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Sunset Cadillac of Sarasota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Cadillac of Sarasota from DealerRater.

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Dedicated to Sunset Cadillac

A very Major part of the reason I have been driving Cadillac since the mid 1980s is because of the excellent Service provided here in Sarasota. My Service Rep Rod always makes me feel like the most important person of the day when meeting with him whether it is for service or repair. I'm hooked on Sunset!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!

Captain

Sunset Cadillac Sarasota cares for their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Repair

The staff in the Service Department were wonderful. My car looks great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sunset Cadillac of Sarasota. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Experience

Alex took great care of us, Will be back for another one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!

2017 XT5

Greg Peters does such a great job. He kept me posted as how the service was going, which is greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nancy L. Stevens, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

new cts

smooth deal. Thank you Thank you . Writing until I get to 50 characters because it won't submit until I do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joe S., your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Car service

As always I have service manager Rod Kimpton Does a excellent job of keeping us abreast of what is happening. He is one of the main reasons we have bought three cars there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paul Giacomini, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great service

Mark was very nice and professional!! He offered me a loaner car which was very convenient. The car ran perfect after the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Evelyn, we're glad you had such a wonderful experience with us! Thank you for your kind words about Mark, and please let us know if we can help with anything else!

owner

Service girl was on her toes. Nice working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing this feedback with us, Ruth! We are glad our service department could help you out. Please let us know if we can help with anything else!

Chuck Fandos

My buying experience was first class. Alex, my salesperson, was fantastic and really walked me through all of the steps and made the experience painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 stars, Chuck! We will be sure to pass your kind words on to Alex!