Germain Lexus of Naples

Dave McKinney is an outstanding g service consultant, he lined up the need repairs and the replacement of the four door panels. I dropped the car off and went on a two walk. When I returned Dave informed me that he car was being cleaned and would be shortly available. He explained what was done and what still needed to be done when the other parts are delivered to Germain Lexus. He made a most difficult process turnout so easy, I did not have to to a thing as Dave handled everything, quite well I must add. Thanks Dave and thanks Germain Lexus

We have dealt with Lu Gani for over 6 years, and we always find him to be very professional and a man of his word. During this period we have leased several cars through him. Whenever we require services from Germain Lexus, we always go through Lu Gani, an are never disappointed.

Dave Mckinney was very knowledgeable and extremely helpful. Excellent customer service as always. Dave is an asset to Germain Lexus of Naples, FL.

Beverly Coppola, Service Consultant, was fantastic. She was well informed, explained thoroughly what was done and explained what service would be necessary in the future. Service was completed within the timeframe estimated.

This is our third Lexus with Germain. We are very happy with all purchases. Our last two were with Michael Diaz. Our experience with Michael Diaz has been great. He goes out of his way to make sure we are satisfied and informed. The main reasons we come back to Germain Lexus IS the quality of the car but as important how we're are treated by Michael . We were one of his first customers and we intend to maintain that relationship.

Dave McKinney is a true professional and an asset to Gremain. I owned my own business most of my working life and, Dave is the type of person I would want on my team. The service experience was fast (done in the time promised) and explained by Dave, so I know what was done and what was found. I recommend your dealership every chance I get!!

My first time service visit at Germain was an excellent experience. My service consultant, Dan Rusinik, was outstanding..He throughly review why my vehicle was there, insured he understood my concerns, wrote up the work order, reviewed it with me again and then told me, as it turned out, exactly how long the service would take....including the car wash...it doesn't get any better...A class operation and a truly outstanding service consultant.....

On Jan. 21, while waiting for our 2007 RX 350 to be serviced, my wife and I had the opportunity to encounter a salesman who was pleasant, personable, informed, non-pressuring and understanding of our situation and wants. Chuck Koenig was, without a doubt, one of the finest car salesmen with whom we have had contact during all the years (we are octogenarians) we have been involved in car buying. We will definitely look for Chuck when we are ready to finally commit to buy our next Lexus..or any car, and recommend him to others. He is an asset to Germain Lexus. I am quite unhappy with the experience we have had re: how our cracked dashboard situation has been handled. Tom Klein

The service is outstanding. Fred Webley, our sales rep, answered all our questions and made the whole buying experience a pleasant one. Joseph Ingrassia, Bonita Springs

I dealt with Chuck Koenig at Germain Lexus and he went above and beyond in helping facilitate our trade-in and purchase. I would recommend him to anyone.