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Germain Lexus of Naples

(4.9) 2104 reviews

Dealer on Cars.com since April 2008

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.9
2104 lifetime reviews. Includes reviews of Germain Lexus of Naples from DealerRater.com
  • Best Salesman for 2017

    Dealing with Chuck Koenig was a pleasure; Knows more about the Lexus than anyone. Made perfect recommendations for my needs. If you don't contact/use ...him hour making a HUGH mistake.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly appreciate your kind recommendation of Chuck and we thank you for your business. We look forward to continuing to provide you with quality se...rvice. Best Regards, Zach Germain General Manager


  • Great experience there when I bought my car car

    I went in to look at rx350 and then I asked about the new nx300 after a trial Drive I decided that it would work just fine for me. And with in 2 hours... I was the new owner of a New nz300 . It was a wonderful experience dealing with Paul Columbus the salesman .

    Customer Service
    Quality of Repair
    Friendliness
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    Overall Experience
    Does recommend this dealer
    Germain Lexus of Naples

    Congratulations on your new Lexus and thank you for choosing Germain Lexus of Naples. We know you are going to enjoy the NX300 and appreciate your kin...d words regarding your experience with Paul. Best Regards, Zach Germain General Manager


  • THIS DEALERSHIP HAS VERY FRIENDLY AND PLEASANT STAFF

    IN THIS DEALERSHIP I FOUND VERY PROFESSIONAL PEOPLE IN SERVICE DEPARTMENT LIKE DANNY RUSINIK ,WHO SERVICE MY PREVIOUS 2015 RX350 - THANK YOU DANNY !...!!!!! WHEN I GOT AN IDEA IN MY HEAD TO PURCHASE A 2017 RX350 SALE DEPARTMENT EXPLAIN THE DIFFERENCE BETWEEN 2 CARS AND WITHOUT ANY PRESSURE CONVINCE ME TO LEASE 2017 CAR SPECIAL THANK YOU TO GENERAL SALE DEPARTMENT MANAGER MRS. TRISH CANO, MR.VINCE FROM SALE DEPARTMENT AND MR. PAUL COLOMBUS , WHO NOT ONLY EXPLAIN ,BUT SHOW HOW TO USE ADVANCE EQUIPMENT IN A NEW CAR - I VERY PLEASED AND THANKFUL TO PAUL !!!!!!!!!! I HAVE A GREAT EXPERIENCE IN THIS DEALERSHIP AND THANKS TO EVERYBODY !!!!!!!!!!!!!!!!

    Customer Service
    Quality of Repair
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    Overall Experience
    Does recommend this dealer
    Germain Lexus of Naples

    Thank you for choosing Germain Lexus of Naples for both your sales and service needs. We are truly appreciative of your business and look forward to c...ontinuing to provide you with quality service throughout your ownership. Enjoy the road in your new RX 350. Best Regards, Zach Germain General Manager


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Service & Repair

Service Reviews

4.9

1163 lifetime reviews of the Service Department.
Includes reviews of Germain Lexus of Naples from DealerRater.com

  • Beverly Coppola

    Beverly is the main reason we just bought my SUV. She is a real professional with a warm and caring personality. She makes Lexus service a positive ...and pleasurable experience. For us the service dept. is as important as the car. Cuddos to Beverly and Germaine Lexus!

    Customer Service
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Germain Lexus of Naples

    We thank you for your continued business and kind words. There is a saying in the automotive business that the sales department sells you your first v...ehicle and the service department sells you every vehicle after. We are happy to know that Beverly is delivering such a positive service experience to you. Best Regards, Zach Germain General Manager


  • Dead battery

    My wife was driving our 2016 rx 350 when the battery died in a CVS parking lot..AAA got it going with a charge and she went directly to Germain...in ...the meantime I called Beverly Coppola explained the situation, my wife was on the way..it was close to 5 pm...;Beverly assured me that she would be there and take care of the problem..She did and we are forever grateful. .. .

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Germain Lexus of Naples

    We appreciate you sharing your experience and were happy we could be here to assist your wife in her time of need. Best Regards, Zach Germain Genera...l Manager


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Service Pricing

    Wheel Balance

    $99.95 and up*

    Brake Replacement

    $289.95 and up*

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2008

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Top Reviewed Employees

Paul Columbus

Client Advisor

10 reviews

Trish Cano

General Sales Manager

65 reviews

Vince Marcantonio

Sales Manager

23 reviews

Dave McKinney

Assistant Service Manager

117 reviews

Mike Lawson

Finance Director

97 reviews
Germain Lexus of Naples
13491 Tamiami Trail N Naples, FL 34110
New (866) 580-2212
Used (866) 578-3674
Service (888) 862-1766
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