Reviews
Very horrible salesman and manager, we had agreed with
Very horrible salesman and manager, we had agreed with the prices thru texting, the salesman texted me to coming close the deal, we came with cash and getting ready to take the car home, salesman came out said they couldn't close the deal, unless I take a different car almost the same like the one we agreed except few options less like 4 wheel drive, sunroof etc. What a trick they were pulling on us, we dropped everything and drove almost an hour to get there but they have no integrity, no manner, no self respect. They should keep their words or don't throw out bs promises trying to lure customers to come in. That was the most horrible services and representation of the salesman and the manager, careless about the customers feeling, I will not definitely come back and hope everyone see this review and be careful with those crooked salesman and the unresponsibility manager, they should be fired for pulling those dumb tricks on customers since we trust them and bring them businesses.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We do apologize for your negative experience here at Gettel Toyota of Bradenton. We understand your frustrations. Please call and ask for customer relations 941-756-5511. Thank you.
My car was supposed to be repainted but when I got it
My car was supposed to be repainted but when I got it back, a panel was missed and now I have to take it back for who knows how long to get it completed.
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for this mix up. We understand how frustrating this is for you. We will check with collision to make sure it is done in a timely fashion for you.
I have left several messages but none has gotten back to me to resolve the issue.
I enjoyed working with Ricco in Sales but the finance
I enjoyed working with Ricco in Sales but the finance department took so long to complete the transaction even after everything was verified with my employer the same week. It took another week or so and I didn't understand what the hold up was! Other than that I'm satisfied
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! Rico is amazing, we agree! We do apologize for the lengthy time it took for everything to be completed.
I will not buy my cars from anyone else.
I will not buy my cars from anyone else. Gettel is the best. Anwar was great to work with . Very professional and kind!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review and awesome compliment!
Un trato muy especial y dan mucha confianza para hacer
Un trato muy especial y dan mucha confianza para hacer toda clase de preguntas. Un trato excelente 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias por su repuesta y aqui estamos para servir le!
Happy as always, thank you Joe Ott, Edwin Perez and
Happy as always, thank you Joe Ott, Edwin Perez and Hector Rosario. You guys rock!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review and kind words!
This is the only dealer i will go too very reliable and
This is the only dealer i will go too very reliable and always gets me in on the same day or next
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review and we always work hard to work with everyone's schedule.
Monica has been excellent.
Monica has been excellent. Following up and calling me back when necesary. Very understanding. Very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We agree Monica is amazing!
Average service.
Average service. Slow due to lack of personnel checking vehicle in and out. Car was cleaned well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and we apologize for the long wait time. We are taking measures to improve the initial wait time as well as overall wait time.
Jeffrey, my salesman, was Exceptional!
Jeffrey, my salesman, was Exceptional! He made me feel like part of the Toyota Family. The whole experience was Amazing! Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and kind words!