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Cox Mazda

(204 reviews)
Visit Cox Mazda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday 11:00am–5:00pm Closed
New (941) 357-1905 (941) 357-1905
Used (941) 840-5532 (941) 840-5532
Service (877) 874-3460 (877) 874-3460

Reviews

(204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cox Mazda from DealerRater.

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I purchased my Mazda from Cox in 2011 and have had all my...

I purchased my Mazda from Cox in 2011 and have had all my service done there. I have to say that the Service Department is awesome. If ever a problem is encountered, they will do whatever it takes to make it right. They are very accommodating to the customer and attempt to incur as little inconvenience as possible. I have been extremely satisfied, not only with my Mazda, but also in my service-related dealings with Cox Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prepped in a hurry

After driving our new CX5 for a bit over a month I figured it was time to check the air pressure on the tires. Surprised to say the least! Tires are supposed to have 35# of air. Ours ..........52#. The vehicle was prepped while we sat there and was done quickly. I should have gone home right away and checked them. But the tires today were cold today. The CX was last out at 11:00 pm and when I checked today. @ 2 pm they were 53#. Sorry no excuse why tires had come over inflated!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am very happy with Cox Mazda Stephen was amazing every...

I am very happy with Cox Mazda Stephen was amazing every person I dealt with was professional and the buying process was great 👍 thank you therr was no pressure and that really made this experience a gem!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I just bought an Audi TT used at Cox Mazada which broke...

I just bought an Audi TT used at Cox Mazada which broke down the same night I bought the car. No help or reimbursement, only offer was for their service to take a look after I pay for the tow! It was the worse experience I have ever had at a dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We recently bought a 2019 Mazda Miata MX-5 Grand Touring...

We recently bought a 2019 Mazda Miata MX-5 Grand Touring retractable hardtop from Mark Brown at Cox Mazda. We were very satisfied with Mark's attentiveness, the ease and transparency of the purchase process, and the cleanliness of the car when we drove it off the lot. From start to finish, it was a very satisfying experience. If we didn't live 3 hrs from Bradenton, we would be having our car maintained at Cox Mazda. We highly recommend Mark Brown and Cox Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Got exactly what I wanted. Highly recommend!

I recently went into Cox and spoke with a very nice salesperson named Jesse. He let me drive the car I wanted no problem even though I told him I'd never driven a Mazda and wasn't buying today up front. Afterward, he simply asked if I liked it. I said I needed to drive a few more and would be in touch. I didn't get the 500 calls traditionally made by dealerships after you come by. I hate that. I shopped for a few days and almost bought another car, but this place and car stayed on my mind as I had a new standard of how I wanted to be treated. I brought my family to check it out and we still didn't get hassled as I simply got some possible numbers, shared my budget and talked about the car. We drove it, loved it and said we had to sleep on it. He was totally cool about that. The next morning, I did get a call and we scheduled a time to try and hash out a deal. When we came back, I only had an hour and a half to make it happen. I told them the bottom line of exactly what I had to have for the deal to work. They went away and got me exactly what I wanted. We signed the deal and I was about 3 minutes late for my call. Jesse, Trevor and Dan were awesome. I didn't get some BS negotiation process and was treated like I asked to be treated. Interestingly enough, I bought it last night and it's NOT ON THEIR SITE ANYMORE. I read some other things on here about that past that weren't good, but my terrible experiences happened at other dealerships. See my scathing review of Venice Honda for my bait and switch story. Several days later, I checked their site and the CAR WAS STILL ON IT. Don't tell a webmaster that it's hard to make updates either. Apparently Mazda uses a different internet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Got exactly what I wanted. Highly recommend!

I recently went into Cox and spoke with a very nice salesperson named Jesse. He let me drive the car I wanted no problem even though I told him I'd never driven a Mazda and wasn't buying today up front. Afterward, he simply asked if I liked it. I said I needed to drive a few more and would be in touch. I didn't get the 500 calls traditionally made by dealerships after you come by. I hate that. I shopped for a few days and almost bought another car, but this place and car stayed on my mind as I had a new standard of how I wanted to be treated. I brought my family to check it out and we still didn't get hassled as I simply got some possible numbers, shared my budget and talked about the car. We drove it, loved it and said we had to sleep on it. He was totally cool about that. The next morning, I did get a call and we scheduled a time to try and hash out a deal. When we came back, I only had an hour and a half to make it happen. I told them the bottom line of exactly what I had to have for the deal to work. They went away and got me exactly what I wanted. We signed the deal and I was about 3 minutes late for my call. Jesse, Trevor and Dan were awesome. I didn't get some BS negotiation process and was treated like I asked to be treated. Interestingly enough, I bought it last night and it's NOT ON THEIR SITE ANYMORE. I read some other things on here about that past that weren't good, but my terrible experiences happened at other dealerships. See my scathing review of Venice Honda for my bait and switch story. Several days later, I checked their site and the CAR WAS STILL ON IT. Don't tell a webmaster that it's hard to make updates either. Apparently Mazda uses a different internet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy to work with and offered me a GREAT deal

I decided to take advantage of the Mazda deals being offered this Memorial Day, and, after being disappointed with the local dealer, I decided to contact a couple out of the area dealers. I determined what my Mazda3 was valued at in a trade for a new 2020 model. When I called Cox Mazda, and got Mark Brown on the phone, the rest was really easy. I told Mark the miles on my car, the condition, and how much I was willing to pay for an "out the door" price. Mark is a great communicated, and makes you feel that he'll do every thing possible to gain a new customer. My new Mazda was delivered (by Mark) in two days, and we couldn't be more pleased. A+ for Cox & Mark!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

substandard work with substandard supervision

Beware!! If you pay for an oil change here, make sure you double check their work. They put a new sticker on my windshield and ignored the work. The worse part is that they WILL NOT admit their mistake and are adamant the work was done.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quite Impressive

Thankfully, no aggressive sales approach here. I had contact with most departments and everyone was helpful from the beginning, middle, end and particularly after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Laura! Thank you for the 5 stars! We're so glad you had such a positive experience while here at Cox Mazda. Our staff was more than happy to help you with the purchase of your vehicle.