I would not hesitate to refer a friend to Orllando, Steve and the Germain family.

Orllando Sabau was friendly and knowledgable.

Orllando Sabau was friendly and knowledgable. He guided me through the sales process with patience and care and ensured that i was taken care of be Steve Duran the Finance Manager. Steve was also enjoyable to work with. I would not hesitate to refer a friend to Orllando, Steve and the Germain family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive feedback, Bob. We're delighted Orllando and Steve both provided exceptional service at every step in the process. Congrats on your new Lexus! We wish you all the best in your travels ahead, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

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