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Cars for Sale   /   Dealers  /  Germain Lexus of Naples

Germain Lexus of Naples

4.9 out of 5 4.9
2243 reviews
13491 Tamiami Trail N Naples, FL 34110
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 7:00 PM

Germain Lexus of Naples Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (866) 580-2212
Used (866) 578-3674
Service (888) 862-1766

Inventory

NEW
$51,914 MSRP
2019 Lexus ES 350
  • Exterior Color: Ultra White
  • Interior Color: Red
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$51,914 MSRP
2019 Lexus ES 350
  • Exterior Color: Ultra White
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$92,835 MSRP
2019 Lexus GS F
  • Exterior Color: Gray
  • Interior Color: Blue
  • Transmission: 8-Speed Automatic
  • Drivetrain: RWD
NEW
$56,014 MSRP
2018 Lexus RX 450h
  • Exterior Color: White Pearl
  • Interior Color: Parchment
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$60,838 MSRP
2018 Lexus RX 350
  • Exterior Color: Silver
  • Interior Color: Red
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD
NEW
$53,453 MSRP
2018 Lexus RX 350L
  • Exterior Color: Gray Pearl
  • Interior Color: Parchment
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD

Our Employees

(5.0) 137 reviews

Dave McKinney

Assistant Service Manager
(5.0) 84 reviews

Shawn Chapman

Service Manager
(5.0) 65 reviews

Danny Rusinik

Vehicle Technical Specialist
(5.0) 62 reviews

Beverly Coppola

Service Advisor
(5.0) 75 reviews

Trish Cano

General Sales Manager
(5.0) 58 reviews

Wayne McLeod

Sales Consultant
(5.0) 51 reviews

Chuck Koenig

Lexus Certified Sales
(5.0) 109 reviews

Mike Lawson

Finance Director
(5.0) 73 reviews

John McCloskey

Service Consultant
(5.0) 49 reviews

Greg Libutti

Lexus Certified Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since April 2008

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Photos & Videos

3
Photos

Service

Wheel Balance

$99.95 and up*

Brake Replacement

$289.95 and up*

Car Wash

Complimentary

Wheel Alignment (FWD)

$139.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
2243 lifetime reviews. Includes reviews of Germain Lexus of Naples from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service professional helpful excellent deal knowledgeable pleasant process outstanding courteous lease repair price attentive honest polite personable warranty finance respect paperwork fix painless engine communication
All Reviews service professional helpful excellent deal knowledgeable pleasant process
All Reviews service professional helpful excellent deal knowledgeable pleasant process outstanding courteous lease repair price attentive honest polite personable warranty finance respect paperwork fix painless engine communication
  • 5.0 out of 5
    Great customers service!
    by Patrick &Janice Fischer from Bonita Springs
    October 11, 2018

    Dave McKinney is an amazing service manager. Great customer service. He provides great service and keeps us informed upon the services needed. Thanks Germain... !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Dave McKinney

    Assistant Service Manager

    (5.0) 137 reviews
    Lu Gani

    Lexus Certified Sales

    (5.0) 30 reviews
  • 4.0 out of 5
    Outstanding Dealership from Sales to Service
    by Richard from Naples, FL
    October 9, 2018

    Third car we've purchased from Germain Lexus. The buying process was smooth and Dave McKinney has been great in assisting us as we navigate the service... process.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Dave McKinney

    Assistant Service Manager

    (5.0) 137 reviews
    Sean Kearney

    Lexus Certified Sales

    (4.9) 28 reviews

  • FEATURED REVIEW

    5.0 out of 5
    GREAT EXPERIENCE! Thank You Beverly!
    by Tyler Mattingly from Estero, FL
    September 5, 2018

    Beverly Coppola was FABULOUS! I don’t want to deal with anyone but HER!! What a professional and easy to work with. Being at any car dealership it... can get overwhelming, she’s great and makes you feel right at home! What a true blessing!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for letting us know about your complete satisfaction with Beverly. We are thrilled to know she takes great care of you. Best Regards, Zach ...Germain General Manager

    Worked with:
    Beverly Coppola

    Service Advisor

    (5.0) 62 reviews
  • 5.0 out of 5
    Great Customer Service
    by Jane Sullivan from Naples, FL
    October 9, 2018

    Danny Rusinik is the epitome of customer service. He ensured my understanding of what would be done and what was done and that I was comfortable while... I waited. He was courteous and professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Danny Rusinik

    Vehicle Technical Specialist

    (5.0) 65 reviews
  • 4.8 out of 5
    Praise for Germain Lexus Service Department
    by lufthansa2 on DealerRater.com
    October 5, 2018

    Moved to Florida last year and began having my Lexus ES 350 serviced by Germain Lexus in north Naples. My advisor is Jackson Kirby, who provides outstanding... customer service. He is honest and always does what is in the best interest of his clients. The entire staff is very friendly and the technicians do quality work. Germain Lexus has a customer for life and I will definitely consider purchasing my next car from them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Germain Lexus of Naples

    We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces.... Thanks again and we look forward to seeing you in the future.

