Reviews
I have never had such a wonderful experience with an
I have never had such a wonderful experience with an automotive dealership before. Cox Mazda was the absolute best dealership that I have ever dealt with. I live about two hours away from Cox Mazda, so I had to deal with purchasing a car over the phone. It went so smooth and was effortless. I had never purchased a car by phone before, but Josh and the others at Cox Mazda were so helpful and accommodating that I would deal with them for another car without a second thought. I highly recommend Cox Mazda.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed guiding you through purchasing your new Mazda MX-5 Miata RF remotely. Knowing the process felt smooth and effortless means a lot to us. We appreciate your recommendation and look forward to assisting you again.
Great experience at Cox Mazda!
Great experience at Cox Mazda! James Scheller, Lee Kirkman, and Jason Hancock were all extremely helpful, professional, and friendly. They made the entire process easy and stress-free. I really appreciate their help and would definitely recommend Cox Mazda to anyone looking for a great dealership experience!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about our team’s professional and friendly approach highlights what we strive for every day. We’re pleased we could make the purchase of your used Mazda CX-5 easy and stress-free, and your recommendation means a lot to us.
Josh and the Sales manager got us an excellent deal.
Josh and the Sales manager got us an excellent deal. Both were great and very professional. We got the car we wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our sales team is glad we could help you secure your new Mazda CX-90 with an excellent deal. Knowing you found our sales staff professional and got the car you wanted means a great deal to us.
Very friendly, professional and helpful dealership.
Very friendly, professional and helpful dealership. We just moved from out of state to Florida and the Cox dealership and personnel helped us complete the full process in a very short period of time even though we had just walked in to inquire. We are very grateful to all. We will also be using the Cox dealership going forward for any of our maintenance needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about walking in and having the purchase of your Mazda CX-5 completed so quickly highlights our team’s goal of seamless, welcoming service. Knowing we could help make your move to Florida easier is truly rewarding. We look forward to caring for your CX-5 when it comes time for maintenance, and your kind words mean a great deal to us.
The second day after leasing a cx5 2026, it gave me any
The second day after leasing a cx5 2026, it gave me any warnings. I brought it in and they reconfigured the computer. After several weeks the infotainment system would just go black , not allowing anything including Air conditioning. I brought it in again and was told that at this time they could not fix it, and standby the end of the summer they would get a fix. No car dealership has ever told me that they could not did my brand new car. What do you think I should do about this???
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- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Donald, for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
While everything was agreed beforehand via email, it was
While everything was agreed beforehand via email, it was all in all a very courteous and professional transaction. I like this dealership and this may not be my last visit there
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear that our email arrangements made for a smooth and professional experience. Joseph is delighted you’re enjoying your Mazda CX-5. We look forward to your next visit.
Working with salesperson Isac Martinez was such a
Working with salesperson Isac Martinez was such a positive experience, he was patient, responsive and made the whole process very smooth. Thank You!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear your salesperson provided patient and responsive assistance throughout a smooth process. Congratulations on your new Mazda CX-50 Hybrid and thank you for sharing your experience!
I’ve been going to Cox Mazda for years.
I’ve been going to Cox Mazda for years. Recently bought the 2026 CX-50 Hybrid and I love it! Salesperson Isac is wonderful to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty over the years and congratulations on your new Mazda CX-50 Hybrid. We’re delighted the car is exceeding your expectations and that working with our sales team was seamless. Please feel free to reach out if there’s anything else we can assist you with.
Very smooth experience with Jesse and everyone was
Very smooth experience with Jesse and everyone was friendly and helpful. Would recommend this dealership to anyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Cox Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Very very pleasant to work with Josh for making the deal
Very very pleasant to work with Josh for making the deal work and working with Joseph in finance was extremely great explaining all the financial details. 110 % satisfied with the Cox family dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Cox Mazda are glad to have you as a customer.
Great dealership I plan on coming back when it’s time to purchase another Mazda.