Reviews
I retired from Porsche Cars North America and part of my
I retired from Porsche Cars North America and part of my responsibilty was coordinating the launch of new dealerships. Our best practices were mirrored in the lease/delivery of this vehicle. Cox Mazda did a great job... Kudos to Jesse Edwards, Marylin Betanzos, Lisi Hernandez and Latravis Washington!
I retired from Porsche Cars North America and part of my
I retired from Porsche Cars North America and part of my responsibilty was coordinating the launch of new dealerships. Our best practices were mirrored in the lease/delivery of this vehicle. Cox Mazda did a great job... Kudos to Jesse Edwards, Marylin Betanzos, Lisi Hernandez and Latravis Washington!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shady and deceptive business practices.
Shady and deceptive business practices.Buyer Beware.paid for car I purchased in full . Then discovered on my credit card they still charged me a deposit on top off the check I gave them for full payment. Took over a month to get my money back . They also charged me for a key that will not even work on the car . Said they would cover half of the repairs for a bad abs unit till it was time to pay . Go to a different Mazda dealer
Shady and deceptive business practices.
Shady and deceptive business practices.Buyer Beware.paid for car I purchased in full . Then discovered on my credit card they still charged me a deposit on top off the check I gave them for full payment. Took over a month to get my money back . They also charged me for a key that will not even work on the car . Said they would cover half of the repairs for a bad abs unit till it was time to pay . Go to a different Mazda dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Always wonderful to deal with.
Always wonderful to deal with. My grandson needed a car on an emergency basis. The dealership stepped up to the plate and made it happen in less than 24 hours. His mother bought a car there too a couple of years ago and was given the same wonderful service. With Cox folks in your corner you can’t go wrong. They go above and beyond for their customers!!!
Always wonderful to deal with.
Always wonderful to deal with. My grandson needed a car on an emergency basis. The dealership stepped up to the plate and made it happen in less than 24 hours. His mother bought a car there too a couple of years ago and was given the same wonderful service. With Cox folks in your corner you can’t go wrong. They go above and beyond for their customers!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MY CAR CAME IN FOR OVER HEATING AND SPENT 30 DAYS BEFORE
MY CAR CAME IN FOR OVER HEATING AND SPENT 30 DAYS BEFORE TELLING ME IT WAS FIXED PICKED IT UP AND DIDNT MAKE IT 10 MILES AND OVER HEATED AGAIN. THEY HAVE NOW HAD MY CAR FOR 3 MORE WEEKS AND SAID THEY DONT KNOW WHATS WRONG WITH IT. HAVE CALLED MAZDA AND THEY NOW HAVE A TICKET OPEN HOPE THEY CAN HELP ME GET MY CAR FIXED. CAR WAS NEVER FIXED THE 1ST TIME. Frank called me back.
MY CAR CAME IN FOR OVER HEATING AND SPENT 30 DAYS BEFORE
MY CAR CAME IN FOR OVER HEATING AND SPENT 30 DAYS BEFORE TELLING ME IT WAS FIXED PICKED IT UP AND DIDNT MAKE IT 10 MILES AND OVER HEATED AGAIN. THEY HAVE NOW HAD MY CAR FOR 3 MORE WEEKS AND SAID THEY DONT KNOW WHATS WRONG WITH IT. HAVE CALLED MAZDA AND THEY NOW HAVE A TICKET OPEN HOPE THEY CAN HELP ME GET MY CAR FIXED. CAR WAS NEVER FIXED THE 1ST TIME. Frank called me back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jason,Travis and Carolyn are the best!
Jason,Travis and Carolyn are the best! My car got into an accident and they helped me get into a new one before GAP has even paid out. They really try their best to get you into a car and that you’re happy! Thanks again!
Jason,Travis and Carolyn are the best!
Jason,Travis and Carolyn are the best! My car got into an accident and they helped me get into a new one before GAP has even paid out. They really try their best to get you into a car and that you’re happy! Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Contacted dealership.
Contacted dealership. Seemed to have to follow up with them. Salesman sent initial email that said when I’m ready to buy to call him. I was ready to buy and missed on a vehicle. Really surprised at the follow up. I had to chase him
Contacted dealership.
Contacted dealership. Seemed to have to follow up with them. Salesman sent initial email that said when I’m ready to buy to call him. I was ready to buy and missed on a vehicle. Really surprised at the follow up. I had to chase him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Omar Tapa with Cox Mazda in Bradenton, FL gets 5 stars
Omar Tapa with Cox Mazda in Bradenton, FL gets 5 stars from me ⭐⭐⭐⭐⭐. We were greeted at the door of the beautiful New Showroom. We discussed our needs and our situation. Omar was so professional and detailed that he made buying a New Car an enjoyable experience. Omar took us on a test drive and he sold us on the model we were considering, the decision was made easy. I could not be happier with how things worked out! It was awesome! Omar, You made it super easy to do business with Cox Mazda. I will recommend the Cox Mazda Dealership to all my friends and family. #TeamMazda 👍
Omar Tapa with Cox Mazda in Bradenton, FL gets 5 stars
Omar Tapa with Cox Mazda in Bradenton, FL gets 5 stars from me ⭐⭐⭐⭐⭐. We were greeted at the door of the beautiful New Showroom. We discussed our needs and our situation. Omar was so professional and detailed that he made buying a New Car an enjoyable experience. Omar took us on a test drive and he sold us on the model we were considering, the decision was made easy. I could not be happier with how things worked out! It was awesome! Omar, You made it super easy to do business with Cox Mazda. I will recommend the Cox Mazda Dealership to all my friends and family. #TeamMazda 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can't say enough about this dealership.
I can't say enough about this dealership. I had an amazing experience when I purchased it from Caroline and every time I come for service Chelsea and Rodney are top notch. Comfortable waiting room everything is done as quickly as possible and you are treated with kindness and respect. What else could you ask for
I can't say enough about this dealership.
I can't say enough about this dealership. I had an amazing experience when I purchased it from Caroline and every time I come for service Chelsea and Rodney are top notch. Comfortable waiting room everything is done as quickly as possible and you are treated with kindness and respect. What else could you ask for
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Highly recommend Cox Mazda!
Very delighted with my experience purchasing a pre-owned CX-5 at Cox Mazda. Carolyn Watkins was my sales consultant and she was terrific. Carolyn is very knowledgeable, courteous and friendly. And Jason in finance was very helpful. I will definitely recommend Cox Mazda and Carolyn Watkins to family and friends.
Highly recommend Cox Mazda!
Very delighted with my experience purchasing a pre-owned CX-5 at Cox Mazda. Carolyn Watkins was my sales consultant and she was terrific. Carolyn is very knowledgeable, courteous and friendly. And Jason in finance was very helpful. I will definitely recommend Cox Mazda and Carolyn Watkins to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had an amazing experience working with Stephen
We had an amazing experience working with Stephen Wilkinson during our time there. I would gladly send anyone looking for a Mazda his way!! He made the whole experience great from start to finish.
We had an amazing experience working with Stephen
We had an amazing experience working with Stephen Wilkinson during our time there. I would gladly send anyone looking for a Mazda his way!! He made the whole experience great from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car