  • 5.0 out of 5
    Top rated service manager
    by RX350Crystal on DealerRater.com
    October 5, 2018

    He???s the best in the business. Because of Shawn I only purchase Lexus and He???s the only reason why I go to Germain Lexus.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Germain Lexus of Naples

    Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim... is to give every guest the highest possible level of customer service and quality.

    Worked with:
    Shawn Chapman

    Service Manager

    (5.0) 84 reviews
  • 5.0 out of 5
    Service call
    by jelman24 on DealerRater.com
    October 4, 2018

    My service consultant Dan Rusinik always is courteous and helpful .The appointments are punctual and always a pleasurable experience. His knowledge of... proper servicing of my vehicle is an asset for the dealership.

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    Customer Service
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
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    Germain Lexus of Naples

    Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing yo...u again when it is time for your next service.

    Worked with:
    Danny Rusinik

    Vehicle Technical Specialist

    (5.0) 65 reviews
    Trish Cano

    General Sales Manager

    (5.0) 75 reviews
    Chuck Koenig

    Lexus Certified Sales

    (5.0) 51 reviews
    Mike Lawson

    Finance Director

    (5.0) 109 reviews
    Greg Libutti

    Lexus Certified Sales

    (5.0) 49 reviews
    Zach Germain

    General Manager

    (5.0) 12 reviews
  • 5.0 out of 5
    I LOVE this dealership!!!
    by Diane Furgerson from Cape Coral, FL
    October 3, 2018

    All of their Customer Service team works to be sure you are comfortable while you wait for your car and if needed they are quick to offer you a loaner.... The waiting area and the restrooms are immaculate. Jackson Kirby was my rep and he was excellent. Addressed all my concerns and answered all of my questions in a caring manner. Love this dealership because of the quality of service they provide and the care and friendliness of the entire staff! I purchased my car there a year ago and each time I have been in to this dealership it has been consistently the same!

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    Customer Service
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    Quality of Repair
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    Complete satisfactiom
    by Satidfied on DealerRater.com
    October 3, 2018

    Shawn iswithout question someone to rely on to give you top quality service.. He was available to answer all my questions. And kept me informed.

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    Customer Service
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    Quality of Repair
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    Friendliness
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    Pricing
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    Overall Experience
    Does recommend this dealer
    Came in for service or repair
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    Germain Lexus of Naples

    We are glad to hear that Shawn provided you with great service. We think that he is really great as well!

    Worked with:
    Shawn Chapman

    Service Manager

    (5.0) 84 reviews
    Wayne McLeod

    Sales Consultant

    (5.0) 58 reviews
  • 4.0 out of 5
    Lexus RX SERVICE
    by Juliebcd on DealerRater.com
    September 26, 2018

    The service consultant, Beverly Coppola was assigned to me in the matter of finding a ???rattle??? in my 2018 RX 350. She was professional and clearly... dedication providing the best service possible. This meant a great deal because we had an appointment during an unusually busy time, and it was my first appointment. I absolutely had a great experience at Germain Lexus from sales ...shout out to Armando Tovar to service and would recommend them to friends and family.

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    Customer Service
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    Quality of Repair
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    Friendliness
    4.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
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    Germain Lexus of Naples

    Hi Julie, Thank you so much for your wonderful feedback! We are so delighted to hear that Beverly was so thoroughly devoted to resolving your automoti...ve issue and securing your confidence in her service. It is such a pleasure to know that she was able to make your first appointment such a positive one, and we are overjoyed that she and Armando have earned your recommendation. We hope to see you again soon.

    Worked with:
    Beverly Coppola

    Service Advisor

    (5.0) 62 reviews
    Trish Cano

    General Sales Manager

    (5.0) 75 reviews
    Jeff Nagy

    Finance Manager

    (4.9) 13 reviews
    Armando Tovar

    Client Advisor

    NOT RATED
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