Bob Boast Volkswagen

The review is for Russ as our sales person. He was a "5" for every category. He listened to our needs. He didn't sell us something we didn't ask for and he showed us many options. Russ was also able to spend a great deal of time with us; we were there for three hours or more. But, the only thing we would change was our experience with the Financial Manager, Ty. He was abrupt and rude. So, the overall experience rating of the dealership went down to a "4" because we just didn't feel he was the professional that Russ was. When we went back for a follow up visit, he seemed must calmer and nicer. Someone must have said something to him about our negative reaction when we left the dealership that night. I hope other customers don't have to experience his rude, paper throwing attitude. If we didn't love the car and the experience with our Salesperson, Russ, we would have walked out of his office. This should be the easiest part of the sale, instead it was the most painful. Thanks to Russ at Bob Boast VW, we are happy Jetta owners.

I found the vehicle online, wrote the internet manager and got an immediate reply. My sales person, Robert Browning, found great financing before I stepped foot on the property. Once there, it was a really quick process and I was driving off in my Toyota Highlander 4WD. Very nice people throughout the whole process. I would highly recommend Bob Boast. I love my cream sickle!!

Been Doing Bussines With The Boast Family, For Over 40 Years And This Is Car #18 From Dealler Ship. GOOD JOB And Well Be Back Next Time

We visited Bob Boast VW several months ago looking at used VWs. At that time we decided not to make a purchase. We were so impressed with Robert that when we decided it was time to "buy" we went back to Bob Boast to work with him. We live in Sarasota and have a local VW dealership but we didn't go there. We knew we had a choice, and we chose Bob Boast so we could work with Mr. Browning. He was professional, personable, and knowledgeable about the products. Last Saturday we decided to buy a new Gold TDI. Thank you Robert for making it happen!

James had assisted me online in looking for a new 2013/2014 Eos Executive. I wanted new with White exterior and Beige interior as first choice and Light Silver with Beige interior for 2nd choice. James had contacted me stating that they didn't have any in stock, but had just received an executive candy white with light blue interior with 3500+ miles. He also told me that they could try to find me a 2014 Lux or Exec. and could go with that choice. We drove up this past Saturday, 9/21/13 and met with James. He drove the 2013 Eos Exe. and we test drove it and really liked all the extras that this had. So we traded in my 2004 Highlander AWD V6 which only had 30,500+ miles, which we moved here from Aurora, CO. James was able to obtain the clear coat protective outside and inside protecting paint etc while we were there also, which is not normally done on a Saturday, so was very pleased with obtaining that. The process went very well and we are very pleased. Kevin the dealer from Ohio, whom is the Ohio State Fan, was very pleasant and nice discussing Big Ten Football while we were there, as well as checking online the college football scores, which my Iowa Hawkeyes were playing while we were there. He was very nice in keeping me updated on the score of the game. All in all, we are very happy with the process etc, especially James and all the others that assisted us in trading and buying the 2013 Eos Executive car.

The gentlemen that helped me with my brakes were very courteous. They went above and beyond to make sure I was satisfied even offering me a drink while I waited for service. Although I was unhappy about having to replace my brakes they did it at a decent cost and saved me money where they could. Normally when a female goes into a car service center or dealership, they feel uncomfortable... the employees at Bob Boast made me feel very comfortable and at ease. I would definitely recommend their service and will use it again in the future.

Very friendly, quick and efficient service. I had dealt with Russ in sales at one point and he was great. Very nice and professional! Mike in service was very knowledgable and willing to help

Great service facility. Professional, courteous staff.

We just moved to Florida in April 2013 and have always had our VW Beetle) serviced by our VW dealer in Delaware (Smith Volkswagen). We were due for an oil change and brought it in to your dealership. Tracy was wonderful. The techs found a couple of extra problems. As we are retired and on a fixed income she pointed out the most pressing and immediate needs and those that could wait. We appreciated her honesty and helpfulness. Thank you so much.

As always, Mike welcomed us back to the dealership and took our car in for service. The work was done in a timely manner and as always, Mike explained some of the many benefits to the Passat. We are VERY happy with the Service Department and everyone associated with Bob Boast VW.